Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Outside Area
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Is all outside area signage visible and clean?
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Is A board menu visible and content appropriate?
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Are food menus and current POS on display in outside area?
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Are all ash-bins clean and empty
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Are all tiles & windows clean
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Is the ballroom door locked (if not in use)
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Are any unused areas secure?
Outside Drinking Area
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Is the outside furniture in good repair and clean?
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Is the outside decking/flooring in good repair and clean?
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Are the parasols/awnings clean and in good working order?
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Are the heat lamps clean and in good working order?
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Are the frontage doors, smear free and in working order(check for graffiti/door hinges are oiled and don't squeak)
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Are the windows smear free, paint work in good order
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Is the paintwork clean and in good repair?
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Are all exterior lights clean and working?
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In appropriate weather conditions, are the tables setup with candles?
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Are ashtrays present on tables and clean?
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Are rope stations & banners clean and in good repair and correctly placed?
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Are menu holders/stands clean and in good repair?
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Are railings, fences & walls clean and in good repair?
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Is the smoking area clean (no butts)
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Are there ash bins?
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Are the ash bins clean no butts?
Lobby Area
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Is the matting\tiles clean and in good repair?
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Is the lobby lighting clean and in working order?
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** IS ALL LICENSING INFORMATION AVAILABLE NEATLY DISPLAYED IN THE LOBBY IN MATCHING FRAMES?
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Is the heater clean and dust free?
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Is the heater working?
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Are the walls and paint in good order?
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Is all relevant P.O.S on display
Signage
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Is the guest information and signage up, good repair and well located in lobby and entrance area?
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No ad hoc / unauthorised signage up in the window or door?
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** IS THERE A CHECK 21 SIGN DISPLAYED AT THE FRONT ENTRANCE?
Customer Area
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Is there the correct number of chairs per table/drink stands?
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Are the floors clean Inc, all corner detail and skirting?
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Are all tables clean and in good repair?
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Are all chairs clean and in good repair?
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Are all sofas clean and in good repair?
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Are all tables free of chewing gum?
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Are drink shelves free of chewing gum?
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Is all lighting, clean and at correct levels for the time of day or night and working?
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Is the bar odour free?
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Are all ventilation vents clean, dust free? Check the temperature is appropriate?
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Are all mirrors and display glass clean and smear free?
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Are all mirrors in good repair?
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Is the paintwork/woodwork clean and polished?
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Is the paintwork/woodwork in good repair including all drink shelves and base bin covers?
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Is all P.O.S clearly visible and on display?
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** IS THERE AN UP TO DATE, CLEAN PRICE LIST ON THE BAR DISPLAYING BOTH 125ML WINE AND HALF PINT MEASURES AND PRICES?
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Are all posters up to date with current promotions
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Are the floors clean Inc, all corner detail and skirting?
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Are all menus clean and unsoiled?
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Are all floors clean and in good repair with sufficient grip?
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Is the rail in front of the bar clean and secured?
Bar Area
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** IS THE ORIGINAL PREMISES LICENCE SUMMARY ON DISPLAY & UP TO DATE?
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** IS THERE A WEIGHTS & MEASURES SIGN IN VIEW OF THE BAR
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Are condoms present on back bar spirits if fitted with a speed pourer?
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Is the bar top clean , dry and clutter free?
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Is all glass racking clean and sticky free?
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Is all bar flooring clean and sticky free? (underneath glass racking)
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Are rubber bounce mats clean and in good condition?
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Is all stainless steel racking clean including under stations?
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Are all plastic glass trays clean?
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Are all tills and PDQ machines clean and sticky free?
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Are all tills and PDQ machines in working order?
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Are the speed rails clean?
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Are the speed rails fully stocked/clinged/covered during off peak?
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Are stations correctly set up with fruit sundries and equipment?
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Are purees available and colour coded correctly?
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Are all juices available and in correct colour store n' pour
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Are all garnishes available, fresh and fully stocked?
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Are all beer fonts clean/bagged/working order?
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Are the bar caddies clean and polished? Fully stocked with correct items?
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Are all juice guns clean? Including hoses? And working?
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Are all sinks clean and taps working ?
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Is the back bar display fully stocked
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Is the back bar clutter free/clean?
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Is the back bar lighting in working order and correctly aligned?
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Are the back bar displays in line with current promotions?
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Are all coolers/freezers fully stocked?
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Do all fridges seal correctly with seals intact?
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Are all fridge windows, frames, seals and insides clean?
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Are all fridges fully lit?
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Are all freezers defrosted?
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Are all fridge/freezer working (correct temperature)?
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Are all fridge/freezer handles securely fixed?
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Is the cigarette display clean?
Glass/Poly
Is there a sufficient amount of drinking vessels/glasses
Glass wash/Utility
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Is all glassware in good repair and clean?
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Are all Polycarp vessels in good condition?
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If 100% polycarb used then is the dishwasher using the correct detergent?
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Is glass washer clean, odour free and working (check doors , jets, seals, filters and detergents)?
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Is the glass washer area clean and stain free?
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Are all walls in the glass washer area clean and stain free?
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Are all air vents in glass washer area clear from dust?
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Is there an ash bin for cigarettes?
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Is there a glass bin for broken glass?
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Is there a hazard sign available and clean?
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Are grey and blue bottle bins clean?
Cleaners Cupboard
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Is the cleaners cupboard securely locked?
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Is the cleaners cupboard adequately stocked?
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Is the cleaners cupboard orderly and tidy with no leaking /old products?
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Are all products in the original container i.e. not decanted?
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Is the relevant PPE available according to the cupboards contents?
Toilets
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Are there signs on the toilet doors? (male/female/disabled)
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Are the toilet floors dry and clutter free?
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Are the toilet sink areas clean, tidy and clutter free/ taps clean?
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Are the toilet cubicles clean and graffiti free?
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Are the toilet cubicle locks in working order?
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Are there coat hooks on the back of the toilet doors
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Do the toilets smell fresh?
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Is there a toilet check sheet in use and on display near toilet entrance?
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Are toilets in good repair?
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Are the vents clean and in good repair?
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Are the ceilings and walls in good repair?
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Are the dryers in working order?
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Are the mirrors clean and smear free?
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Is there hot running water available at all hand wash basins to an acceptable temp i.e. not scalding?
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Are taps flowing adequately and not sticking on?
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Are the toilet lights working, clean and appropriate?
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Is the level of music in the toilets appropriate to the time of day?
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Are the urinals and toilet bowls clean and free from scale?
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Do all toilets have seats and are fixed correctly?
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Do all toilets flush/Urinals?
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Are all posters on display to company specifications?
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Are all toilet roll holders clean/stocked and in working order?
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Are soap dispensers clean/stocked and in good repair?
Disabled Toilet
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Are disabled toilets clean/ready to use/alarm working?
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Are all the fittings at an appropriate and accessible height?
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Is the length of the alarm cord reachable from the floor and installed in a suitable position?
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Is the baby change unit clean/good repair/signed?
Staff
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Are all staff wearing suitable clothing
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Do they have correct equipment? Bar blade, waiters friend
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Is the duty manager dressed appropriately?
Safety
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** ARE ALL FOH FIRE EXITS UNLOCKED AND UNCHAINED DURING OPENING HOURS?
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** ARE ALL FOH FIRE EXITS CLEAR FROM OBSTRUCTION & IN FULL WORKING ORDER?
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Are all lighting levels adequate throughout the premises?
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** ARE ALL EMERGENCY LIGHTS IN WORKING ORDER AND IS THERE A TEST KEY AVAILABLE ?
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Are all speakers positioned away from the bar?
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Are all fittings adequately secured using secondary chains/safety wire
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** ARE ALL SMOKE/HEAT DETECTORS UNOBSTRUCTED & IN WORKING ORDER(VISUAL CHECK INTERMITTENT RED FLASHING LIGHT)
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Is the illuminated fire exit signage in working order?
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Are all steps and stair cases/ changes in height clearly marked and in good repair including step nosing?
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Are all high chairs in operation in good repair and visible?
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Are first aid kits available, fully stocked as per brand standards and ready to use?
Cellar and Stock Rooms
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Is there a line cleaning rota and is it being followed?
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Are all line cleaning and other cellar chemicals correctly stored?
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Is there evidence of a stock par system in place?
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Are the walls, floor, doors and drains clear, clean and free from odour
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Are the lights working?
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Are the hand wash facilities and is the hand wash area clean?(check underneath)
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Is there a hose available for cleaning?
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Is the cellar temperature correct 11-15c
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Is the cellar tidy and orderly? Are all barrels , cases, crates stacked correctly ?
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Is stock rotation evident/and all products in date (FIFO)
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Are all CO2 cylinders stored correctly? (chained or Lying down)
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Is the cellar drop clear from obstruction and clearly identified?
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Are all stock rooms secure clean and orderly?
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Is the spirit store secure, clean, orderly with no uncovered bottles?
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Is the ice machine clean and working? (check inside hopper and top)
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Is there an ice machine cleaning schedule available and in use ?
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Is the ice scoop clean and store hygienically?
Cellar Safety
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Are procedures of what to do in the event of a gas leak displayed on the cellar door ?
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Is there an eye wash station available?
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Are all cellar entrances secured and locked?
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** IS ALL RELEVANT PPE AVAILABLE IN THE CELLAR (PROTECTIVE BOOTS/WORKMEN'S GLOVES/GOGGLES, RUBBER GAUNTLETS, SPLASH PROOF APRON)
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Are all door base(s)/drop base(s) adequately sealed to prevent pest entry?
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Are all low beams /ceilings clearly marked and padded where necessary?
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Are all beer cases stacked safely and not above head height?
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First Aid Kit stocked and ready to use?
Safety
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Are all floors clean and in good repair with sufficient grip?
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Are all BOH fire exits unlocked and unchained during opening hours?
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Are all BOH fire exits clear from obstruction and in working order?
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Are all external refuse bin lids kept closed at all times?
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Are lighting levels adequate throughout BOH
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Are all emergency lights in working order throughout BOH
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Are all cleaning chemicals available stored in the correct containers (i.e. not decanted)
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Are all smoke and heat detectors unobstructed and in working order(visual check)
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Is the illuminated fire exit signage in working order BOH
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Are all high risk areas (e.g. boiler rooms and electrical cupboards) clean, tidy
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Are all steps and stairs cases/changes in height clearly marked and in good repair including step nosing
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Are all areas clean/tidy and free from trip hazards and unsafe conditions?
Administration
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Are line counts carried out and recorded?
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Is daily administration complete and up to date?
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Is there a completed labour forecast? At least one full week forecast?
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Is there a 7 day clip board on display and in use?
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Are liquor invoices filed correctly?
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Is there an adapted shift planner management sheet in use. Filed and up to date?
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Are full company audits being carried out , at least one per week?
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Is there a system in place for comp drinks?
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Is there a system in place for waste drinks
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Is there a system in place for staff drinks?
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Is the accident book available for inspection with completed sheets stored securely and separately from the book?
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Check the specific SSL policy is available, up to date and in active use?
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Is there a lost property system in place?
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Are items of lost property regularly being taken to the police station ?
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Is ID confiscation system in place , if so , check paper work?
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Is there a drugs box/weapons box in operation (check entry records)
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Check grab box contents (crime scene tape, witness sheets, pens, tape measure, torch and gloves)
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Have a managers signed and read the cash handling policy?
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Are toilet/floor check sheets in use and available for inspection? (check the last 4 weeks)
CCTV
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** CCTV IN GOOD WORKING ORDER, RECORDING 31 DAYS OF FOOTAGE AND IS THE DATE AND TIME CORRECT?
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Is there a clear view of the entrance to the office/back of house areas on the CCTV system?
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Is the manager on duty aware of how to use the CCTV system? (including copying to disk)
Cleanliness
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Is the managers office clean, tidy and look orderly?
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Are all the vents, extractors clean and dust free?
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Are the lights clean and working?
Licensing
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** IS THE MANAGER ON DUTY AWARE OF THE 4/5 LICENSING OBJECTIVES?
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Have all managers and staff got written permission to sell alcohol by the DPS?
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Is the current DPS named on the licence?
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** ARE ALL CONDITIONS ON THE PREMISES LICENCE BEING MET?(INCLUDING CCTV)
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Latest pub watch/licence office notes recorded and available?
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Any outstanding EHO visits issues been resolved if any?
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Is there an up to date price list on the bar displaying both 125ml wine and half pint measures and prices?
Safety
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** IS THE H&S DUE DILIGENCE (WHITE FILE) COMPLETE AND UP TO DATE (6 MONTH FIRE DRILL COMPLETE)
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** IS THERE A CURRENT H&S AND FOOD SAFETY POLICY AVAILABLE FOR INSPECTION?
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Are chemical safety data sheets filed and available for inspection?
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** ARE ALL RISK ASSESSMENTS UP TO DATE, HAVE ALL ASSESSMENTS BEEN REVIEWED FOLLOWING ANY ACCIDENTS/ANNUALLY?
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** IS THERE AN UP TO DATE FIRE RISK ASSESSMENT AVAILABLE AND STORED IN THE SAFE?
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Are managers aware of what to do in the event of a bomb threat?
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Is there a fire alarm test key available for inspection?
Security
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Is the office door kept locked at all times?
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Is the office door fitted with a standard Yale and mortice lock?
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Are safe keys stored in a locked safe box bolted to a secure surface?
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Is the cash handling policy signed and up to date?
Door Team
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Are there copies of all security team members SAI licence available for inspection, and have they been verified by site on line ?
Staff Notice Board
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Stories about bar and company hospitality?
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Are the current incentives on display in staff room/notice board?
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Is there a list of first aiders on the staff notice board?
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Is there a new HSWA poster complete and up to date/
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Is there an employers liability certificate on display on the staff notice board?
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Are the age verification and intoxication posters on display?
Training
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Check 3 staff files : contract
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Check 3 staff files 1to 1 form
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Check 3 staff files , Health and Safety Training record?
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Check 3 staff files Health screening questionnaire?
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Check 3 staff files, is there a completed glass policy
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Check 3 staff files, Staff authorisation from current DPS- signed?
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Are the GM, Dep, Ass, KM, TAM first aid trained?
Staff Q
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Are team members aware of the types of ID we accept?
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Is a member of staff aware of how to spot the signs of intoxication?
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Are team members aware of official test purchase operations and what the penalties are for failure of a test purchase for them and the company?