Jefkar Interview Copy

• Conducted on

  Date

• Applicant Name

• Site

  Select Z Amberley Z Bishopdale Z Burnside Z Bryndwr Z Kaiapoi Z Rangiora Z Riccarton Z Waikuku

  • Z Amberley
  • Z Bishopdale
  • Z Burnside
  • Z Bryndwr
  • Z Kaiapoi
  • Z Rangiora
  • Z Riccarton
  • Z Waikuku

• Position

  Select Full time CSR Part time CSR Full time Forecourt Concierge Part time Forecourt Concierge Full time CSR G/Y Part time CSR G/Y Full time Barista Casual relief - Town Casual relief - Country

  • Full time CSR
  • Part time CSR
  • Full time Forecourt Concierge
  • Part time Forecourt Concierge
  • Full time CSR G/Y
  • Part time CSR G/Y
  • Full time Barista
  • Casual relief - Town
  • Casual relief - Country

Interview questions:

• Introduce yourself, your role and interests.

• What do you know about Z?

• Do they know anything about Z? (Interviewer question only)

  Yes

  No

• Z Purpose - Solving what matters for a moving world

• CVP - Fast, friendly and hassle free

• Z Factor pillars - Connect fast, be yourself, know your customers and know your stuff

• Z brand personality traits - down to earth - refreshing - fun loving - courages

• Jefkar Cluster - family orientated - safety conscious * we ensure our staff go home safely everyday * we ensure you are heavily trained to deal with safety issues and can identify potential hazards * we empower staff to make a stand in safety - if it doesn't look right then intervene. - we promote social gatherings to develop team unity

• What does 'Connect fast' mean to you?

• What does 'Be yourself' mean to you?

• What does 'Know your customers' mean to you?

• What does 'Know your stuff' mean to you?

• How will you WOW our customers to make their experience fast, friendly and hassle free?

• Do you have an example of where you have tailor made your services to ensure the customer experience was the best service possible?

• Why do you want to work for NZ's kiwi company?

Interview completion

• Wage expectation?

  Yes

  No

• Job overview?

  Yes

  No

• Main focus is customer service

• Z Factor - Personality

• Has a positive mindset

• Cleaning (toilet, pumps, rubbish rounds) Attention to detail

• Roster and reliability

• What Visa do you hold?

  Work Visa

  Student Visa

  Interim Visa

• Work visa?

  Yes

  No

• Expiry date

  Date

• Confirmation that we do not commit to helping with visa extensions

  Yes

  No

• Add signature

  Sign

• Comments

• Student visa?

  Yes

  No

• Expiry date

  Date

• Confirmation that we do not commit to helping with visa extensions

  Yes

  No

• Add signature

  Sign

• Comments

• Interim visa?

  Yes

  No

• Expiry date

  Date

• When do you receive your full Visa?

• Confirmation that we do not commit to helping with visa extensions

  Yes

  No

• Add signature

  Sign

• Comments

• Photo of applicant

  Media

Vacancy confirmation

• Applicant successful?

  Yes

  No

• Uniform and contract date

  Date

• Position

  Select Full time CSR Part time CSR Full time Forecourt Concierge Part time Forecourt Concierge Full time CSR G/Y Part time CSR G/Y Full time Barista Casual relief - Town Casual relief - Country

  • Full time CSR
  • Part time CSR
  • Full time Forecourt Concierge
  • Part time Forecourt Concierge
  • Full time CSR G/Y
  • Part time CSR G/Y
  • Full time Barista
  • Casual relief - Town
  • Casual relief - Country

• Renumeration

  $11.40

  $14.25

  $14.50

  $14.75

  $15.00

• Visa - fixed term

  Yes

  No

• Expiry date

  Date

• Comments

• Site training

  Select Z Amberley Z Bishopdale Z Burnside Z Bryndwr Z Kaiapoi Z Rangiora Z Riccarton Z Waikuku

  • Z Amberley
  • Z Bishopdale
  • Z Burnside
  • Z Bryndwr
  • Z Kaiapoi
  • Z Rangiora
  • Z Riccarton
  • Z Waikuku

• Start date for training

  Date