Title Page
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Store #/Location
- 182 Kailua
- 183 Kahala Mall
- 184 Pearlridge
- 350 Maui Marketplace
- 351 Piilani Village
- 352 Financial Plaza
- 443 Kapahulu
- 458 Waikiki Trade
- 466 Halekuai
- 485 Ewa Town Center
- 519 Kona Coast Shopping Center
- 536 Airport Trade Center
- 539 University of Hawaii
- 541 Mililani Town Center
- 542 Prince Kuhio
- 544 Kukui Grove
- 545 Waikele
- 546 Koko Marina
- 547 Queen Kaahumanu
- 595 Keeaumoku
- 596 Kaneohe Bay
- 674 Kunia Shopping Center
- 711 Kapolei Parkway
- 729 Kamehameha Shopping Center
- 731 Mililani Shopping Center
- 747 Waimalu Plaza Shopping Center
- 751 Moanalua Shopping Center
- 765 Ward Gateway
- 797 Waianae Mall
- 1097 Ala Moana Makai Market
- 1368 Stadium
- 1386 Aston
- 1421 Ala Moana Ewa Wing
- 1452 Maui Lani
- 1516 Pearlridge Uptown
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Conducted on
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Prepared by
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Manager In Charge
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1.1.1 CRITICAL: 3 or 4 compartment sink is present and used properly
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Picklist
- Compartments are not properly labeled WASH-RINSE-SANITIZE in order from right to left or left to right
- TMs washing dishes are not sanitizing smallwares for at least 60 seconds
- The 3- or 4- compartment sink is not set up in the correct order (wash-rinse-sanitize)
- The rinse sink (empty vs. full) is not being used according to client specifications.
- Sanitizer at improper concentration at 3 or 4 compartment sink
- Sink not set up at all times during business hours
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1.2.1 BOH area and fixtures clean including all floors, walls, counters, ceilings, lights, sink(s), storage, and lockers
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Picklist
- Floors dirty
- Walls dirty
- Ceilings dirty
- Counter tops dirty
- Office area dirty
- Garbage storage area dirty
- Lights dirty or not working/in poor repair
- Sink(s) dirty
- Lockers dirty
- Storage rack(s) dirty
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1.3.1a BOH Refrigerators/Freezers clean and in good repair
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Picklist
- BOH refrigerator or freezer interior dirty
- BOH refrigerator gaskets dirty or torn (only cite tears > 2 inches)
- BOH freezer gasket dirty or torn (only cite tears > 2 inches)
- Freezer has significant ice build-up
- Fan guards dirty
- Refrigerator or freezer shelves dirty
- Refrigerator or freezer shelves damaged
- Refrigerator or freezer interior damaged
- Doors are not always closed
- Doors are not properly sealed
- Air curtains in poor repair (if present)
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1.3.1c CRITICAL: BOH Refrigerator/Freezers Air Temperature Meet Temperature Standards
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Picklist
- BOH Refrigerator temperature >41°F
- Freezer temperature is not ≥-10°F to ≤10°F
- No functional thermometer present
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1.5.1 Water filter is changed every six months
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Picklist
- Water filter not dated with expiration date
- Date not current
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2.2.2 Baked goods case clean and baked good properly labeled
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Picklist
- Names labels missing for 1 or more products
- Price is missing for 1 or more products
- Baked goods case dirty
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2.3.1 Store lobby is clean and acceptable temperature
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Picklist
- Walls dirty
- Ceilings dirty
- Windows dirty
- Floors dirty
- Floors have excessive trash
- Doors dirty
- Baseboards dirty
- Lights dirty or in poor repair
- Furniture dirty
- Counter tops dirty
- Sneeze guards dirty
- Trash receptacle not clean/overflowing
- Ambient air temperature >74°F
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2.3.3 Snacks area is clean, stocked and has proper signage
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Picklist
- Snacks display is less than half full
- Description and price sign is missing
- Snacks area dirty
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2.4.1b Cold case clean and in good repair
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Picklist
- Light out
- Curtain in poor repair (if applicabale)
- Interior damaged
- Exterior damaged
- Shelves damaged
- Interior dirty
- Shelves dirty
- Bottom grill not clear of dust
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2.4.1c CRITICAL: Cold case Air Temperature meets temperature standards
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Picklist
- Cold case temperature > 41°F
- No functional thermometer present in cold case
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2.7.1 Freshness cue/cube clean and merchandised properly
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Picklist
- Fresh product not covered with ice and/or ice not properly maintained
- Merchandised with poor quality product
- Freshness cue/cube dirty
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2.8.1 Doors remain closed at all times
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Picklist
- Front door propped open during evaluation
- Front door does not close properly
- Back door propped open during evaluation
- Back door does not close properly
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2.9.1 Restrooms clean and maintained
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Picklist
- Floors dirty
- Walls dirty
- Ceilings dirty
- Lights dirty
- Toilet/urinal dirty
- Sink dirty
- Mirror dirty
- Uniforms/clothing stored in the restroom
- Toilet paper not available
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3.1.1 Store exterior area and furniture clean and in good repair
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Picklist
- Sidewalks dirty/excessive trash
- Patio dirty/excessive trash
- Landscaping dirty/excessive trash
- Exterior trash cans overflowing/dirty
- Tables dirty or in poor repair
- Chairs dirty or in poor repair
- Umbrellas/bases dirty or in poor repair
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3.4.1 FOH area floors, walls, ceilings, counters are clean
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Picklist
- Floors dirty
- Floor mats dirty
- Walls dirty
- Counters dirty
- Pour station dirty
- Sneeze guards dirty
- Lights dirty
- POS area dirty
- Ceilings dirty
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3.4.2 All FOH/Blending Area fixtures are clean
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Picklist
- Sinks dirty
- Blender rack dirty
- Other storage racks/areas dirty
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3.5.1a Dipbox clean and in good repair
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Picklist
- Dipbox interior dirty
- Dipbox exterior dirty
- Coils dusty
- Dipbox in poor repair
- Dipbox not working properly
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3.5.1c CRITICAL: Dipbox at proper temperature with no significant ice buildup (No more than 1/2 inch of buildup)
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Picklist
- Dipbox not at proper temperature
- Dipbox observed with significant ice build-up
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3.5.1d Dipwell clean and in good repair, water running
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Picklist
- Dipwell water static (not running)
- Dipwell interior dirty
- Dipwell exterior dirty
- Dipwell in poor repair
- Dipwell not working properly
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3.5.2b Blender jars, lids, base and enclosure are in good repair
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Picklist
- One or more blender bases not working
- Blender enclosure(s) in poor repair
- Blender jars in poor repair
- Blender lids in poor repair
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3.5.2c CRITICAL: Blender jars, lids, base, and enclosures are clean
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Picklist
- Blender base dirty
- Blender enclosure dirty
- Blender jars tinted brown/observed with buildup
- Blender lids observed with buildup
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3.5.3b Multi-fruit juicer(s) are in good repair
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Picklist
- "Unplug before cleaning" sticker is not present
- Multi-fruit juicer is not operational or in poor repair
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3.5.3c CRITICAL: Multi-fruit juicer(s) clean
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Picklist
- Multi-fruit juicer(s) dirty
- Pulp receptacle more than 75% full
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3.5.5b Citrus juicer clean and in good repair
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Picklist
- "Unplug before cleaning" sticker is not present
- Citrus juicer(s) in poor repair or not operational
- FMC Only0 Machine operates while door is open
- Pulp receptacles are more than 75% full
- Citrus juicer(s) dirty
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3.5.6b Crathcos clean and in good repair
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Picklist
- Crathcos dirty
- Area under or around Crathcos dirty
- Dual/single Crathcos have less than one gallon of liquid
- Quad Crathcos have less than 1/2 gallon of liquid
- Crathcos not in good repair
- Leaks present
- Spinning mechanism visible
- Lid cracked
- Bowl cracked
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3.5.7b Under counter/upright refrigerators/freezers clean and in good repair
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Picklist
- Refrigerator/freezer shelves damaged
- Refrigerator/freezer gasket damaged (only cite tears > 2 inches)
- Refrigerator/freezer interior damaged
- Refrigerator/freezer interior dirty
- Refrigerator/freezer gaskets dirty
- Refrigerator/freezer shelves dirty
- Doors are not always closed
- Doors are not properly sealed
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3.5.7c CRITICAL: Under counter/upright refrigerators/freezers Air Temperature meets temperature standards
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Picklist
- Under counter refrigerator temperature >41°F
- Upright refrigerator temperature >41°F
- Freezer temperature is not ≥-10°F to ≤10°F
- Functional unit thermometer not present in under counter/upright refrigerators/freezers
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3.5.8a Toaster/TurboChef clean and in good repair
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Picklist
- Vents are present and not free of dust and food debris
- Hinges have buildup
- Stone with buildup and/or cracked or chipped
- TurboChef dirty
- Toaster dirty
- Oven door does not close
- Oven missing front vent cover
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3.10.1 CRITICAL: When gloves are required, food handlers do not contact ready-to-eat foods (fresh produce) with bare hands
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Picklist
- Not wearing gloves when handling fresh produce
- Not wearing gloves when handling wheatgrass
- Not wearing gloves when handling foods
- Not wearing gloves when making a bowl, prior to prepping any fresh topping
- Bandaged food handler without glove
- Gloves not properly disposed
- Wearing/using gloves inappropriately
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3.1.2 Proper drinking/eating in food service area
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Picklist
- Employees are eating in food prep/service areas
- Improper drinking observed
- There is evidence of drinking or eating (partially eaten food or food wrappers) in food service area
- Employee drinks are not stored properly
- Employees are tasking food with soiled utensils or fingers
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4.1.1 CRITICAL: Wiping cloths stored properly and are at the proper concentration (per manufacturer specifications); spray bottles at proper concentration
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Picklist
- Wiping cloths not stored properly
- Sanitizer containers not at proper concentration
- Spray bottles not at proper concentration
- Sanitizer solution and/or wiping cloths have food debris and/or visible soil
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6.7.2 CRITICAL: Sanitizer test kits/strips available and not expired
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Picklist
- Test strips are not available or accessible
- Incorrect test strips available
- Only damaged test strips available
- Test strips are expired
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4.1.2 Chemicals are approved and properly labeled
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Picklist
- A chemical(s) is present in the facility that is not approved
- Chemical(s) not labeled
- Chemical(s) mislabeled
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4.1.2b CRITICAL: Chemicals are not stored next to or above food contact items
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Picklist
- Chemical(s) stored next to or above food items
- Chemical(s) stored next to or above food contact items
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4.2.2b Floor drains clean and in good repair
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Picklist
- Floor drains with excessive build-up
- Exposed floor drains do not have a protective grate
- Floor drains do not have basket to prevent line clogging
- Floor drain is not in good repair
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4.3.1a CRITICAL: Ice Machine clean and in good repair; scoop and bucket properly stored
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Picklist
- Lid not closed when not in use
- Mold present
- Ice scoop not properly stored
- Ice bucket not present and/or is not stored upside down
- Ice machine lid is damaged
- Interior of ice machine is damaged
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4.3.1b CRITICAL: Ice Machine bucket and scoop clean and in good repair
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Picklist
- Bucket is damaged
- Scoop is damaged
- Bucket is not clean
- Scoop is not clean
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4.3.1c Ice Machine exterior and filter screen clean
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Picklist
- Ice machine exterior has build-up
- Ice machine filter has build-up
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4.4.1 No expired product present
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Picklist
- Product expired in BOH storage area
- Product expired in FOH storage area
- Product expired in customer area
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4.4.2 All perishable TCS (Time/Temperature Control for Safety) foods that are prepped, thawed, and ready to eat are properly day-dotted with the designated shelf-life
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Picklist
- Oatmeal cambros, boost bins, baked goods parchment are not day dotted and/or current according to shelf life chart
- JDU, Crathco, Pre-juiced Fresh Juice, Juice concentrate are not day dotted and/or current according to shelf life chart
- Prepped fresh produce are not day dotted and/or current according to shelf-life chart
- Product not properly name labeled when required
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4.6.1 Health inspection available and all critical findings on the previous inspection have been corrected
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Picklist
- Previous health department inspection not available for review
- Critical finding(s) noted on the previous health department inspection have not been corrected
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4.6.2 Store consistently using Front Line Excellence Log (FLEX Log)
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Picklist
- 1 or more shifts missing/incomplete on Daily Food Safety Checklist
- 1 or more shifts missing/incomplete on Cleaning checklist
- 1 or more shifts missing/incomplete on Brix/Calibration checklists
- Corrective actions are not logged when temperatures are out of specification on Daily Food Safety Checklist
- GM has not signed off daily food safety checklists by the Friday following end of week
- Opening, Pre-close, and Closing checklists not completed daily
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4.13.1 Manager has appropriate food safety certification
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Picklist
- No manager certified
- Not obtained from an accredited program
- Not on file in the unit
- Certification has expired
- Local jurisdiction requirement not met
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4.14.1 Documented Team Member Health Policy is available and/or Manager demonstrates knowledge of policy
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Picklist
- Documented Team member Health Policy is not available
- Manager cannot demonstrate knowledge of symptoms that would prohibit a team member from working in the store
- Manager cannot identify symptoms and diagnosis that would require reporting to the health department
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4.14.1b CRITICAL: Sick team members are not working in the store
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Picklist
- Sick team members are observed working in the store
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4.15.1 CRITICAL: Documented Allergen Policy is available and manager demonstrates knowledge of policy; allergen poster posted
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Picklist
- There is no documented allergen policy
- The manager cannot respond sufficiently to questions about common allergens
- The manager cannot respond sufficiently to questions about common symptoms
- Employees are not trained on food allergy awareness as it relates to their duties in the unit
- Allergen statement is not posted on menu board
- Allergen poster not posted
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4.8.1 Utensils/equipment/contact surfaces in good repair and proper type
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Picklist
- One or more smallware(s) are not in good repair
- Non-NSF approved smallwares present
- Correct boost, spoodle, and powder scoop(s) are not in use
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4.8.2 Food Contact Surfaces cleaned and sanitized
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Picklist
- Food contact surfaces are not cleaned as required
- Items stored unclean (list items in notes)
- Items stored in a location where they can become contaminated
- Clean-in-place equipment food contact surfaces unclean (prep table, mixers, etc.)
- Cutting boards stored on unclean surface
- Other
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6.1.3 Food and food contact items (non-disposable) stored in appropriate locations
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Picklist
- Food and food supplies not stored 6" above the floor
- Food contact items not stored 6" above the floor
- Food and food supplies stored in a moist/dirty location
- Food and food supplies stored exposed to splash, dust, or other contamination
- Employee food stored with restaurant food
- Food and food supplies stored in restrooms/garbage areas
- Food contact items not inverted or protected as required
- Utensils in use not stored protected
- Other (Go to Notes)
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4.9.1 CRITICAL: No pest activity is observed
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Picklist
- One cockroach or multiple other types of insects are observed
- Five or more large (flith) flies are observed in one food service area
- Chewed bags, rodent droppings, or actually seeing rodents
- Five or more small flies (drain or fruit flies) are observed
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4.9.2 Pest activity prevented through proper sealing of outer openings and elimination of harborage conditions
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Picklist
- Windows are open without screens
- Window or door screens are not well sealed or securely in place or are damaged
- Gaps exist around entryways, pipes, ductwork, etc.
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4.10.1a CRITICAL: Cross contamination prevented during food storage, preparation, and handling
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Picklist
- Dirty utensil used during preparation of food or drink
- Cleaning chemical or sanitizer sprayed in contact with food
- Allergen utensils (ie. peanut butter scoop) stored with non-allergen utensils when in use
- Foreign object contamination (ie. hair, plastic) observed during preparation of food or drink
- Other
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4.10.1b CRITICAL: Jamba Approved Produce Wash is used and maintained properly
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Picklist
- Stores do not have the appropriate produce wash
- Stores do not have the test strips available
- Produce wash test strips expired
- Produce Wash is not utilized on all required fresh produce
- Produce wash concentration out of acceptable range
- Prepped or washed produce placed back into original container
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4.11.1 Products stored first in, first out or based on manufacturer's dating
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Picklist
- Products are not rotated to ensure that previously delivered product is used first
- Products are not stored using proper rotation in dry storage
- Products are not stored using proper rotation in walk-in coolers
- Products are not stored using proper rotation in reach-in coolers
- Products are not stored using proper rotation in display cases
- Products are not stored using proper rotation in freezer
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4.12.1 CRITICAL: Accurate food thermometers are present
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Picklist
- Accurate food thermometers are not present
- Team Member cannot demonstrate that the thermometer is properly calibrated using the Ice Point Method
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4.16.1a Handwashing sinks are accessible/usable, properly stocked, used only for handwashing, and handwashing reminder signs are present
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Picklist
- Soap not available
- Approved soap dispenser is not working/not present
- Paper towels not available (where applicable)
- Paper towel dispenser or other drying device is missing or broken
- Handwashing sink is in poor repair
- Handwashing sink is obstructed
- Evidence of dumping or rinsing taking place in dedicated handsink
- Handwashing reminder sings not present
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4.16.1b CRITICAL: Proper handwashing taking place at appropriate times
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Picklist
- Not washing hands upon entering food prep area
- Not washing hands when returning to food prep from a break or other tasks
- Not washing hands after coughing or sneezing, or after touching face, hair, body or people
- Improper handwashing technique
- Only using hand sanitizer or wiping hands on sanitized towel
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4.17.1 CRITICAL: Hot and cold water are available at facility
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Picklist
- No hot water
- No cold water
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4.18.1 Back flow prevention present at all sinks
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4.19.1a CRITICAL: All perishable TCS (Time/Temperature Control for Safety) foods in cold holding are ≤ 41°F
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4.19.1b CRITICAL: Items in hot holding ≥ 140°F
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Picklist
- Oatmeal in hot holding < 140°F
- Other item in hot holding < 140°F
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EXTREME CRITICAL: Cash in safe matches safe fund total. Include cash total and any variances in notes.
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CRITICAL: Store Operating Funds pages in FLEX Log are completed properly with all count ins and count outs.
