Level 9 FOH - Quality And Meeting Room Check

• Conducted on

  Date

• Prepared by

• This check is completed by front of house to check on the to ensure our environment is kept looking it’s best and to ensure meeting rooms are always world class for our customers

Quality check

• Clean and tidy front desk free from clutter

  Yes

  No

  N/A

• Office ( behind reception desk) is tidy

  Yes

  No

  N/A

• L9 offering replenishment is stocked / milk available

  Yes

  No

  N/A

• Mugs available guests and are stain free

  Yes

  No

  N/A

• All sofas are free from rubbish/ cushions are neatly placed

  Yes

  No

  N/A

• Carpet area is clean throughout lounge area and corridors leading to meeting rooms

  Yes

  No

  N/A

• Zip tap / Scannomat coffee machine is functioning and free from error messages

  Yes

  No

  N/A

• All lights are functioning in the lounge area

  Yes

  No

  N/A

Meeting room 1

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 2

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 3

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 4

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 5

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 6

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 7

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 8

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 9

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 10

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 11

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 12

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A

Meeting room 13

• Table is clean and free from damage (Check for finger marks on table, conference phones and screens)

  Yes

  No

  N/A

• All chairs are free from damage and neatly tucked under tables

  Yes

  No

  N/A

• All floors are clean and free from debris

  Yes

  No

  N/A

• All cables are neatly tucked away and not visible ( no trip hazards)

  Yes

  No

  N/A

• Blinds are reset to 'open' position and not damaged

  Yes

  No

  N/A

• All remotes are present and working

  Yes

  No

  N/A

• Whiteboards are clean - markers available

  Yes

  No

  N/A

• All lights are in working order

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Packet of wipes available in the room

  Yes

  No

  N/A