ISO 56002 Internal Audit (innovationmanager.ch)

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Strategic direction

How well is your organization's vision/mission and strategy defined?
- Good
- Fair
- Poor
- N/A
Please provide a short summary of above elements. Also answer the question how strategy addresses and balances profit and growth!
Can you provide a description of the innovation strategy and style? Fort example is ut incremental or radical? Do you focus on customers, needs, markets or rather on technology?
Innovation style: Do you challenge existing and create new business models?
If M&A is part of your strategy, how is innovation addressed?
List current strategic initiatives.
Are your strategic initiatives linked to activities?
List the business model(s) you run. Use a canvas if appropriate.
List the main risks and opportunities within your innovation portfolio.
Who is the sponsor / responsible in top-management for innovation?
Who takes allocation decisions regarding innovation projects?
Is innovation and innovation management regularly assessed?
Have you taken any actions when nonconformity regarding the innovation management system occurs?
Have you changed the innovation management system when innovation aspirations, expectations and metrics are not met? To what extent?
Are you ISO 9001 compliant?
Do you aim for following the ISO 56000 standard?
Any other certifications or regular internal audits important to your business?

Is innovation an interdisciplinary undertaking in your organization?
Are your innovating teams well-balanced with respect to personas? E.g. personalities with contributions to building, learning and organizing?<br><br>(see also "The ten faces of innovation").
Is there a periodic board-style meeting regarding innovation?
Are there innovation team gatherings within initiatives and projects?
Do all co-workers participate in ideation and social sharing?
List tools for ideation and sharing, innovation collaboration and decision support!
Does management participate in innovation activities and sharing?
Who is responsible for culture development and gatekeeper of the DNA?
What is your level of continuous learning (concerning individuals)?
Level of openness regarding organisational and cultural change

Do you maintain and invest in projects with different horizons?
Do you actively manage adoption cycles, S-curves and saturation? Is there a product lifecycle management system that spans beyond R&D?
Do you use methods to break down strategy goals, e.g. balanced score cards (BSC) or similar?
Which methods?
Do you formally develop vision and mission statements?
Value propositions of all products and services are available and communicated, as well as being maintained and improved.
Are innovation leadership roles regarding strategy, process, tools and organisational development defined and staffed?
List roles, tasks, responsibilities, and staff names. List other roles and which is their main role if multiple roles are assigned.

Assess how quick you can get feedback from customers, markets, suppliers, employees and other stakeholders.
Does your project and project portfolio take a risk-based / risk-reducing approach?
How do you hedge your innovation portfolio? State targets re. time, money, segments etc.
Does your innovation process distinguish problem- and solution-oriented innovation?
List common methods used in innovation activities.
Assess the openness of the organisation regarding extra-company collaboration.
Do you maintain active projects with suppliers and/or academia?
Do you co-create with customers and/ort partners?

Innovation style: Do you foster ecosystems, platforms and re-use?
Innovation style: Is there systematic approach for long-term exploration?
Innovation process: Is it defined and documented?
Provide a copy of the process charts / handbook / playbook.
Is the innovation process digitized where large amounts and complex data are involved as well as multiple and dispersed teams are involved?
Innovation process: Is it scalable? E.g. does it encompass all major business areas? Is it end-to-end?<br><br>See also the 4-diamonds innovation model.
https://www.sensaco.com/en/the-4-diamond-innovation-model/
Have you installed innovation metrics in general?
Regarding input metrics? Please list.
Throughput metrics, e.g. patents granted, etc.
Output metrics, e.g. new products launched.
Outcome metrics, e.g. sales from products younger than 18 months
Example template:
Who is the innovation process owner? Where does this person report to?
Is there a time-pacing that forces the organisation to apply cycles to innovation?

Is external input continuously collected, e.g. through crowd-sourcing campaigns, focus groups, while training?
Is there formal experimentation involving different departments and involving end-users?
Describe your product launch criteria regarding different product categories and stages during launch?
What is your minimum criteria for launching?
Describe a recent launch of an MVP.
Do you phase-out products?
What are typical criteria for phase-out?
There are native domain-experts within your organisation.
Do you have an IP (Intellectual Property) management policy and solution?

Is continuous improvement a formal, managed process and part of innovation activities?
Does support and service (customer success) immediately feedback external inputs?
What customer engagement activities do you employ?
Do you have a formal pricing process?
Describe!
User experience (UX) is constantly improved.
Branding is part of the UX.
What's your average conversion rate of innovation opportunities (new product, service, market segment, region etc.) into value (significant growth)?

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