Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Liebrary Bar 5108 S Marion Rd Sioux Falls SD 57108
  • Date / Time

  • Manager on Duty

  • Specials / events

  • Occupancy Percent (approximate)

Store assessment - initial impression (exterior)

  • Exterior Lighting / Signs in working order

  • Exterior in good condition.

  • Door staff welcoming, working efficiently.

  • Outside parking lot, sidewalks, entryway clean.

  • Smoking areas clean

  • Patio clean and secured

  • Patio Bar open / customers being served.

  • Proper heating / fans<br>

Casino

  • Areas cleaned, welcoming.

  • Snacks stocked, area clean.

  • Casino attendant attentive to customers needs. Know check cashing policy.

  • Approximate # video lottery players.

Bar areas

  • Staffing sufficient, time being used productively.

  • Bartenders

  • Bar backs

  • Wait staff

  • Employees in proper attire, proper hygiene.

  • Customer satisfaction, staff working efficiently<br>

  • Average customer wait time for drink, at bar.

  • Any customer service notes, customer comments or complaints.

  • Garbages emptied

  • Ice stocked

  • Straws, napkins, condiments stocked.

  • Beer stocked

  • Dishes caught up, sinks sufficient.

  • Bar cleaned and wiped down

Bar / Restaurant Floor

  • Tables being cleaned in timely matter.

  • Drinks full, customers needs being meet.

Kitchen

  • Average food wait times (in minutes)

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