Audit
Do you constantly deliver excellent CQSMA standards on shift?
Are you always smiling, friendly and welcoming?
Do you handle complaints and feedback well?
Do you have excellent attendance and time keeping?
Do you always conform to the company uniform policy?
Have you completed all your online training?
Have you completed all relevant work books?
Do you work in partnership with other team members to achieve the pub goals?
Do you contribute in staff meetings and/or on staff social forums?
Have you achieved all of your objectives?
Do you identify when objectives haven’t been met and inform managers where necessary?
Do you go out of your way to help customers?
Do you remain optimistic and friendly during challenging times?
Do you share information, knowledge and experiences with other team members?
Do you have fun at work?
