Title Page
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Conducted on
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Prepared by
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Community
ACE
Entrance and Approach (“First Impression”)
Offsite
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Signage is clear, clean and accurate (permanent and temporary
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Directional signs are in place and in good repair
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No bootlegs anywhere along entrance
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Exterior sidewalks are clean and in good repair
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No overgrown weeds/shrubs along approach
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Grass in manicured and healthy
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Trash is picked up daily (cups, bottles, bags, etc.)
Monument
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Monument is in good repair
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Lettering is clearly visible
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Landscaping is vibrant and well groomed
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No trash or debris
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Mulch is fresh
“Green Homesites” Entrance
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Vacant homesites at entrance are green and well maintained
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Grass is mowed per our Division policy
Miscellaneous
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Trash is picked up daily
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Any perimeter fencing is straight, clean and in good repair
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Any objectionable material/condition is properly screened
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Roads and sidewalks entering community are clean and in good repair
Overall Site Conditions
Interior Landscaping
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All common landscaping, BMP’s, etc. healthy and vibrant
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All homes landscaping clean and well maintained
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Islands and pocket parks are freshly maintained
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Common area free of debris and trash
Homesite Conditions
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“Available” or “Sold” signs on vacant/released sites and on completed inventory are clean, straight and parallel to the street
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“Available” or “Sold” signs on permit box for homes under construction
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“No Parking” signs present and clean on driveways
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Trash bins are in good repair
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Trash bins are not overflowing
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Permit box is straight, clear and in good repair
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Vacant homesites
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Properly mowed right of way (to 15’ behind curb), beyond 15’ is no taller than 3 feet and looks presentable
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Free of debris and waste material
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No piles (dirt, material, trash, etc.)
Amenity
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Landscaping is full and vibrant
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Site is clean and free of trash/debris
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Signage is well maintained and accurate
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Facilities are in good repair
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Silt and tree protection fence
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Properly located on homesites, buffers, etc.
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Straight and in good repair
Construction Trailer
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Vehicles parked orderly
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Signage is clean, appropriate, and up to date
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Free of trash/debris, including cigarette butts
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Safety and SWPPP boards up to date
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Trailer is clean and orderly
Roads
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Clean and in good repair for stage of developement
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Street signs in place and accurate
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Free of nails and other construction debris
Traffic and Parking Management
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"No Parking This Side" signs clean and properly spaced
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"No Parking" signs being obeyed
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No vehicles parking on homesites
Miscellaneous
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Fences clean and straight
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Storm inlets clean and in good repair
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Equipment neatly parked when not in used
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Concrete washout clearly marked and tidy
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Port-a-johns are clean and properly located
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Sidewalks are kept clear of construction material (trash bins, etc.)
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BMP's are free of trash and debris
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Disturbed areas are presentable and free of small stockpiles
Personnel
Overall
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Overall appearance if team is clean and well groomed
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Clothes are clean and well maintained
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All guests are greeted warmly and with a smile
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Name badge clearly visible
Sales
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Professional business attire per dept. dress code
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Name badge clearly visible
Trade Partners
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Proper dress code (shirts at all times)
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No inappropriate material on shirts or vehicles
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Appropriate safety gear ( hard hat, goggles, tied to roof, etc.)
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Music at appropriate level in their vehicles or inside homes
Construction and Customer Care
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Lennar branded hard hat worn at all times on homesites
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All baseball hats to be Lennar branded
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Lennar shirt with collar, tucked, belt, clean/professional appearance
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Blue jeans shall not be torn
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Shorts over 80 degrees only, no cargo shorts
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All clothes and hats to be free of tears and stains
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I Pad/Build Pro available
WHC / Models
Signage
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All signs are clean, straight, and in good repair
Landscaping / Exterior
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Parking area clearly marked and well-maintained
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WHC / Model landscaping is properly maintained
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Building (if applicable) is clean and in good repair
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Leadwalks clear, clean, and in good repair
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Entrance mats swept, clean, and straight
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Homesites drain properly with no standing water
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Signage indicating model name is clean and accurate
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Exterior is free of any trash and debris ( front, back, and side )
Community Presentation
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Insite presentation is on and functioning
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Amenity images clearly displayed ( if appropriate )
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Area map identifying proximity to services / attractions
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Target appropriate music/video
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Weekly WHC Safety Inspections up to date
Selections Room
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Selections room is clean and well-organized
Miscellaneous
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Refrigerator is clean and well-stocked
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Personal food in fridge located in bottom drawer
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Overall interior clean and in good repair ( carpet, furniture, molding, etc. )
Compelling Collateral
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Collateral and Inventory sheet accurate
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Accurate base price sheets available
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Hot sheet clearly visible and up to date
Sales Workspace
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Desks are neat and orderly
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Storage items are well hidden and neat
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Trash bins are empty
Interior
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Interior is clean and well-organized. Pictures, tableware, comforters, towels, etc. are clean and straight
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All lights are on and all bulbs working (including microwave)
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All fans working and set to load speed in the spring and summer
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Windows clean and bright
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All closets, drawers, cabinets, etc. are free of clutter and stored items
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Garage is clean and clear of any clutter/storage
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Basement storage is clean and clear of any clutter. Floor is free of dirt and debris
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Toilets are clean and covered with "Do Not Use" sign or tied with ribbon
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Paint, drywall, caulking, etc. in good repair
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Flooring clean and in good repair (no squeaks, scratches, etc.)
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Temperature set to 70 degrees
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All clocks set to accurate time
Home and Homesite: Predrywall
Exterior
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First impression of extreme attention to detail - clean and well organized
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Pile management - no unnecessary piles of dirt/debris/material
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Lumber/material neatly stacked and out of the way
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Proper number of trash bins
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Home is easily accessible on appropriate stone walkway from curb
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Homesite is clean and all trash is located in bin
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Positive drainage / rough grade on all homesites
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Rules clearly posted at entrance in English and Spanish ( no eating/drinking in house, hard hats required, etc.)
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Sheathing is properly installed and taped. No holes or gaps.
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Homesite is free of small debris (backfill stone, nails, clips, etc.)
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Permit box clean, straight and in good repair. It is accessible and void of trash
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“Available”/“Purchased” sign clean, straight, and accurate in yard, perpendicular to the road
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Interior
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First impression of extreme attention to detail - clean and well organized
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Floor is broom swept every day, including under stairs and in pockets
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Tubs not full of debris
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Punch item notes are noted and obvious on floor and framing
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Concrete is clean and in good repair ( expansion joints, good finish, etc. )
Miscellaneous
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Proper scheduling and phase complete are evident
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Safety standards are clearly enforced (fall protection, equipment maintenance, protective gear, nails, etc.)
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No vehicles parked on homesites
Homes and Homesites: Drywall to QI
Exterior
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First impression of extreme attention to detail - clean and well organized
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Pile management - no unnecessary piles of dirt/debris/material
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Lumber/material neatly stacked and out of the way
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Proper number of trash bins
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Home is easily accessible on stone walkway from curb (including garage steps as needed)
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Homesite is clean, and all trash is located in bin
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Positive drainage / rough grade on all homesites
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Rules clearly posted at entrance in English and Spanish (no eating / drinking in house, hard hats required, etc.)
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Sheathing is properly installed and taped. No holes or gaps
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Homesite is free of small debris (backfill stone, nails, clips, etc)
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Permit box clean, straight and in good repair. It is accessible and void of trash
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All exterior doors and hardware installed
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“ No Parking” barricade in driveway
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“Available” / “Purchased” sign clean, straight and accurate in yard, perpendicular to the road
Interior
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First impression of extreme attention to detail
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Floor is broom swept every day, including under stairs and in pockets
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Tub not full of debris
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Punch item notes are noted and obvious on floor and framing
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Concrete is clean and in good repair (expansion joints, good finish, etc.)
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Trim 100% complete
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Toilets clean and lids down
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Floor coverings used on all finished floors
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Home is kept water tight ( no water/damage)
Miscellaneous
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Proper scheduling and phase complete are evident
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Safety standards are clearly enforced ( fall protection, equipment maintenance, protective gear, nails, etc. )
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Nothing sorted in garage unless it is being used immediately
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CLEAN - no evidence of food, drink, trash, or cigarette butts anywhere on site
Homes and Homesites: Drywall to QI
Exterior
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First impression of extreme attention to detail - clean and complete
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Sod, plants, and mulch in place
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Lawn and beds are free of any debris (cigarette butts, tape, etc.)
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Homesite is clean and all trash is located in bin
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Positive drainage / rough grade on all homesites
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Rules clearly posted at entrance in English and Spanish (no eating/drinking in house, “No Shoes”, etc.)
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“No Parking” barricade in driveway
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Silt fence and tree protection fence removed
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Paint is clean and fresh
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Concrete walks are clean and crack free
Interior
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First impression of extreme attention to detail - clean and well organized
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Interior paint and drywall are complete
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Floors are clean and free of dust/debris (carpet, hardwood, etc.)
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Concrete floors are extremely clean (garage, basement, etc.)
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Toilets clean and lids down
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Appliances installed and in working condition with clock set to correct time
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Utilities working, t-stats set to 76 AC and 66 heat
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Bin with shoe covers inside front door
Miscellaneous
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Proper scheduling and phase complete are evident
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A completed copy of the Third party QI checklist located in the kitchen