Title Page

  • Site number and name

  • Date of Inspection

  • Inspection done by

  • Location

LEAP Tracker Start

Windows and Marketing

  • Window Displays clean and neat. Correct pricing

  • Campaigns and Promos implemented according to VM

  • Window lighting on and working

Store Look and Feel

  • All stylists looking brand fit, well groomed and wearing name badges

  • Front tables full of merchandise, done according to latest VM updates

  • Aircons working and set at optimal temparatures

  • In-store music played at an acceptable volume

Store Standards

  • Fitting rooms and mirrors clean

  • Floor fixtures positioned correctly and clean

  • General housekeeping - floors and surfaces, swept, mopped, dusted etc.

  • Signage neatly printed and displayed in clean/unbroken holders

  • Consolidations and price changes actioned according to instruction

  • Barcodes done neatly, markdowns indicated correctly, mark ups - old price removed and replaced.

  • Mannequins in good condition. Breakages reported to VM

  • Cashdesk clean and clutterfree. Dustbins and hangers cleaned out

Merchandising Standards

  • All stock on the floor size curved and with size stickers

  • Under tables and back-up stock neatly flat packed, size curved and with size stickers

  • Store merchandised according to latest VM requirements. Feedback sent to VM

  • All stock in the stock room merchandised on the floor

  • Accesory stand neat and full, stocked with caps, belts, socks and underwear

  • Shoe stands - all styles on display and correctly priced

Stock Room

  • Stock room clean, neat and well maintained/clutter free

  • Customer set aside and lay-buy areas maintained - expiry dates checked

  • VM section implemented and neat, upcoming campaign stored safely, old material discared as directed

  • Motivation Station updated and informative

Risk and Security

  • All merchandise immediately tagged when unpacking. Sensormatics tested and working

  • Storage areas and cabinets locked with key controls implemented

  • Staff alert and assisting customers

  • Staff bags and pockets emptied when leaving the store. Exit/Entry regsiter in use

  • Ultra violet light in use when accepting cash

  • Alarm tested.

  • Reference number:

  • Policies followed when taking cash to the bank

  • Rubbish discarded in clear plastic bags and supervised

  • Manual Invoice/Quote books kept in safe. Ensure all manual sales are captured

  • In-Transit up to date or followed up - No older than 2 weeks

  • Negative stock checked and resolved daily

  • Hazard counts/Refund checks and Perpetual counts done daily. Concerns escalated to Area Leadsr and LPBP

  • Theft Adjustments done

  • Shrinkage result from last stock take

Store KPI's

  • UPT - StoreForce Monthly measure

  • Basket Size - StoreForce Monthly measure

  • Friends and Family - StoreForce Customer T% Monthly measure

  • OMNI Orders - StoreForce Monthly measure

  • Compliance - Deadlines, emails, schedules and exceptions handled in a timely fashiom

Cost Control

  • PPT hours kept at a minimum, total hours not exceeding previous year

  • No Overtime 1.5 incurred. OT approved by area leader

  • No petty cash spent unless approved by area leader for essentials

Measured Performance

  • Staff files up to date

  • Monthly sales discussions done by 1st Friday of every month

  • Recognition of top achievers - certificate or internal award

  • Managing and documenting under or poor perfomance

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.