KTA Customer Update

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Knowledge

• Does the staff understand the process completely?

  Yes

  No

  N/A

• Are the staff able to perform the customer update with no hassle?

  Yes

  No

  N/A

Process on system

• TABS process correct?

  Yes

  No

  N/A

• Documents required correct?

  Yes

  No

  N/A

Shop stats

• How many FL staff?

Impression

• On a scale of 1 to 10, how satisfactory is the update process

• Comments.

• Conductor

  Sign