LABELLE BODYCARE AUDIT

• Conducted on

  Date

• Prepared by

• Location
  Address

ENTRANCE

• IS SINAGE BOARD AT ENTRANCE IS CLEAN? *NO DUST OR STAINS SHOULD BE THERE

  Yes

  No

  N/A

• IS SINAGE BOARD AT ENTRANCE IS NOT PEELING *NO PEELING OF FLEX

  Yes

  No

  N/A

• IS SINAGE BOARD COLOR AT ENTRANCE IS CLEARLY VISIBLE. *IT SHOULD NOT BE FADED

  Yes

  No

  N/A

• IS SINAGE BOARD LIGHTS ARE IN WORKING CONDITION. *VOILATED IF MORE THEN 2 LIGHTS LIGHTS ARE NOT WORKING

  Yes

  No

  N/A

• IS SECURITY GUARD/VALET DRIVER IS WELL GROOMED *UNTIDY UNIFORM, NO CAP, NO BLACK SHOES (HOTSTOVE)

  Yes

  No

  N/A

• IS SECURITY IS OPENING THE DOOR FOR CLIENT WITH SMILE. *NOT OPENING DOOR IF CLIENTS OR ANYOTHER PERSON

  Yes

  No

  N/A

• ARE GLASS DOORS ARE WORKING WITHOUT ANY NOISE. *NO NOISE WHILE CLOSING OR OPENING DOOR OR IN HANDLE

  Yes

  No

  N/A

• IS GLASS MAIN DOOR IS CLEAN *FREE FROM FINGER PRINTS AND STAINS

  Yes

  No

  N/A

• DOES THE MAIN ENTRANCE DOOR HAS PULL / PUSH SIGNS AND CLEARLY VISIBLE - *CLEARLY VISIBLE FREE FROM PEEL AND DISCOLORATION?

  Yes

  No

  N/A

• IS THE TEMPERATURE IN THE RECEPTIONCOMFORTABLE - INDICATIVE *CHECK AIRCONDITIONER TEM SHOULD BE COMFORTABLE SHOULD NOT BE HOT. * AIRCONDITIONER NOT WORKING

  Yes

  No

  N/A

• IS COMPUTER PRINTER AND STATIONARY FREE FROM STAINS AND DIRT? * NO STAINS OR DUST

  Yes

  No

  N/A

RECEPTION

• IS FRONT OFFICE AREA IS CLEAN *FLOOR SHOULD BE FREE FROM DUST, STAINS AND HAIRS. (HOTSTOVE)

  Yes

  No

  N/A

• ARE MAGAZINE RACKS STAKED WELL WITH ONLY LATEST MAGAZINES AND NEWS PAPERS *OLD MAGAZINES AND NEWSPAPER (2 MONTHS OLD) SHOULD BE DISCARDED

  Yes

  No

  N/A

• IS STAFF AT FRONT DESK IS STAND UP AND GREETING EVERY CLIENT WITH SMILE. *NOT STANDING OR GREETING CLIENT WHILE ENTERING OR LEAVING (CAN CHECK IN CAMERA)

  Yes

  No

  N/A

• IS STAFF AT FRONT DESK IS OFFERING AND SERVING WATER / TEA OR COFFEE BY THEMSELVES *ANY STAFF PRESENT IN FRONT DESK EXCLUDING MAIDS SHOULD SERVE WATER OR TEA OR ANYTHING TO CLIENT) (HOTSTOVE)

  Yes

  No

  N/A

• IS RECEPTION AREA IS NOT CROWDED WITH EMPLOYEES? *NOT MORE THAN 2 STAFF OF BRANCH SHOULD BE AVAILABLE AT FRONT DESK.

  Yes

  No

  N/A

• IS FOE IS WELL GROMMED. *BLACK SHIRT, BLACK TROUCERS, BLACK SHOES, SMALL STUDS, LIPSTICK, NEATLY COMBED AND TIED HAIR.) (HOTSTOVE)

  Yes

  No

  N/A

• ARE CONSULTATION FORMS ENTRY DONE ON DAILY BASIS IN SOFTWARE. *ALL FORM ENTRIES SHOULD BE DONE SAME DAY(HOTSTOVE)

  Yes

  No

  N/A

• IS MEDIA & LEAD ENTRIES ARE UPDATED IN SOFTWARE DAILY. *ALL LEADS SHOULD BE ENTERED, ENQURIES ENTERED SAME DAY (HOTSTOVE)

  Yes

  No

  N/A

• IS BILLING PROPERLY DONE *DOUBLE BILLING OR WRONG BILLING SHOULD NOT BE THERE. (HOTSTOVE)

  Yes

  No

  N/A

• INCORRECT MODE OF PAYMENT DONE IN BILLING (HOTSTOVE)

  Yes

  No

  N/A

• IS TELEVISION IS PLAYING THE INHOUSE ADVTS *INHOUSE ADVTS OF TREATMENT , CHECK IF BRANCH NUMBERS ARE DISPLAYED INCORRECT

  Yes

  No

  N/A

• IS INSTRUMENTAL MUSIC IS PLAYED IN CLINIC AND AUDIBALE IN ALL THE AREAS OF CLINIC *NOT SONGS ONLY INSTRUMENTAL, SHOULD BE AUDABLE IN ALL AREAS IN CLINIC

  Yes

  No

  N/A

• IS INTERNET CONNECTION IS IN WORKING CONDITION *NOT INTERNET IS CONNECTED IN FRONT OFFICE

  Yes

  No

  N/A

• IS PRINTER IS IN WORKING CONDITION. *CLEAR PRINT PROPERLY WORKING, NOT WORKING

  Yes

  No

  N/A

• IS EDC MACHINE IS IN WORKING CONDITION. *CLEAR SLIPS

  Yes

  No

  N/A

• IS SALES CASH IN BRANCH SHOULD BE TALLIED WITH SOFTWARE. *PHYSICAL CASH TALLIED WITH SOFTWARE

  Yes

  No

  N/A

• PETTY CASH SHOULD BE TALLIED WITH EXPENCES IN SOFTWARE *PHYSICAL CASH TALLIED WITH SOFTWARE , MATCH WITH EXPENCES VOUCHERS IF REQUIRED (HOTSTOVE)

  Yes

  No

  N/A

• PETTY CASH ENTRY IN SOFTWARE SAME DAY (HOTSTOVE)

  Yes

  No

  N/A

• GST BILLS SHOULD BE AVAILABLE WITH COMPANY NAME AND GST NUMBER ON INVOICES *MORE THAN 100 RS PURCHASE GST BILLS MANDATE, SELLER & OUR COMPANY GST NUMBER, PRODUCT NUMBER (HOTSTOVE)

  Yes

  No

  N/A

• IS CASH IS DEPOSITED/COLLECTED IN THE BANK EVERYDAY *HOLIDAYS EXCLUDED OTHER DAYS MUST DEPOSIT WHATEVER CASH THEY HAVE.

  Yes

  No

  N/A

• IS CASH DEPOSIT VOUCHERS ENTERED ON DAILY BASIS IN SOFTWARE. *ENTRIES SAME DAY WITH NO VOUCHER LEFT (HOTSTOVE)

  Yes

  No

  N/A

• CARD OR ONLINE COLLECTION NOT MATCHING WITH SOFTWARE COLLECTION REPORT (HOTSTOVE)

  Yes

  No

  N/A

• IS INTERNET BROWSER - SOCIAL & E-COMMERCE SITES ARE BLOCKED *NO SOCIAL MEDIA SHOULD OPEN LIKE FACEBOOK, YOUTUBE, GANA.COM, TIKTOK, INSTAGRAM, TWITTER ETC

  Yes

  No

  N/A

• IS CREDIT CARD SWIPE SLIP AND SETTLEMENT SLIP IS ATTACHED IN BOOK. *SETTELEMENT SLIPS DATE WISE WITH SALES DETAILS

  Yes

  No

  N/A

• IS CREDIT SETTLEMENT IS BEEN DONE ON SAME DAY. *SAME DATE SETTLEMENT OF SALES , NO MISSING OR NEXT DAY SETTLEMENT

  Yes

  No

  N/A

• IS BRANCH IS KEEPING OLD CHARGE SLIP IN COOL AND DRY PLACE (OTHERWISE PRINTING MAY FADE AWAY.) *NO FADDED SLIPS, BOOK STORED A DRY PLACE

  Yes

  No

  N/A

• COMPUTER, UPS, AMPLIFIER IS NICELY ARRANGED AT RECEPTION *WIRES SHOULD BE CLIPPED WITHOUT FOLDING OT TANGELLED AT RECEPTION)

  Yes

  No

  N/A

• IS THE RECEPTION FREE FROM BAD ODOUR? *NO BAD SMELL

  Yes

  No

  N/A

• MEDIA NOT ENTERED CAPTURED CORRECTLY IN SOFTWARE (HOTSTOVE)

  Yes

  No

  N/A

SLIMMING

• ARE TREATMENT REGISTERS ARE FOLLOWED UP TO DATE.

  Yes

  No

  N/A

• ARE TREATMENT WITHOUT APPOINTMENT ARE GIVEN? (HOTSTOVE)

  Yes

  No

  N/A

• ARE WEIGHTLOSS COMMUNICATION OF CLIENTS DISPLAYED ( RECRODS SHOULD MATCH WITH CLIENT CARD )

  Yes

  No

  N/A

• ARE SLIMMING CARDS SERVICES ARE ENTERED IN SOFTWARE ( ON DAILY BASIS ) (HOTSTOVE)

  Yes

  No

  N/A

• ARE DIET DIARIES ARE BEING CHECKED AND INSTRUCTED TO CLIENTS

  Yes

  No

  N/A

• ARE THERAPISTS ARE WELL GROOMED (NO BODY ODOUR, NAME BADGES/NEAT UNIFORMS AND SERVE WITH A SMILE) OR UNTIDY UNIFORM (HOTSTOVE)

  Yes

  No

  N/A

• ARE BCA AND MEASUREMENTS AVAILABLE FOR EVERY 5 SESSIONS.

  Yes

  No

  N/A

• ARE DIETITIAN CHECKING BP OF CLIENT FOR EVERY SESSION AND WRITING ON CARDS,

  Yes

  No

  N/A

• ARE BURNED PADS REMOVED FOUND IN TREATMENT. (USING BURN PADS) (HOTSTOVE)

  Yes

  No

  N/A

• ARE ALL PADS IN TREATMENT ROOMS ARE IN WORKING CONDITION

  Yes

  No

  N/A

• ARE TREATMENT CARDS ARE PROPERLY FILLED (MEDICAL HISTORY SHOULD BE UPDATE, TAKING SINGNATURE ON T & C (IMMEDIATELY AFTER MAKING PAYMENT) MAINTAIN BCA IN CARD, MAINTAIN DAILY WEIGHT, WRITING EXPIRY DATE ON CARD). (HOTSTOVE)

  Yes

  No

  N/A

• ARE SIGNATURE ARE FROM ALL CLIENTS ON TERMS & CONDITIONS ON CARDS.

  Yes

  No

  N/A

• ARE SLIMMING BEDS AND MASSAGE BEDS ARE TORN IN TREATMENT ROOMS.

  Yes

  No

  N/A

• ARE TOWELS ARE NOT IN GOOD CODITION (WITH STAIN)?

  Yes

  No

  N/A

• ARE DEEP HEAT MACHINES AND HEAT PADS ARE KEPT SAFELY AND NEATLY WHEN NOT IN USE.

  Yes

  No

  N/A

• ARE SHELVES BELOW BEDS ARE NEATLY STACKED, (NO DUST, NO UNWANTED THINGS LIKE NEWSPAPER ETC)

  Yes

  No

  N/A

• ARE EXHAUST GRILLS/ CEILING ARE CLEAN WITH NO DUST (HOTSTOVE)

  Yes

  No

  N/A

• ARE WALLS OR PARTITIONS WITH LAMINATES ARE STAINFREE AND PRESENTABLE.

  Yes

  No

  N/A

• ARE DOOR HANGERS - HE/SHE/RESERVED AVAILABLE AND USED ACCORDINGLY IN TREATMENT ROOMS

  Yes

  No

  N/A

• ARE BODY SCULPTING MACHINE SHOULD BE ATTACHED WITH STABILISER (OLD MACHINES ONLY)

  Yes

  No

  N/A

• ARE T AND C OF SLIMMING CARDS IS BEEN SENT TO LABELLECONSENT EMAIL ID? (HOTSTOVE)

  Yes

  No

  N/A

• ARE DIETICIAN ARE WEARING APRONS? ( CHECK CCTV RANDOMLY) (HOTSTOVE)

  Yes

  No

  N/A

• SLIMMING CHECKLIST IS NOT FOLLOWED (HOTSTOVE)

  Yes

  No

  N/A

• IMPROPER HANDLING OF MACHINES (E.G.- PERIODIC MAINTENANCE, CHECKIN WATER LEVEL, CLEANING PROBES OR HANDPIECES, PLACING WIRES & HANDPIECES PROPERLY ETC) (HOTSTOVE)

  Yes

  No

  N/A

• IMPROPER HANDLING OF TOWELS & LINENS (SHOULD NOT BE EXPOSED TO STAINS AND MARKS, SHOULD BE STORED IN HYGINIC PLACE, USED AND UN USED TOWELS SHOULD NOT BE MIXED) (HOTSTOVE)

  Yes

  No

  N/A

• ARE SLIMMING ROOM AND DEP. IS CLEAN, HYGENIC AND PRESENTABLE TO CLIENTS. (HOTSTOVE)

  Yes

  No

  N/A

• GIVING UNAUTHORIZED COMPLEMENTARY SERVICES AND NOT DOCUMENTING AUTHORISED FREE SESSIONS (HOTSTOVE)

  Yes

  No

  N/A

• INCORRECT WEIGHT ENTERED IN SOFWARE. (HOTSTOVE)

  Yes

  No

  N/A

• ARE SERVICE ROOMS ODOUR FREE? AUDITOR SHOULD TAKE ROUND OF ALL ROOMS AS SOON THEY ENTER THE BRANCH.

  Yes

  No

  N/A

• POST SERVICE LIGHTS, TV, ALL APPLIANCES & MACHINES ARE NOT TURNED OFF ( SHOULD BE CHECKED EACH ROOM AS SOON AUDITOR ENTER THE BRANCH) (HOTSTOVE)

  Yes

  No

  N/A

• SHOULD HAVE VALID NOT EXPPIRED WEIGHT AND MEASUREMENT CERTIFICATE

  Yes

  No

  N/A

• EXPIRED PRODUCT FOUND IN SLIMMING SECTION (HOTSTOVE)

  Yes

  No

  N/A

• FIRST PURCHASED PRODUCT SHOULD BE USED FIRST (FIFO) (-10 POINTS DEDUCTION FOR 1 PRODUCT)

  ALL PRODUCTS OK

  1 PRODUCT FOUND

  2 OR MORE PRODUCT FOUND

  N/A

• ARE SLIMMING STOCK USAGE IS UPDATED WITH STOCK REGISTER AND THERE IS NO VARIANCE.? (10 POINTS DEDUCTION FOR EACH VARIANCE) (HOTSTOVE)

  Select Yes 1 PRODUCT 2 PRODUCTS 3 PRODUCTS 4 PRODUCTS 5 PRODUCTS 6 PRODUCTS 7 PRODUCTS 8 PRODUCTS 9 PRODUCTS 10 OR MORE PRODUCTS N/A

  • Yes
  • 1 PRODUCT
  • 2 PRODUCTS
  • 3 PRODUCTS
  • 4 PRODUCTS
  • 5 PRODUCTS
  • 6 PRODUCTS
  • 7 PRODUCTS
  • 8 PRODUCTS
  • 9 PRODUCTS
  • 10 OR MORE PRODUCTS
  • N/A

• ALL SLIMMING MACHINES ARE IN WORKING CONDITION AND WITH PROPER ASSET CODES, INCLUDING BCA, WEIGHING SCALE, BP APPARATUS AND STETHO SCOPE, ETC. IF 1 MACHINE NOT WORKING DEDUCT 20 POINTS, IF PART OR MACHINE DAMAED DEDUCT - 10 POINTS.

  Select Yes 1 MACHINE NOT WORKING 2 MACHINE NOT WORKING 3 MACHINE NOT WORKING 4 MACHINE NOT WORKING 5 MACHINE NOT WORKING N/A NO

  • Yes
  • 1 MACHINE NOT WORKING
  • 2 MACHINE NOT WORKING
  • 3 MACHINE NOT WORKING
  • 4 MACHINE NOT WORKING
  • 5 MACHINE NOT WORKING
  • N/A
  • NO

• select no of Damage

  1 Machine Damage

  2 Machine Damage

  3 Machine Damage

  4 Machine Damage

  NO DAMAGE MACHINE

• select no of Damage

  1 Machine Damage

  2 Machine Damage

  NO DAMAGE MACHINE

• select no of Damage

  Select 1 MACHINE DAMAGE 2 MACHINE DAMAGE 3 MACHINE DAMAGE 4 MACHINE DAMAGE 5 MACHINE DAMAGE 6 MACHINE DAMAGE NO DAMAGE MACHINE

  • 1 MACHINE DAMAGE
  • 2 MACHINE DAMAGE
  • 3 MACHINE DAMAGE
  • 4 MACHINE DAMAGE
  • 5 MACHINE DAMAGE
  • 6 MACHINE DAMAGE
  • NO DAMAGE MACHINE

• select no of Damage

  Select 1 MACHINE DAMAGE 2 MACHINE DAMAGE 3 MACHINE DAMAGE 4 MACHINE DAMAGE 5 MACHINE DAMAGE 6 MACHINE DAMAGE 7 MACHINE DAMAGE 8 MACHNE DAMAGE NO DAMAGE MACHINE

  • 1 MACHINE DAMAGE
  • 2 MACHINE DAMAGE
  • 3 MACHINE DAMAGE
  • 4 MACHINE DAMAGE
  • 5 MACHINE DAMAGE
  • 6 MACHINE DAMAGE
  • 7 MACHINE DAMAGE
  • 8 MACHNE DAMAGE
  • NO DAMAGE MACHINE

SKIN

• HAS CLIENT'S SIGNATURE BEEN TAKEN ON CONSENT FORM *SIGNATURE ON CONCENT FORM BEFORE ANY SESSION GIVEN (HOTSTOVE)

  Yes

  No

  N/A

• ARE SKIN ROOM IS CLEAN, HYGENIC AND PRESENTABLE TO CLIENTS. (HOTSTOVE)

  Yes

  No

  N/A

• ARE TREATMENT CARDS ARE PROPERLY FILLED (MEDICAL HISTORY SHOULD BE UPDATE, TAKING SINGNATURE ON T & C (IMMEDIATELY AFTER MAKING PAYMENT) MAINTAIN BCA IN CARD, MAINTAIN DAILY WEIGHT, WRITING EXPIRY DATE ON CARD). (HOTSTOVE)

  Yes

  No

  N/A

• ARE ANY MEDICINE AVAILABLE IN THE BRANCH WITHOUT BILL OR DELEVERY CHALLAN. (HOTSTOVE)

  Yes

  No

  N/A

• ARE ALL CARDS ARE ENTERED IN THE SYSTEM AND UPDATED.

  Yes

  No

  N/A

• ARE BATCH WISE CONSUMTION REPORT OF ALL SKIN MEDICINE IS MAINTAINED IN GIVEN FORMAT

  Yes

  No

  N/A

• ARE CONSUMTION REPORT OF NON MEDICAL SKIN ITEMS IS MAINTAINED IN GIVEN FORMAT

  Yes

  No

  N/A

• ARE ALL MEDICINE BILLS /DC ON THE NAME OF BRANCH DOCTOR. (HOTSTOVE)

  Yes

  No

  N/A

• ARE BATCH NUMBER ON THE BILLS / DC MATCHED WITH MEDECINES.

  Yes

  No

  N/A

• ARE MEDICINE KEPT IN A SEPARATE LOCKER( NOT WITH GENERAL STOCK) AND LOCKER KEY IS MAINTAINED BY DOCTOR OR MANAGER.

  Yes

  No

  N/A

• ARE APPOINTMENT BEING BOOKED AND FOLLOWED IN SOFTWARE. (HOTSTOVE)

  Yes

  No

  N/A

• ARE TREATMENT REGISTERS ARE FOLLOWED UP TO DATE AS PER GIVEN FORMAT.

  Yes

  No

  N/A

• ARE THESE ITEMS AVAILALE IN DR CONSULTATON ROOM (LAPTOP, PRESCRIPTION, WHITE PAPERS, MAGNIFYING GLASS, HAIR SCOPE, HAND MIRROR AND FILE)

  Yes

  No

  N/A

• IS DR CONSULTANT ROOM IS CLEAN , HYGENIC AND PRESENTABLE. (HOTSTOVE)

  Yes

  No

  N/A

• IS ANY EXPIRY PRODUCTS FOUND IN SKIN SECTION. (HOTSTOVE)

  Yes

  No

  N/A

• ARE WASH BASINS CLEAN AND HYGENIC FOR TREATMENT PURPOSE. (HOTSTOVE)

  Yes

  No

  N/A

• ARE PREVIOUS DAY'S SOILED TISSUES OR WASTEAGE REMOVED FROM DUSTBIN.

  Yes

  No

  N/A

• ARE BIO WASTAGE DUSTBINS ARE AVAILABLE IN SKIN SECION.(HOTSTOVE)

  Yes

  No

  N/A

• ARE BIO WASTAGE POSTERS AVAILABLE AT BRANCH.

  Yes

  No

  N/A

• ARE CLIENTS SIGNATURE HAS BEEN TAKEN TERMS AND CONDITIONS (IMMEDIATELY TAKE THE TERMS AND CONDITION SIGNATURE AFTER CLIENTS MAKE THE PAYMENT. SIGNATURE TO BE TAKEN FROM ALL CLIENTS ON TERMS & CONDITIONS.)

  Yes

  No

  N/A

• ARE TERMS AND CONDTIONS AND CONSENT FORMS SOFT COPY IS BEEN SENT TO LABELLECONSENTFORMS@GMAIL.COM OR UPLOADED IN SOFTWARE(HOTSTOVE)

  Yes

  No

  N/A

• ARE SERVICES ARE ENTERED IN THE SOFTWARE ON SAME DAY AND ENTERED CORRECTLY(HOTSTOVE)

  Yes

  No

  N/A

• ARE SKIN BEDS AND MASSAGE BEDS ARE TORN IN TREATMENT ROOMS.

  Yes

  No

  N/A

• ARE DOCTORS ARE WEARING APRONS? ( CHECK CCTV RANDOMLY) (HOTSTOVE)

  Yes

  No

  N/A

• BP APPARATUS AND STETHO SCOPE NOT IN WORKING CONDITION.(HOTSTOVE)

  Yes

  No

  N/A

• IMPROPER HANDLING OF MACHINES (E.G.- PERIODIC MAINTENANCE, CHECKIN WATER LEVEL, CLEANING PROBES OR HANDPIECES, PLACING WIRES & HANDPIECES PROPERLY ETC) (HOTSTOVE)

  Yes

  No

  N/A

• IMPROPER HANDLING OF TOWELS & LINENS (SHOULD NOT BE EXPOSED TO STAINS AND MARKS, SHOULD BE STORED IN HYGINIC PLACE, USED AND UN USED TOWELS SHOULD NOT BE MIXED) (HOTSTOVE)

  Yes

  No

  N/A

• GIVING UNAUTHORIZED COMPLEMENTARY SERVICES AND NOT DOCUMENTING AUTHORISED FREE SESSIONS (HOTSTOVE)

  Yes

  No

  N/A

• ARE SERVICE ROOMS ODOUR FREE? AUDITOR SHOULD TAKE ROUND OF ALL ROOMS AS SOON THEY ENTER THE BRANCH.

  Yes

  No

  N/A

• POST SERVICE LIGHTS, TV, ALL APPLIANCES & MACHINES ARE NOT TURNED OFF ( SHOULD BE CHECKED EACH ROOM AS SOON AUDITOR ENTER THE BRANCH) (HOTSTOVE)

  Yes

  No

  N/A

• FIRST PURCHASED PRODUCT SHOULD BE USED FIRST (FIFO) (-10 POINTS DEDUCTION FOR 1 PRODUCT) (HOTSTOVE)

  ALL PRODUCTS OK

  1 PRODUCT FOUND

  2 OR MORE PRODUCT FOUND

  N/A

• VARIANCE FOUND IN STOCK? (10 POINTS DEDUCTION FOR EACH VARAINCE) (HOTSTOVE)

  Select Yes 1 PRODUCT 2 PRODUCTS 3 PRODUCTS 4 PRODUCTS 5 PRODUCTS 6 PRODUCTS 7 PRODUCTS 8 PRODUCTS 9 PRODUCTS 10 OR MORE PRODUCTS N/A

  • Yes
  • 1 PRODUCT
  • 2 PRODUCTS
  • 3 PRODUCTS
  • 4 PRODUCTS
  • 5 PRODUCTS
  • 6 PRODUCTS
  • 7 PRODUCTS
  • 8 PRODUCTS
  • 9 PRODUCTS
  • 10 OR MORE PRODUCTS
  • N/A

• ALL SKIN AND HAIR TREATMENT MACHINE ARE IN WORKING CONDITION AND WITH PROPER ASSET CODES, INCLUDING LASER, CRYO, ETC. IF 1 MACHINE NOT WORKING DEDUCT 30 POINTS. IF PART OR MACHINE DAMAED DEDUCT - 10 POINTS

  Select YES 1 MACHINE NOT WORKING 2 MACHINE NOT WORKING 3 MACHINE NOT WORKING 4 MACHINE NOT WORKING N/A

  • YES
  • 1 MACHINE NOT WORKING
  • 2 MACHINE NOT WORKING
  • 3 MACHINE NOT WORKING
  • 4 MACHINE NOT WORKING
  • N/A

• HOW MANY MACHINE DAMAGE?

  Select 1 MACHINE DAMAGE 2 MACHINE DAMAGE 3 MACHINE DAMAGE 4 MACHINE DAMAGE 5 MACHINE DAMAGE 6 MACHINE DAMAGE 7 MACHINE DAMAGE NO MACHINE DAMAGE

  • 1 MACHINE DAMAGE
  • 2 MACHINE DAMAGE
  • 3 MACHINE DAMAGE
  • 4 MACHINE DAMAGE
  • 5 MACHINE DAMAGE
  • 6 MACHINE DAMAGE
  • 7 MACHINE DAMAGE
  • NO MACHINE DAMAGE

• NUMBER OF MACHINE DAMAGE?

  1 Machine Damage

  2 Machine Damage

  3 Machine Damage

  4 Machine Damage

  NO DAMAGE MACHINE

• NUMBER OF MACHINE DAMAGE?

  1 MACHINE DAMAGE

  NO MACHINE DAMAGE

MANAGEMENT

• IS CCTV HAVE 30 DAYS RECORDING. (FROM LAST AUDIT) (HOTSTOVE)

  Yes

  No

  N/A

• IS CCTV ALL CAMERAS ARE NIGHT VISION. * RECODRING VISIBLE PROPELY , CCTV CAM SHOULD HAVE RED COLOUR LED

  Yes

  No

  N/A

• ARE DAILY BRIEFING WITH TEAM IS FOLLOWED (UPDATE SALES STATUS AND NEW DEVELOPMENTS WITH DOCUMENTATION ON MOM REGISTER SIGNED BY ALL ATTENDEES)

  Yes

  No

  N/A

• ARE BRANCH DUTY ROSTER AND REVENUE AND EXPENCES REPORTS PASTED IN PANTRY.

  Yes

  No

  N/A

• ARE MAINTENANCE ISSUES UPDATED IN THE REGISTOR.

  Yes

  No

  N/A

• ARE ATTENDANCE ADJUSTMENTS DETAILS SENT TO FINANCE/HR  EVERY 22ND OF EVERY MONTH.

  Yes

  No

  N/A

• ARE LINEN & TOWEL LAUNDRY REGISTER FOLLOWED. (LINEN AND TOWEL STOCK NOT MATCHED WITH ACTUAL STOCK INVENTORY OF BRANCH) (HOTSTOVE)

  Yes

  No

  N/A

• IS STOCK IN HAND REPORT IS SENT BY 7TH AND 22ND OF EVERY MONTH TO HO * NOT ORDERING STOCK ON TIME (HOTSTOVE)

  Yes

  No

  N/A

• IS MAINS SWITCHED OFF AT THE TIME OF CLOSING THE BRANCH. ( CHECK 7 DAYS CCTV RANDOMLY) (HOTSTOVE)

  Yes

  No

  N/A

• ARE CCTV, REFRIGERATOR AND SINAGE DIRECTLY SHOULD NOT BE CONNECTED WITH MAIN SWITCH.

  Yes

  No

  N/A

• ARE UNWANTED SCARP STORED IN THE STOCK ROOMS?

  Yes

  No

  N/A

• MAINTAINING MINIMUM GOWNS (QTY 6 FOR MALE & 6 FOR FEMALE) FOR BACKUP.

  Yes

  No

  N/A

• BRANCH MANAGER MEETING THE CLIENT AND SIGNING ON CLIENT CARD FOR EVERY FIVE SESSIONS OF SKIN AND SLIMMING.

  Yes

  No

  N/A

• ARE MAINTENANCE CARDS ARE UPDATED.

  Yes

  No

  N/A

• HAS CM/OM DONE BRANCH AUDIT ONCE IN A WEEK AND RECORD IS MAINTAINED ( 8 POINTS PER WEEK AUDIT )

  Select YES 1 AUDIT FOUND 2 AUDIT FOUND 3 AUDIT FOUND NO AUDIT FOUND N/A

  • YES
  • 1 AUDIT FOUND
  • 2 AUDIT FOUND
  • 3 AUDIT FOUND
  • NO AUDIT FOUND
  • N/A

• IS CM CHECKLIST IS UPDATED ON DAILY BASIS AND RECORDS ARE MAINTAINED.

  Yes

  No

  N/A

• IS OPENING AND CLOSING CHECKLIST DONE ON DAILY BASIS NO MISSING DAYS (HOTSTOVE)

  Yes

  No

  N/A

• IS OPENING AND CLOSING CHECKLIST IS CHECKED PROPERLY CROSS CHECK WITH RECENT CHECKLSIT RANDOMLY MATCH WITH AUDIT (HOTSTOVE)

  Yes

  No

  N/A

• NO STAFF SHOULD USE THEIR PERSONAL MOBILES IN CLINICS EXLCUDING DOCTORS * NO STAFF CM ACM, AM SHOULD CONTACT CUSTOMER WITH PERSONAL PHONE NO PERSONAL NUMBER SHOULD BE DISPLAYED IN ANY ONLINE PORTAL OR IN BRANCH POSTERS OR HOARDING (HOTSTOVE)

  Yes

  No

  N/A

• IF BRANCH OPENED LATE (HOTSTOVE)

  Yes

  No

  N/A

• RAISING BILLS IN BAJAJ FINANCE WITHOUT COLLECTING DOWN PAYMENT OR PROPER DOCUMENTATION. (HOTSTOVE)

  Yes

  No

  N/A

• DAILY SALES PLANNING PROCESS NOT FOLLOWED (HOTSTOVE)

  Yes

  No

  N/A

• PIPELINE REGISTER NOT FOLLOWED (HOTSTOVE)

  Yes

  No

  N/A

• BAGS OF ALL EMPLOYEES SHOULD BE CHECKED BY SECURITY/ OM/ CM / FOE BEFORE LEAVING PREMESSIS ( 7 DAYS CCTV SHOULD BE CHECKED RANDOMLY)

  Yes

  No

  N/A

CONSULTANT

• ARE CONSULTANTS IN UNIFORM AND WELL GROOMED. OR UNDITY UNIFORM (HOTSTOVE)

  Yes

  No

  N/A

• CONSULTATION FORM NOT PROPERLY FILLED UP. (HOTSTOVE)

  Yes

  No

  N/A

SAFETY & PREVENTION

• DIYAS, STOVE (GAS, KIROSINE), CANDLES NOT USING IN TREATMENT ROOMS

  Yes

  No

  N/A

• LPG, KEROSINE, DISEL, PETROL AND ANY TYPE OF OIL SHOULD NOT BE STORED IN BRANCH

  Yes

  No

  N/A

• ALL LIGHTS, A/C'S, UPS ETC. SWITCHED OFF BEFORE MAIN SWICH OFF WHILE BRANCH CLOSING AND ONE TRAINED STAFF IS AVAILABLE WHILE BRANCH OPENING FOR SWITCH ON MAIN (CCTV SHOULD BE FACED ON MAINSWITCHED AREA) 7 DAYS CCTV SHOULD BE CHECKED RANDOMLY

  Yes

  No

  N/A

• ARE THE INFLAMMABLE ITEMS LIKE DEODORANTS, ROOM FRESHNERS, SURIGICAL SPIRITS ETC SHOULD NOT BE STORED NEAR ELECTRONIC DEVICES OR ANYTHING THAT GENERATES HEAT. (HOTSTOVE)

  Yes

  No

  N/A

• ARE PUJA DIYA IS IN FRONT OFFICE?

  Yes

  No

  N/A

• ARE ALL SMOKE DETECTORS ARE IN WORKING CONDITION. (HOTSTOVE)

  Yes

  No

  N/A

• FIRE EXTINGUSHER EXPIRED (HOTSTOVE)

  Yes

  No

  N/A

WASHROOM & PANTRY

• ARE WASHROOMS ARE CLEANED PERIDOCALLY. (HOTSTOVE)

  Yes

  No

  N/A

• IS MAINTAINED UTMOST HYGIENE AND SHOULD BE ODOR FREE

  Yes

  No

  N/A

• ARE EXHAUST , LIGHTS IN WORKING CONDITION

  Yes

  No

  N/A

• IS WATER AVAILABLE IN FLUSH TANK.

  Yes

  No

  N/A

• ARE DUSTBIN CLEAN AND CLEARED.

  Yes

  No

  N/A

• ARE MIRROR, WASH BASIN WITH NO STAINS,

  Yes

  No

  N/A

• IS PANTRY ROOM IS PEST FREE

  Yes

  No

  N/A

• ARE GLASSES/ CUPS NOT CHIPPED, WIPED AND NO ODOR FROM WIPING CLOTH.

  Yes

  No

  N/A

• ARE FOOD PRODUCTS ARE STORED NEATLY

  Yes

  No

  N/A

• ALL TABS, BATHROOM FITTINGS, FLUSH, DRAINAGE, ARE IN WORKING CONDITION AND THERE IS NO LEAKAGE. IF 1 NOT WORKING, DEDUCT 10 POINTS, IF DAMAGED DEDUCT 5 POINTS

  YES

  1 NOT WORKING

  2 NOT WORKING

  3 NOT WORKING

  N/A

• IF DAMAGE?

  1 NUMBER

  2 NUMBER

  3 NUMBER

  4 NUMBER

  ALL OK

• IF DAMAGE?

  1 NUMBER

  2 NUMBER

  ALL OK

ALL SECTIONS

• ARE ELECTRICAL WIRING PROPER AND INVISIBLE, FREE FROM HANGING WIRES AND PLUG POINTS? *ELECTRICAL WIRES OR SWITCHES SHOULD NOT BE OPEN OR DAMAGED WHICH CAN CAUSE SHORTCIRCUTES, NO HANGING WIRES, TANGGLED WIRES, DAMAGED PLUG POINTS NOT WORKING PLUG POINTS OT SWITCH BOARDS.

  Yes

  No

  N/A

• ASSETS LIKE SOFAS, CHAIRS, FURNITURE ITMES OTHER SMALL ASSETS EXLUDING ANY SKIN OR SLIMMING MACHINERY AND ELECTRICAL APPLIANCE *- 10 FOR DAMAGE, TORN, BROKEN LOOSE FITTING, ANY PART BORKEN (SELECT NUMBER OF ASSETS) (HOTSTOVE)

  Select YES 1 2 3 4 5 6 7 8 9 10 N/A

  • YES
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • N/A

• ALL ASSETS HAVE PROPER ASSET CODES WITH BAR CODE ON ASSET AND BRANCH SHOULD HAVE RECORDS, ANY NEW ASSET COMES IN CODE AND ENTRY IN REOCRDS SHOULD BE DONE WITHIN 30 DAYS, ANY ASSET SENT FOR REPAIR TO BE MAINTAINED INTEROFFICE MEMO AND IN MAINTENANCE BOOK, ANY ASSET SENT TO HO PERMINANTLY SHOULD HAVE INTER OFFICE MEMO AND APPROVAL AND MAIL CONFIRMATION. NO MISSING ASSET ALL ASSETS SHOULD BE CAPTURED LIKE CAMERAS MACHINE WITH PROBES ETC ( - 50 FOR MISSING ASSET OR NO RECORDS FOUND OF ASSET SENT TO REPAIR OR HO ) NO BAR CODE ON ANY ASSET -1 FOR EACH ASSET (MISSING OR LOST ASSET OR NO ASSET CODE) (HOTSTOVE)

  YES

  ASSET MISSING

  NO CODES

• GIVE OBTAINED MARKS AFTER DEDUCTING NO OF ASSET CODES OUT OF 50?

• ALL ELECTRICAL APPLIANCES GENERAL ARE IN WORKING CONDITION AND WITH PROPER ASSET CODES. (TV,REMOTE, FRIDGE, AC, CCTV, FAN, LANDLINE PHONE, MOBILES, LAPTOP, CLOCK, BIOMETRIX, CARD SWIPPING MACHINE, PRINTER,,INTERCOM, WATER PURIFIER,ETC) IF ONE APPLIANCE IS NOT WORKING 10 POINTS TO BE DEDUCTED, AND IF ALL IN WORKING CONDITION GIVE TOTAL 100 . (SELECT NUMBER OF ASSETS NOT WORKING)

  Select YES 1 2 3 4 5 6 7 8 9 10 N/A

  • YES
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • N/A

MANAGER SIGNATURE

• DID MANAGER CHECKED ALL POINTS AND SATISFIED WITH REPORT IF YES PLS TAKE SIGNATURE OF MANAGER

  Sign