Manager on Duty
Specials / events
Exterior Lighting / Signs in working order
Exterior in good condition.
Door staff welcoming, working efficiently.
Outside parking lot, sidewalks, entryway clean.
Smoking areas clean
Patio clean and secured
Patio Bar open / customers being served.
Proper heating / fans
Areas cleaned, welcoming.
Snacks stocked, area clean.
Casino attendant attentive to customers needs. Know check cashing policy.
Staffing sufficient, time being used productively.
Employees in proper attire, proper hygiene.
Customer satisfaction, staff working efficiently
Any customer service notes, customer comments or complaints.
Straws, napkins, condiments stocked.
Dishes caught up, sinks sufficient.
Bar cleaned and wiped down
Tables being cleaned in timely matter.
Drinks full, customers needs being meet.