ISO 56002 Internal Audit (innovationmanager.ch)

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• Innovation Management System Standard
  ISO 56002 serves as a new standard and guidance. Although there are no certifications yet internal audits can be conducted to get a baseline regarding a firm's innovation management system stands.
  The checklist we use at Sensaco is based on ISO 56002 guidance, our own assessment templates and is structured according the 8 principles defined in ISO 56000. See below link for more information.

• https://www.sensaco.com/en/category/standards/

Strategic direction

• How well is your organization's vision/mission and strategy defined?

  Select Good Fair Poor N/A

  • Good
  • Fair
  • Poor
  • N/A

• Please provide a short summary of above elements. Also answer the question how strategy addresses and balances profit and growth!

• Can you provide a description of the innovation strategy and style? Fort example is ut incremental or radical? Do you focus on customers, needs, markets or rather on technology?

• Innovation style: Do you challenge existing and create new business models?

  Yes

  No

  N/A

• If M&A is part of your strategy, how is innovation addressed?

• List current strategic initiatives.

• Are your strategic initiatives linked to activities?

  Yes

  No

  N/A

• List the business model(s) you run. Use a canvas if appropriate.

• List the main risks and opportunities within your innovation portfolio.

• Who is the sponsor / responsible in top-management for innovation?

• Who takes allocation decisions regarding innovation projects?

• Is innovation and innovation management regularly assessed?

  Yes

  No

  N/A

• Have you taken any actions when nonconformity regarding the innovation management system occurs?

• Have you changed the innovation management system when innovation aspirations, expectations and metrics are not met? To what extent?

• Are you ISO 9001 compliant?

  Compliant

  Non-Compliant

  N/A

• Do you aim for following the ISO 56000 standard?

  Yes

  No

  N/A

• Any other certifications or regular internal audits important to your business?

Culture of innovation

• Is innovation an interdisciplinary undertaking in your organization?

  Yes

  No

  N/A

• Are your innovating teams well-balanced with respect to personas? E.g. personalities with contributions to building, learning and organizing?<br><br>(see also "The ten faces of innovation").

  Yes

  No

  N/A

• Is there a periodic board-style meeting regarding innovation?

  Yes

  No

  N/A

• Are there innovation team gatherings within initiatives and projects?

  Yes

  No

  N/A

• Do all co-workers participate in ideation and social sharing?

  Yes

  No

  N/A

• List tools for ideation and sharing, innovation collaboration and decision support!

• Does management participate in innovation activities and sharing?

• Who is responsible for culture development and gatekeeper of the DNA?

• What is your level of continuous learning (concerning individuals)?

  Good

  Fair

  Poor

  N/A

• Level of openness regarding organisational and cultural change

  Good

  Fair

  Poor

  N/A

Leadership and vision

• Do you maintain and invest in projects with different horizons?

  Yes

  No

  N/A

• Do you actively manage adoption cycles, S-curves and saturation? Is there a product lifecycle management system that spans beyond R&D?

  Yes

  No

  N/A

• Do you use methods to break down strategy goals, e.g. balanced score cards (BSC) or similar?

  Yes

  No

  N/A

• Which methods?

• Do you formally develop vision and mission statements?

  Yes

  No

  N/A

• Value propositions of all products and services are available and communicated, as well as being maintained and improved.

  Yes

  No

  N/A

• Are innovation leadership roles regarding strategy, process, tools and organisational development defined and staffed?

  Yes

  No

  N/A

• List roles, tasks, responsibilities, and staff names. List other roles and which is their main role if multiple roles are assigned.

Managing uncertainty

• Assess how quick you can get feedback from customers, markets, suppliers, employees and other stakeholders.

  Good

  Fair

  Poor

  N/A

• Does your project and project portfolio take a risk-based / risk-reducing approach?

  Yes

  No

  N/A

• How do you hedge your innovation portfolio? State targets re. time, money, segments etc.

• Does your innovation process distinguish problem- and solution-oriented innovation?

  Yes

  No

  N/A

• List common methods used in innovation activities.

• Assess the openness of the organisation regarding extra-company collaboration.

  Good

  Fair

  Poor

  N/A

• Do you maintain active projects with suppliers and/or academia?

  Yes

  No

  N/A

• Do you co-create with customers and/ort partners?

  Yes

  No

  N/A

Adaptibility

• Innovation process: Is it agile and adaptive?

  Yes

  No

  N/A

• Innovation style: do you use an iterative approach?

  Yes

  No

  N/A

• Do you use BI (business intelligence) quantitatively?

  Yes

  No

  N/A

• Do you use CI (competitive intelligence) regularly?

  Yes

  No

  N/A

• Yes

  No

  N/A

Systems approach

• Innovation style: Do you foster ecosystems, platforms and re-use?

  Yes

  No

  N/A

• Innovation style: Is there systematic approach for long-term exploration?

  Yes

  No

  N/A

• Innovation process: Is it defined and documented?

  Yes

  No

  N/A

• Provide a copy of the process charts / handbook / playbook.

  Yes

  No

  N/A

• Is the innovation process digitized where large amounts and complex data are involved as well as multiple and dispersed teams are involved?

  Yes

  No

  N/A

• Innovation process: Is it scalable? E.g. does it encompass all major business areas? Is it end-to-end?<br><br>See also the 4-diamonds innovation model.

  Yes

  No

  N/A

• https://www.sensaco.com/en/the-4-diamond-innovation-model/

  

• Have you installed innovation metrics in general?

  Yes

  No

  N/A

• Regarding input metrics? Please list.

• Throughput metrics, e.g. patents granted, etc.

• Output metrics, e.g. new products launched.

• Outcome metrics, e.g. sales from products younger than 18 months

• Example template:

• Who is the innovation process owner? Where does this person report to?

• Is there a time-pacing that forces the organisation to apply cycles to innovation?

  Yes

  No

  N/A

Exploiting insights

• Is external input continuously collected, e.g. through crowd-sourcing campaigns, focus groups, while training?

  Yes

  No

  N/A

• Is there formal experimentation involving different departments and involving end-users?

  Yes

  No

  N/A

• Describe your product launch criteria regarding different product categories and stages during launch?

• What is your minimum criteria for launching?

• Describe a recent launch of an MVP.

• Do you phase-out products?

  Yes

  No

  N/A

• What are typical criteria for phase-out?

• There are native domain-experts within your organisation.

  Yes

  No

  N/A

• Do you have an IP (Intellectual Property) management policy and solution?

  Yes

  No

  N/A

Realization of value

• Is continuous improvement a formal, managed process and part of innovation activities?

  Yes

  No

  N/A

• Does support and service (customer success) immediately feedback external inputs?

  Yes

  No

  N/A

• What customer engagement activities do you employ?

• Do you have a formal pricing process?

  Yes

  No

  N/A

• Describe!

• User experience (UX) is constantly improved.

  Yes

  No

  N/A

• Branding is part of the UX.

  Yes

  No

  N/A

• What's your average conversion rate of innovation opportunities (new product, service, market segment, region etc.) into value (significant growth)?

• Auditees / representative

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• List members of auditee team

• Auditor

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