• Site Picture

Office (Communication)

  • Where you called be a kaberry operative to confirm we have recieved the order?

  • Did the operative ask relative questions regarding the job? (in order to obtain more information)

  • Did one of kaberry's schedulers call to advise an engineer was en route?

  • Did you have to contact Kaberry's helpdesk to the chase works?

  • Overall how would you rate the service offered by kaberry's helpdesk?

Engineer

  • Did Kaberry's engineer introduce himself/herself when they arrived at site?

  • Was the engineer polite?

  • How was the engineer presented?

  • Did the engineer keep you updated during his visit at site?

  • Did the engineer keep the working area clean/tidy?

  • Overall how would you rate the engineer on this occasion?

Works Carried Out

  • Are you happy that the works have been completed in a timely manor?

  • How would you rate the quality of work carried out?

  • Overall are you happy with the service/work Kaberry have offered on this occasion?

  • Picture of works/working area

  • Any Further Comments?

  • Customer Signature

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