Title Page

  • Conducted on

  • Prepared by

  • Location
  • Department/Area

  • Process under audit

  • Process details

  • Lead Auditee

  • Others involved

4 Context of the Organisation

  • Is this Clause being audited?

4.1 Understanding the organisation and its context

  • When Babcock RSME determines its strategic direction, are external and internal issues are considered?

  • How does it determine this then?

  • Why do you not consider external issues?

  • Why do you not consider internal issues?

  • How do you monitor and review these identified issues?

  • How often do you review these?

4.2 Understanding the needs and expectations of Interested Parties

  • Do you have a record of your Interested Parties?

  • When was it last reviewed?

  • Who is consulted for validation of the IP list? (e.g. peer review, meeting input)

  • Evidence of current IP list

4.3 QMS: Determining the scope of the QMS

  • Does the scope refer to the issues at 4.1?

  • Does the scope refer to the IP’s at 4.2?

  • Are the products and services considered in the scope?

4.4 Quality and H&S Management Systems and their processes

  • H&S: Do you have defined H&S processes for the work you are doing?

  • H&S: How do you communicate these processes?

  • Evidence of this communication

  • H&S: how are these processes maintained, and if necessary, improved?

4.4.1 QMS Processes only

  • QMS: How have any process requirements been determined?

  • Are there enough resources to manage the processes?

  • Is a process being formally checked at this audit?

  • State which Process is being checked.

  • Who is responsible for the process?

  • QMS: are there any criteria's and methods applied to this process?

  • Examples seen

  • Evidence

  • How are these criteria measured?

  • Are the outcomes acted on?

  • How are they acted on?

  • Detail other method

  • Did this generate any improvements?

  • How are the improvements recorded and monitored?

4.4.2 Process documentation

  • Is the process being checked formally written?

  • Is it in date?

  • If process requires it - has all relevant documented information been retained?

5 Leadership, H&S Worker Participation

  • Is this Clause being audited?

5.1 Leadership & Commitment

  • Is this sub-clause being audited?

  • Who do you understand to be overall responsible for H&S at the RSME?

5.1.1 QMS: General

  • Who do you understand to be overall responsible for QMS at the RSME?

Managers:

  • Present in this audit?

  • Does the business consider resource levels?

  • Does this include succession planning? (including sick/annual leave cover)

  • Do you encourage improvements?

  • How do you do this?

  • Are there any processes that you are responsible for?

  • Process examples

  • Last reviewed

  • Example of a review change

  • Are you allowed feedback and suggestions for improvement?

  • Compliant?

5.1.2 QMS: Customer Focus

  • Are there any statutory, client or other requirements relevant to the process?

  • What are these?

  • Specific to the process what are your key risks?

  • Specific to the process what are your key opportunities?

  • What checks do you undertake to ensure that customers satisfaction is maintained?

  • Can you enhance the customer satisfaction?

  • How is this done?

  • Compliant?

  • Complaint?

5.2 Policies - QMS and H&S

  • Is this sub-clause being audited?

  • Is this audit on Senior Managers?

H&S Objective questions

  • Does the policy show commitment to H&S working conditions?

  • Does it include commitment to Legal & Other Requirements?

  • Does it include commitment to eliminate hazards and reduce risk?

  • Does it include commitment to continual H&S improvements?

  • Does it include commitment to consultation with and participation of workers/workers reps?

  • When was it last reviewed/issued?

  • Who undertook this review?

  • State who

5.2.1 QMS: Establishing the Quality Policy

  • Does the QP support the strategic direction and objectives of the company?

  • When was it last reviewed/issued?

  • Who undertook this review?

  • Did the reviewer make any changes?

  • Can you demonstrate what these changes were?

  • Compliant?

  • Do you know where you can obtain the latest version of the H&S and QMS Policy Statements?

  • Can they show how they get to this?

  • Do you know how you would approach obtaining this?

  • Do you have a Staff noticeboard?

  • Does this cover H&S and QMS?

5.2.2 QMS: Communicating the Quality Policy

  • Are there any other methods of communication for the QMS Policy? (eg induction, PDR, email)

  • State what these are:

  • Is the policy available to people outside the organisation?

  • Compliant?

  • Compliant?

5.3 Organizational roles, responsibilities and authorities

  • Is this sub-clause being audited?

  • Compliant?

5.4 H&S: Consultation and participation of workers

  • Is this sub-clause being audited?

  • Compliant?

6 Planning

  • Is this Clause being audited?

6.1 - Actions to address risks and opportunities

6.1.1 H&S: General

6.1.2 H&S: Hazard identification and assessment of risks and opportunities

6.1.2.1 H&S: Hazard identification

6.1.2.2 H&S: Assessment of OH&S risks and other risks to the OH&S management system

6.1.2.3 H&S: Assessment of OH&S opportunities and other opportunities for the OH&S management system

6.1.3 H&S: Determination of legal requirements and other requirements

6.1.4 H&S: Planning action

6.2 H&S: OH&S objectives and planning to achieve them

6.2.1 H&S: OH&S objectives

6.2.2 H&S: Planning to achieve OH&S objectives

6.2 QMS: Quality objectives and planning to achieve them

6.3 QMS: Planning of changes

7 Support

  • Is this Clause being audited?

7.1 - Resources

  • Is this sub-clause being audited?

  • H&S: Are you provided with H&S resource (people/equipment/documentation/etc) to undertake the process?

  • H&S: Examples of this?

7.1.1 QMS: General

  • Internal Resource: How do you identify the capabilities?

  • Internal Resource: Are there any constraints?

  • External Resources: What resources required to implement, maintain and continually improve the QM System?

  • Compliant?

7.1.2 QMS: People

  • Are there sufficient staff to effectively deliver the process?

  • Is this due to current vacancy?

  • Explain what reason is causing the staffing issue for the process.

  • Compliant?

7.1.3 QMS: Infrastructure

  • Are there assigned work spaces/buildings provided?

  • Are staff provided with the correct equipment to deliver the process?

  • Are there any transportation requirements?

  • How is this transportation provided?

  • Do you have IT requirements?

  • Do you have full access to the IT areas required?

  • Explain the issues

  • Do these include external systems (i.e. MOD)

  • Examples of these seen in use?

  • Compliant?

7.1.4 QMS: Environment for the operation of processes

  • Are the buildings in a good state for their use?

  • Any light, noise, heat, etc issues?

  • Detail these and supply evidence

  • Do staff have any specific issues?

  • What are the issues?

  • Have the issues been reported?

  • Why not?

  • Is the issue being actively resolved?

  • What is stopping/delaying this?

  • Compliant?

7.1.5 QMS: Monitoring and measuring resources

7.1.5.1 QMS: General

  • Are the resources provided suitable for this process?

  • Are they maintained? evidence required

  • What is the issue?

  • Has it been reported?

  • Is it likely to be resolved?

  • Do you know why?

  • Reason

  • Compliant?

7.1.5.2 QMS: Measurement traceability

  • Is any there any form of measuring within the process require calibration or verification?

  • What needs calibrating/verification?

  • How is this recorded so you know it is not missed?

  • Check of calibration records - were they correct?

  • What was incorrect?

  • if an item is identified as failed, faulty, deteriorated how are they identified and segregated?

  • Compliant?

  • Compliant?

7.1.6 QMS: Organizational knowledge

Manager Only

  • Present in this audit?

  • How do you determine what organisational knowledge is required for the process?

  • Are there currently any gaps in organisational knowledge?

How is this organisational knowledge obtained?

  • Internally?

  • Externally?

Staff

  • Is there any specialised organisational knowledge needed for this process?

  • How is this imparted to you? (on the job, training, etc)

  • Compliant?

7.2 - Competence

  • Is this sub-clause being audited?

Managers only

  • Present in this audit?

  • How do you determine the necessary competency of the staff for this process?

  • How do you manage the competency to ensure they remain competent?

  • Inspect management records of competency - were they correct?

  • What was found to be incorrect?

  • How would competency be acquired?

  • Do you evaluate the effectiveness of actions to provide competence?

  • Is any documented information retained?

All Staff

  • Do you have any specific training/qualifications/professional memberships required?

  • What are these?

  • Are they in date?

  • Compliant?

7.3 - Awareness

  • Is this sub-clause being audited?

  • Are you aware of the OH&S policy?

  • Are you aware of the OH&S Objectives

  • Are you aware of the QMS policy?

  • Are you aware of the QMS Objectives

  • Are you aware of the implications of not following the H&S system?

  • Are you made aware of any relevant H&S incidents and the outcomes of investigations?

  • How are you made aware of hazards, risks and required actions?

  • What would you do if you felt that you were being put at risk?

  • Do you understand how your work influences and impacts the QMS?

  • Compliant?

7.4 - Communication

  • Is this sub-clause being audited?

7.4.1 H&S: General

Managers

  • Present in this audit?

  • What information is required to be communicated?

  • Who is the audience?

  • How is this communicated?

  • Evidence of some comms:

  • Compliant?

7.4.2 H&S: Internal Communication

  • How are internal comms done?

  • What was the last comms subject?

  • What was the date of this?

  • Are you allowed to pass any feedback?

  • Compliant?

7.4.3 H&S: External Communication

  • Do you have to give any H&S comms to external parties?

  • What do you give?

  • Compliant?

  • Compliant?

7.5 - Documented information

  • Is this sub-clause being audited?

7.5.1 - General

  • Section not directly auditable - conformity to other sections drive this conformity.<br>Did 7.5.2 and 7.5.3 pass?

7.5.2 - Creating and updating

  • Example of document 1: detail its name

  • Is it clearly identified - title, date, author, URN?

  • Record expiry date.

  • What is the issue?

  • What format is this in?

  • How is it reviewed for suitability?

  • Example of document 2: detail its name

  • Is it clearly identified - title, date, author, URN?

  • Record expiry date.

  • What format is this in?

  • How is it reviewed for suitability?

  • What is the issue?

  • Example of document 3: detail its name

  • Is it clearly identified - title, date, author, URN?

  • Record expiry date.

  • What is the issue?

  • What format is this in?

  • How is it reviewed for suitability?

  • Compliant?

7.5.3 - Control of documented information

  • Are the above 3 documents readily available for use?

  • How are any completed forms/reports/etc stored?

  • How are the documents controlled?

  • What is the retention and disposal method?

  • How is the knowledge of the retention and disposal kept?

  • Compliant?

  • Compliant?

8 Operation

  • Is this Clause being audited?

8.1 - Operational planning and control

8.1.1 H&S: General

8.1.2 H&S: Eliminating hazards and reducing OH&S risks

8.1.3 H&S: Management of change

8.1.4 H&S: Procurement

8.1.4.1 H&S: General

8.1.4.2 H&S: Contractors

8.1.4.3 H&S: Outsourcing

8.2 H&S: Emergency preparedness and response

8.2 QMS: Requirements for products and services

8.2.1 QMS: Customer communication

8.2.2 QMS: Determining the requirements for products and services

8.2.3 QMS: Review of the requirements for products and services

8.2.4 QMS: Changes to requirements for products and services

8.3 QMS: Design and development of products and services

8.3.1 QMS: General

8.3.2 QMS: Design and development planning

8.3.3 QMS: Design and development inputs

8.3.4 QMS: Design and development controls

8.3.5 QMS: Design and development outputs

8.3.6 QMS: Design and development changes

8.4 QMS: Control of externally provided processes, products and services

8.4.1 QMS: General

8.4.2 QMS: Type and extent of control

8.4.3 QMS: Information for external providers

8.5 QMS: Production and service provision

8.5.1 QMS: Control of production and service provision

8.5.2 QMS: Identification and traceability

8.5.3 QMS: Property belonging to customers or external providers

8.5.4 QMS: Preservation

8.5.5 QMS: Post-delivery activities

8.5.6 QMS: Control of changes

8.6 QMS: Release of products and services

8.7 QMS: Control of nonconforming outputs

9 Performance Evalutation

  • Is this Clause being audited?

9.1 - Monitoring, measurement, analysis and evaluation

9.1.1 - General

9.1.2 H&S: Evaluation of compliance

9.1.2 QMS: Customer satisfaction

9.1.3 QMS: Analysis and evaluation

9.2 - Internal audit

9.2.1 - General

9.2.2 - Internal audit programme

9.3 - Management review

9.3.1 - General

9.3.2 - Management review inputs

9.3.3 - Management review outputs

10 Improvement

  • Is this Clause being audited?

10.1 General

10.2 Nonconformity and corrective action

10.3 Continual improvement

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