Information

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

EXTERNAL

  • Is the pavement and Restaurant front clean

  • Are the awnings out and clean

  • Is the lighting on

  • Outside furniture well presented and clean

  • Windows clean

  • Menu box correct and well kept

  • Bay trees and flowers well presented and watered

  • If appropriate windows and doors open

INTERNAL

  • Merchandise display full and well presented

  • Tables clean and setup correctly

  • Lightbulbs all working

  • cleaning standards met

  • Clean banquet seating and chairs

  • Fixtures, fittings and paintwork kept up to date

DINING EXPERIENCE

  • Lighting and music at correct levels

  • Restaurant temperature correct

  • Menus correct, clean and in good condition

  • Staff wearing correct uniforms and on the ball

SERVICE

  • FOH staff on duty

  • Order taken in good time

  • Sides offered

  • Menu knowledge (3 questions)

  • Correct Mise en Place

  • Check back completed

  • Good table engagement

FOOD

  • Food tasted

  • Time from order to delivery

  • Dishes well presented and to spec

BAR

  • Bar staff on duty

  • Well presented and clean displays

  • Clean; bar top, floor, fridges, coffee machine

  • Behind fridges clean

  • Date labels in use and in date

KITCHEN

  • Head chef on duty

  • Cleanliness

  • Date labels in use and in date

  • Stock rotation and storage correct

  • Cook line clean

  • Extraction clean

  • Chefs in correct uniform

  • Records correct

  • Food safety (3 questions)

BACK OF HOUSE

  • Toilets clean and well stocked

  • All corridors clean and clear

  • Store rooms clean and tidy

  • Office and store rooms locked

  • Staff room clean and tidy

  • Bin room clean

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