Title Page

  • Date & time

  • Name

  • Store / Department

Operational Standards

  • 1. Service (first to smile, first to greet, first to acknowledge, dressed for service, name badge visible)

  • 2. Quality (bruised, bashed, brown, bake & shape)

  • 3. Fullness (full shelves, full range, full promotions)

  • 4. Cleanliness (floor, fixtures & fittings, facilities)

  • 5. Price (sharp, right, point of sale is strong)

  • Total (out of 20)

  • Key highlights:

  • Key opportunities:


  • Are our people safe? Consider the critical risks (forklifts & freezers, armed offenders, transport, heights, electrical & gas, racking) as well as the most common risks (lifting & carrying, slips, trips & falls, lone working).

  • Details of any hazards identified:

  • If new hazards were identified, have these been entered into the hazard management system (SHED)?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.