Title Page
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Audit Title
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Conducted on
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Do you constantly deliver excellent CQSMA standards on shift?
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Are you always smiling, friendly and welcoming?
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Do you handle complaints and feedback well?
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Do you have excellent attendance and time keeping?
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Do you always conform to the company uniform policy?
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Have you completed all your online training?
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Have you completed all relevant work books?
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Do you work in partnership with other team members to achieve the pub goals?
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Do you contribute in staff meetings and/or on staff social forums?
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Have you achieved all of your objectives?
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Do you identify when objectives haven’t been met and inform managers where necessary?
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Do you go out of your way to help customers?
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Do you remain optimistic and friendly during challenging times?
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Do you share information, knowledge and experiences with other team members?
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Do you have fun at work?
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Employee Signature
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Manager Signature
