Internal Kitchen Manager Interview (promotion from Shift Leader)
Proof of right to work copied (photographed on signed backing paper)?
Can you give me a brief overview of your current position as Shift Leader?
What are your main responsibilities?
How have you felt about the extra responsibility?
What part of the Shift Leader training programme have you found the most useful?
What have you enjoyed most about being a Shift Leader?
What has been the most challenging part of the role?
What have you learnt about your own strengths/weaknesses?
What areas do you feel you need more experience in?
What do you think are the main differences between the Shift leader and Kitchen Manager role?
Why do you feel you are ready to take the next step to a Kitchen Manager position?
Current total sales:
How have you personally contributed to these results?
Tell me about a recent challenging staff situation you have dealt with where you had to show strong leadership skills?
How would you describe your leadership style?
How do you think your management style will change if you are successful for a Kitchen Manager position?
How do you use your CQSMA scores to improve customer service in your pub/kitchen?
Could you give me a recent example of a complaint that you have dealt with or had to help with?
What are the hardest standards to manage in your kitchen?
How do you contribute towards improving standards?
What kitchen experience have you had as a Shift Leader?
What changes / improvements would you make in the kitchen if you were successful as a KM?
What experience do you have of dealing with business paperwork?
Can you tell me about your most recent stock result?
Have you had any experience in cash handling?
What experience do you have of using your pub’s P&L?
What challenges do you think you would face?
What career ambitions do you have?
If Pub Manager is your goal, In what time-scale would you see yourself there?
That is the end of your interview, Have you got any questions for me?
Check address and contact number are correct
Current Rate of Pay and Hours
Willing to relocate? If so where?
Are you in company accomodation? If so where?
Any holidays booked in the next 6 months? If so when?
Start Date - the start date is dependant on Recruitment receiving all interview documentation and the new starters completed paperwork in ample time – start dates can not be the week after the interview
Salary - Shift Manager - £18,575 Kitchen Manager - £19,600
Full Time Hours (Note number of hours if PT)
Follow up Action