LIQUOR RUNNERS INTERNAL AUDIT

• Site conducted

  Select

• Site Name and date

• Site

• Location
  Address

• Audited by:

• Signature

  Sign

• 

• 

1.1 HR

• 1.1.2 Contracts – are there signed contracts for each employees (no details necessary)

  0

  1

  3

  N/A

• 1.1.3 Personal Information Forms – updated contact details

  0

  1

  3

  N/A

• 1.1.4 Terminated employee updates (Luzelle /Sharon must be informed immediately accompanied by the relevant documentation)

  0

  1

  3

  N/A

• 1.1.5 New employee updates (Luzelle /Sharon must be informed immediately accompanied by the relevant documentation)

  0

  1

  3

  N/A

• 1.1.6 Leave administration – are all the approved leave applications submitted? On IQTech and Vip

  0

  1

  3

  N/A

• 1.1.7 Do the employees receive their payslips every month?

  0

  1

  3

  N/A

• 1.1.8 No Manual Clocking on the System without Valid reason(Clocking system down)

  0

  1

  3

  N/A

• 1.1.9 Roles and responsibilities: Are the job duties and roles & responsibilities are clearly identified and understood by each employee?

  0

  1

  3

  N/A

• 1.1.10 Temporary Workforce Resources Database: Is there an updated database of temporary workforce resources?

  0

  1

  3

  N/A

• 1.1.11 Induction: Are all employees receiving complete and effective inductions into the company and functional area?

  0

  1

  3

  N/A

• 1.1.12 Does the facility follow a vacation schedule for all employees? Do employees know about their vacation programing?

  0

  1

  3

  N/A

1.2 Comments

• undefined

2.1 IT

• 2.1.1 Check that Avast Business is Running on the Computer.

  0

  1

  3

  N/A

• 2.1.2 Make Sure teamviewer is open and running. (REMOTE)

  0

  1

  3

  N/A

• 2.1.3 Check that Depot asset register has been completed and up to date.

  0

  1

  3

  N/A

• 2.1.4 Is all electronic equipment still in good working order?

  0

  1

  3

  N/A

2.2 Comments

• undefined

3.1 Load Sheets

• 3.1.1 All invoices on Load Sheet was actual deliveries / All Load Sheets Signed off and Came Back the same, no corrections with a pen.

  0

  1

  3

  N/A

• 3.1.2 A Copy of Load Sheet that was checked and signed previous day.

  0

  1

  3

  N/A

• 3.1.3 A Copy of Load Sheet where driver received it and signed for it.

  0

  1

  3

  N/A

• 3.1.4 Check DCC and Fidelity Software (Cams, Coms) Updated Reports for Faults (REMOTE)

  0

  1

  3

  N/A

3.2 Hand Over Sheets

• 3.2.1 Make sure there are handovers from debrief to admin for Clean POD’s, Credits, Clean Bank POD’s and Credit Bank POD’s.

  0

  1

  3

  N/A

• 3.2.2 Make sure Admin has pulled a Import report daily and all invoices and information has been Checked and confirmed as correct

  0

  1

  3

  N/A

3.3 Debrief Packs

• 3.3.1 Load Sheet

  0

  1

  3

  N/A

• 3.3.2 Picking Slips

  0

  1

  3

  N/A

• 3.3.3 Checking Sheets

  0

  1

  3

  N/A

• 3.3.4 DCA

  0

  1

  3

  N/A

• 3.3.5 Driver check sheet (Duplicate return book)

  0

  1

  3

  N/A

• 3.3.6 Pallet Control Sheet (Cover Page)

  0

  1

  3

  N/A

• 3.3.7 Signed Variance Report (Scanning)

  0

  1

  3

  N/A

3.4 Drivers /Owner Driver

• 3.4.1 Check Owner Driver Contact up to date and on Libra

  0

  1

  3

  N/A

• 3.4.2 Check Truck Rental Contract up to date and on Libra

  0

  1

  3

  N/A

• 3.4.3 Check Driver Lic and PDP Valid and on Libra VS file

  0

  1

  3

  N/A

• 3.4.4 Check Libra trips vs Original driver Signature on Manifest and Vehicle Inspection

  0

  1

  3

  N/A

• 3.4.5 Adhoc Trip Control(Chep vs Ref , Service Invoice etc)

  0

  1

  3

  N/A

• 3.4.6 Check VA details for Owner driver(UIF) (REMOTE)

  0

  1

  3

  N/A

3.5 General

• 3.5.1 PETTY CASH

  0

  1

  3

  N/A

• 3.5.2 CHEP Pallets-Check the CHEP Pallet file to make sure that the depot managers capture their pallets back once received from the Principles.

  0

  1

  3

  N/A

• 3.5.3 Are you using the Libra Action log for all aspects of your operation.

  0

  1

  3

  N/A

3.6 Comments

• undefined

4.1 Daily Counts

• 4.1.1 KWV – mini count on 10 lines need to include 3,5,10,12,15 and 20yr brandy

  Done

  Not Done

  N/A

• 4.1.2 Pernod – mini count on 10 lines , 1 SKU should always be Jameson

  Done

  Not Done

  N/A

• 4.1.3 Campari – mini count on 10 lines

  Done

  Not Done

  N/A

• 4.1.4 Halewood – mini count on 10 lines

  Done

  Not Done

  N/A

• 4.1.5 DGB – mini count on 10 lines

  Done

  Not Done

  N/A

4.2 Stock Control

• 4.2.1 Is daily mini counts done on all principles, ( SKU's to be confirmed by Jorrie)

  0

  1

  3

  N/A

• 4.2.2 Ensure depot manager and inventory manager signed off on all final stock take variances.

  0

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  N/A

• 4.2.3 Spot check on regrade stock on hand totals and correctly stored

  0

  1

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  N/A

• 4.2.4 The Pre stock take checklist

  0

  1

  3

  N/A

• 4.2.5 Ensure credit note listings is signed off for put aways by debrief and inventory staff and filed.

  0

  1

  3

  N/A

• 4.2.6 Full pallet configurations – Absolutely has to be standard between all depots as the scanners are setup accordingly. (please do random checks especially on Malibu, TGL , Cask mates and Olmeca.)

  0

  1

  3

  N/A

4.3 Reports

• 4.3.1 Compare outstanding lists JDE and SAP vs Libra (KWV, Pernod)

  0

  1

  3

  N/A

• 4.3.2 Driver Charge report (Invoiced to driver)

  0

  1

  3

  N/A

• 4.3.3 Calling bay

  0

  1

  3

  N/A

• 4.3.4 Receiving Blind check /Check Paperwork

  0

  1

  3

  N/A

• 4.3.5 Check warehouse related credits

  0

  1

  3

  N/A

• 4.3.6 Check all GRV's physical documents loaded onto Libra

  0

  1

  3

  N/A

4.4 Comments

• undefined

5.1 Beer Division

• 5.1.1 Full wall to wall Heineken and  B2C count

  Done

  Not Done

  N/A

• 5.1.2 Route Settlement

  0

  1

  3

  N/A

• 5.1.3 Batch Management

  0

  1

  3

  N/A

• 5.1.4 Service Request Closure

  0

  1

  3

  N/A

• 5.1.5 Pick Accuracy

  0

  1

  3

  N/A

• 5.1.6 Stock Count Accuracy @ Batch Level

  0

  1

  3

  N/A

• 5.1.7 Stock Count Variances

  0

  1

  3

  N/A

• 5.1.8 RDs

  0

  1

  3

  N/A

• 5.1.9 Validate Request for Credits to DCA etc.

  0

  1

  3

  N/A

• 5.1.10 Evidence that the depot manager receives and reviews stock variances as a % of COCs daily

  0

  1

  3

  N/A

• 5.1.11 Evidence that the depot manager receives and reviews stock count accuracy at batch level report daily

  0

  1

  3

  N/A

• 5.1.12 Evidence that the depot manager is reviewing and signing off daily and MTD stock variances at list prices

  0

  1

  3

  N/A

• 5.1.13 Check w/house related credits

  0

  1

  3

  N/A

• 5.1.14 Check for variance report on scanning (Printed,filed and part of shipment packs)

  0

  1

  3

  N/A

• 5.1.15 Decanting area (Documented-register for decanting ,Done Regularly, Clean, SOP, PPE-flow bin management)

  0

  1

  3

  N/A

• 5.1.16 Driver Charge report (NCR)

  0

  1

  3

  N/A

• 5.1.17 Receiving Blind check /Check Paperwork

  0

  1

  3

  N/A

• 5.1.18 Check Debrief Process (DCA VS DRIVER SLIP)

  0

  1

  3

  N/A

5.2 Comments

• undefined

6.1 S O R T (SEIRI) sort useful from unnecessary

• 6.1.1 Have all the unnecessary items (Tools,machines,boxes, etc.) been removed from each area? Stored in dedicated area

  0

  1

  3

  N/A

• 6.1.2 Are tools and equipment located in the most convenient location?

  0

  1

  3

  N/A

• 6.1.3 Do Cupboards, storage cabinets and shelves only contain essential items? No items on top of cupboards

  0

  1

  3

  N/A

• 6.1.4 Is the quarantine -Quality stock area properly managed? (Fully up to date and cleaned)(See Register)(Isolated Stock)

  0

  1

  3

  N/A

6.2 SET ORDER (SEITON) straighten, set in order

• 6.2.1 Are Fire equipment emergency exits and warning signs (Forklift) marked and visible in isles and walkways?

  0

  1

  3

  N/A

• 6.2.2 Are sufficient bins provided and regulary emptied, no overflowing bins?

  0

  1

  3

  N/A

• 6.2.3 Are Walkways and work areas clearly defined, marked and unobstructed? Demarcation done to LRSA standard

  0

  1

  3

  N/A

• 6.2.4 Are personal belongings stored in lockers provided?

  0

  1

  3

  N/A

• 6.2.5 Have all demarcated areas been marked and signs in place.

  0

  1

  3

  N/A

• 6.2.6 Is floor demarcation done, Storage areas, fire equipment, Dustbins, binlines.

  0

  1

  3

  N/A

6.3 S H I NE (SEISO) sanitize, sweep and shine

• 6.3.1 Floors - are they kept clean and tidy and in good state of repair?

  0

  1

  3

  N/A

• 6.3.2 Machines and tools - Are they free from dirt, visible leaks and spillages ?

  0

  1

  3

  N/A

• 6.3.3 Bins -Are they properly maintained standing dedicated area and emptied regularly?

  0

  1

  3

  N/A

6.4 S T A N D A R D I Z E (SEIKETSU) routine preventive maintenance

• 6.4.1 Is the 5S poster visually displayed in areas where employees can see it?

  0

  1

  3

  N/A

• 6.4.2 Are the 5S standards clear and communicated - test knowledge of employees on 5S?

  0

  1

  3

  N/A

• 6.4.3 Are all shopfloor staff trained and do the understand the 5S principles.

  0

  1

  3

  N/A

• 6.4.4 HAs the training on the 5S principles been done as per the training Matrix?

  0

  1

  3

  N/A

6.5 S U S T A I N (SHITSUKE) routine defined

• 6.5.1 Do you have a weekly walk about which will include the Depot Manager and the warehouse manager?

  0

  1

  3

  N/A

• 6.5.2 Is there a record of issues identified during the week regardig the warehouse 5S?

  0

  1

  3

  N/A

• 6.5.3 Is there an action plan on the issues and is it managed to close out issues found?

  0

  1

  3

  N/A

6.6 Comments

• undefined

7.1 S O R T (SEIRI) sort useful from unnecessary

• 7.1.1 Office clear of excess items on desks and top of cupboards, papers, supplies

  0

  1

  3

  N/A

• 7.1.2 Office clear of excess personal items

  0

  1

  3

  N/A

• 7.1.3 Office clear of outdated, obsolete, unused materials (Broken chairs,empty boxes etc)

  0

  1

  3

  N/A

• 7.1.4 Record Storage Area-Achive identifed and used. Neat storage free of dust. Archive standard adhered to

  0

  1

  3

  N/A

• 7.1.5 Free of loose wiring or overloading of plugs

  0

  1

  3

  N/A

7.2 SET ORDER (SEITON) Straighten, Set in order

• 7.2.1 Desk and cabinets are free of accumulations of paper and other objects

  0

  1

  3

  N/A

• 7.2.2 All tools and equipment are stored in a fixed place

  0

  1

  3

  N/A

• 7.2.3 Tools and equipment are well organized for ease of take and return

  0

  1

  3

  N/A

• 7.2.4 Labeling of cabinets, shelves and files allows immediate identification.

  0

  1

  3

  N/A

• 7.2.5 Displays are tidy, free of clutter, labelled and up-to-date

  0

  1

  3

  N/A

• 7.2.6 Safety equipment easily accessible and in good condition.

  0

  1

  3

  N/A

7.3 S H I NE (SEISO) sanitize, sweep and shine

• 7.3.1 Floors clean and in good condition, free of hazards

  0

  1

  3

  N/A

• 7.3.2 Walls, ceilings, dividers clean and in good condition

  0

  1

  3

  N/A

• 7.3.3 Racks, shelving, cabinets clean and in good condition

  0

  1

  3

  N/A

• 7.3.4 Equipment, supplies, tools clean and in good condition

  0

  1

  3

  N/A

• 7.3.5 Desks, tables, chairs clean and in good condition

  0

  1

  3

  N/A

• 7.3.6 Lighting is sufficient for work area and suitable for work station

  0

  1

  3

  N/A

• 7.3.7 Sufficient air flow

  0

  1

  3

  N/A

• 7.3.8 Sufficient trash bins - Segregation of waste - no overflowing bins.

  0

  1

  3

  N/A

• 7.3.9 Cleaning materials available for cleaners - stored away from foodstuffs

  0

  1

  3

  N/A

7.4 S T A N D A R D I Z E (SEIKETSU) routine preventive maintenance

• 7.4.1 Is the Clear Desk Policy Displayed

  0

  1

  3

  N/A

• 7.4.2 Is the Clear Desk Policy ubderstood by sampled employees

  0

  1

  3

  N/A

7.5 S U S T A I N (SHITSUKE) routine defined

• 7.5.1 Do you have a weekly office team meeting to discuss issues

  0

  1

  3

  N/A

• 7.5.2 Do you record track and trace of the issues noted and manage them to be closed out intime.

  0

  1

  3

  N/A

7.6 Comments

• undefined

8.1 S O R T (SEIRI) sort useful from unnecessary

• 8.1.1 Materials-Is there any unnecesary material in the truck cab or box? Check cab, storage area, box, windows, etc.

  0

  1

  3

  N/A

• 8.1.2 Information-Does the truck have all required documentation with emergency numbers and other important information?

  0

  1

  3

  N/A

• 8.1.3 Personal items-Are there any unnecesary personal items into the cab?

  0

  1

  3

  N/A

• 8.1.4 Are critical repairs rectified before truck is despatched

  0

  1

  3

  N/A

• 8.1.5 Check that current license discs fitted and do correspond with license plate number

  0

  1

  3

  N/A

• 8.1.6 Chock Blocks/Cones in Place

  0

  1

  3

  N/A

• 8.1.7 Are cameras and communication systems checked before trucks are despatched

  0

  1

  3

  N/A

8.2 SET ORDER (SEITON) straighten, set in order

• 8.2.1 Trash-Does the truck have any wastebasket or wastebag in the cab?

  0

  1

  3

  N/A

• 8.2.2 Is there any element which represents an unsafe condition? (Loose items that may become a missile under braking)

  0

  1

  3

  N/A

• 8.2.3 Is there any cleaning kit available in the cab or at the depot for all trucks?

  0

  1

  3

  N/A

8.3 S H I NE (SEISO) sanitize, sweep and shine

• 8.3.1 Is the truck in good clean condition? Checkpoints: cab, steps, windows, seats, canvas, box, etc

  0

  1

  3

  N/A

• 8.3.2 Are all storage locations clean and available to use? (glove box, storage areas in the cab, etc)

  0

  1

  3

  N/A

• 8.3.3 Checkpoints: dirt, obsolete documents, etc.

  0

  1

  3

  N/A

• 8.3.4 Is there any daily checklist when the truck leaves the DC, in order to ensure 5S standards?

  0

  1

  3

  N/A

• 8.3.5 Is there any daily checklist for forklifts?

  0

  1

  3

  N/A

• 8.3.6 Is the truck in good maintenance condition? Is Maintenance up to date?

  0

  1

  3

  N/A

• 8.3.7 Is there a register per truck and forklift that track and trace the issues identifed during the checklists?

  0

  1

  3

  N/A

• 8.3.8 Are the maintenance issues solved as soon as possible to ensure safe working? <br> 0 = No treatment <br> 1 = Treatment on going <br> 3 = Treatment complete

  0

  1

  3

  N/A

8.4 S T A N D A R D I Z E (SEIKETSU) routine preventive maintenance

• 8.4.1 Is there a 5S standard in place and does the driver know about it?

  0

  1

  3

  N/A

• 8.4.2 Is there any SOP/OPL for 5S execution in trucks? Do the drivers have it?

  0

  1

  3

  N/A

• 8.4.3 Is information to carry out daily work routine, clear and in use?

  0

  1

  3

  N/A

• 8.4.4 Are improvement ideas generated and regularly actioned?

  0

  1

  3

  N/A

• 8.4.5 Are the 5S standards clear and communicated and up to date?

  0

  1

  3

  N/A

• 8.4.6 Is there a list or inventory of items that must be stored in the cab? (cones, chock blocks, triangle, jack, jack spanner)

  0

  1

  3

  N/A

• 8.4.7 Check Load Sheets vs. Pallet Control Sheet @ gate.

  0

  1

  3

  N/A

• 8.4.8 All equipment serviced within required specifications:  “if serviced within specifications score 1 ; if serviced outside of specifications score zero”

  0

  1

  3

  N/A

• 8.4.9 Vehicle licensing renewals:  “if renewed  within same month it expired score 1 ;if renewed within extra 21 days allowed score 0; if expired passed 21 days score 0”

  0

  1

  3

  N/A

• 8.4.10 ODO/HOUR meter readings: “if updated accurately and on time and comments  inserted score 1; if 1 x  non-compliance score zero”

  0

  1

  3

  N/A

• 8.4.11 All drivers licenses: “up to date

  0

  1

  3

  N/A

• 8.4.12 All drivers PRDP: “up to date

  0

  1

  3

  N/A

8.5 S U S T A I N (SHITSUKE) routine defined

• 8.5.1 Do drivers have a driver toolbox talk once a week (at least). Is this recorded on a toolbox talk attendance sheet?

  0

  1

  3

  N/A

• 8.5.2 Is there an action plan to address point 01?

  0

  1

  3

  N/A

8.6 Comments

• undefined

9.1 Hazard and Risk

• 9.1.1 Has a complete task base risk assessment been conducted and reviewed for all activities in the operation?

  0

  1

  3

  N/A

• 9.1.2 Has the facility completed a route risk assessment and has it been reviewed in the last 12 months?

  0

  1

  3

  N/A

• 9.1.3 Has a motorised risk assessment been completed which covers all motorised and mechanical vehicles at the operations?

  0

  1

  3

  N/A

• 9.1.4 Has a fire risk assessment been conducted to highlight high risk areas of possible fire ignition?

  0

  1

  3

  N/A

• 9.1.5 Has the risks/hazards been communicated to all staff and contractors for their respective areas?

  0

  1

  3

  N/A

• 9.1.6 Has a PPE risk assessment been completed and to cover all activities at the operation?

  0

  1

  3

  N/A

9.2 Safety Induction

• 9.2.1 Employee Induction procedure Followed and is induction 100% trained? (See employee induction register-is induction recorded)

  0

  1

  3

  N/A

• 9.2.2 Visitor induction process followed and is induction 100% trained? (Video in place, Induction Registered and dates managed for expiry, Visitor cards available)

  0

  1

  3

  N/A

• 9.2.3 Is the safety induction records tracked on the training matrix and is it 100%?

  0

  1

  3

  N/A

• 9.2.4 Is a yearly training plan in place? Is there adherence to the plan?

  0

  1

  3

  N/A

• 9.2.5 Employees know what the following means: Take Care Program, Life Saving Rules Heineken, Mission & Vision Pillar?

  0

  1

  3

  N/A

9.3 Workplace Transport & Lifting Equipment

• 9.3.1 Are Forklifts in good condition, clean and without damage ?

  0

  1

  3

  N/A

• 9.3.2 Has a risk assessment been completed for all forklift activities e.g. loading/offloading

  0

  1

  3

  N/A

• 9.3.3 Has a DC traffic flow been developed ? Is there driver adherence to DC traffic flow?

  0

  1

  3

  N/A

• 9.3.4 Do forklift divers have a sperate weekly meeting to discuss forklift driver related issues and pre-checks and review the track and trace log of issues recorded.

  0

  1

  3

  N/A

• 9.3.5 Are updated load test certificates available for each forklift ?

  0

  1

  3

  N/A

• 9.3.6 Is the forklift blue light in place and operations and 5m distance from forklift?

  0

  1

  3

  N/A

• 9.3.7 Is the forklift Red Light in place and is it 1.5m from the sides of the forklift?

  0

  1

  3

  N/A

• 9.3.8 Are the required staff/contractors trained on the safe use manual pallet jacks?

  0

  1

  3

  N/A

• 9.3.9Are manual pallets jacks inspected before use and registers in place and filed?

  0

  1

  3

  N/A

• 9.3.10 Are Forklift inspections completed daily for all shifts? See File

  0

  1

  3

  N/A

• 9.3.11 Are all forklift drivers trained in the daily forklift inspection procedure?

  0

  1

  3

  N/A

• 9.3.12 Forklift inspections signed off daily by Supervisor or Depot Manager and issues noted? (See register for issues reported)

  0

  1

  3

  N/A

• 9.3.13 Forklift maintenance and history records held per forklift? (File per forklift)

  0

  1

  3

  N/A

• 9.3.14 Inspections checklist template is maintained, weekly, yearly inspections archived per standard?

  0

  1

  3

  N/A

• 9.3.15 Batteries in good condition?

  0

  1

  3

  N/A

• 9.3.16 Battery bay in good condition?

  0

  1

  3

  N/A

• 9.3.17 Battery area air supply sufficient - fresh air flow?

  0

  1

  3

  N/A

• 9.3.18 Battery Water levels are sufficient?

  0

  1

  3

  N/A

• 9.3.19 Battery Charging % well managed and recorded on a register?

  0

  1

  3

  N/A

• 9.3.20 Eye wash in place and in stock?

  0

  1

  3

  N/A

• 9.3.21 Are forklift drivers trained on the battery changing SOP ?

  0

  1

  3

  N/A

• 9.3.22 Forklift driver wearing safety belt?

  0

  1

  3

  N/A

• 9.3.23 Forklift Driver wearing his licence in his visi-vest?

  0

  1

  3

  N/A

• 9.3.24 Is a forklift inventory in place with forklift numbers, load test/service expiry dates ?

  0

  1

  3

  N/A

• 9.3.25 Forklift Driver following safe work practices? See Poster

  0

  1

  3

  N/A

9.4 PPE And Uniform

• 9.4.1 Are Employees wearing the correct PPE and uniforms? Uniforms clean and in good state?

  0

  1

  3

  N/A

• 9.4.2 Has PPE signage been placed in all areas to show what type of PPE is required per areas ?

  0

  1

  3

  N/A

• 9.4.3 Has a list of PPE requirements been outlined in all SOP's ?

  0

  1

  3

  N/A

• 9.4.4 Are Drivers and assistants wearing the correct PPE and uniform and in good state?

  0

  1

  3

  N/A

• 9.4.5 Is the PPE Issue form used for issuing of PPE to employees.

  0

  1

  3

  N/A

• 9.4.6 Is there a Program in place to replace and issue PPE and are all staff trained on this process ?

  0

  1

  3

  N/A

• 9.4.7 Order process and turn around time effective? Re order system? Track and trace as proof

  0

  1

  3

  N/A

9.5 Health & Hygiene

• 9.5.1 Facilities - do all toilets have the following-hand towels, soap toilet paper

  0

  1

  3

  N/A

• 9.5.2 Do all staff have lockers and facilities to lock up their personal belongings?

  0

  1

  3

  N/A

• 9.5.3 Are all lights working-in the bathrooms, warehouse and offices?

  0

  1

  3

  N/A

• 9.5.4 Has a COVID 19 risk assessment been conducted?

  0

  1

  3

  N/A

• 9.5.5 Are all employees wearing masks for COVID 19?

  0

  1

  3

  N/A

• 9.5.6 Are employees following COVID 19 cleaning and sanitation?

  0

  1

  3

  N/A

• 9.5.7 Are employees following social distancing COVID 19 protocols?

  0

  1

  3

  N/A

• 9.5.8 Have all employees, contractors been training on the COVID 19 protocols?

  0

  1

  3

  N/A

• 9.5.9 Are COVID 19 isolation areas been identified and maintained?

  Yes

  No

  N/A

• 9.5.10 Are COVID 19 signage placed in all areas of the facility?

  0

  1

  3

  N/A

• 9.5.11 Are COVID 19 checks being conducted at security for all staff, contractors and visitors and records kept?

  0

  1

  3

  N/A

• 9.5.12 Are all the toilets in a working condition?

  0

  1

  3

  N/A

9.6 Incident Reporting

• 9.6.1 Are all SHE OB reported as per procedure? e.g. serious incidents reported within 24hrs. (Email proof required)3

  0

  1

  3

  N/A

• 9.6.2 Are employees trained on the reporting procedure?

  0

  1

  3

  N/A

• 9.6.3 Are 90% of all incidents reported closed? (investigation & action items)

  0

  1

  3

  N/A

• 9.6.4 Are incidents investigated with 5Why and corrective actions in place and actions taken with proof?

  0

  1

  3

  N/A

• 9.6.5 Are all SHE OB reported inline with daily, weekly and monthly KPI requirements?

  0

  1

  3

  N/A

9.7 CONTRACTOR MANAGEMENT

• 9.7.1 Have all contractors completed safety induction 100%? Is there a excel track sheet in place?

  0

  1

  3

  N/A

• 9.7.2 Have all contractors a updated safety file in place inline with safety file requirements?

  0

  1

  3

  N/A

• 9.7.3 Have the contractor signed a 37.2 agreement?

  0

  1

  3

  N/A

• 9.7.4 Have the contractor has a safety plan, method statement & risk assessment for scope of work in place?

  0

  1

  3

  N/A

9.8 EMERGENCY PREPAREDNESS

• 9.8.1 Are facility emergency exits identified, marked appropriately and not blocked or locked?

  0

  1

  3

  N/A

• 9.8.2 Is the Fire Floor Evacuation Plan Up to date and posted in all areas of the facility with 'you are here' stickers?

  0

  1

  3

  N/A

• 9.8.3 Is there a Emergency Management Plan in place and updated?

  Yes

  No

  N/A

• 9.8.4 Has emergency numbers posted in all areas of the facility at first aid boxes?

  0

  1

  3

  N/A

• 9.8.5 Has first aiders, fire fighters, safety reps and evacuation marshal pictures and contact numbers been posted in all areas of the facility near the first aid box?

  0

  1

  3

  N/A

• 9.8.6 Fire Equipment (Inspected monthly-sticker, numbered, cleaned and unobstructed and register on site)?

  0

  1

  3

  N/A

• 9.8.7 Fire Drills and Crisis guide items conducted as required and proof available? (Filed and is recorded on OB card and Roll Register signed by everyone) Minutes of crisis guide items discussed e.g. rack collapse, shortage of forklifts or trucks, strikes, hijacking

  0

  1

  3

  N/A

• 9.8.8 Is there an updated employee list physically and readily available in case of an emergency evacuation?

  0

  1

  3

  N/A

• 9.8.9 Are all first aiders appointed in writing? Are updated certificates attached to appointment letters?

  0

  1

  3

  N/A

• 9.8.10 Are all fire fighters, fire marshals and emergency co-ordinator appointed in writing?

  0

  1

  3

  N/A

• 9.8.11 Are first aid boxes mounted, clearly visible, locked and with the appropriate signage in the required work areas

  0

  1

  3

  N/A

• 9.8.12 Are First Aid Boxes inspected monthly

  Yes

  No

  N/A

• 9.8.13 Are medical solutions still within their expiry date, are medical supplies adequate and undamaged.

  Yes

  No

  N/A

9.9 LEGAL APPOINTMENTS

• 9.9.1 Is the 16.2 legal appointment in place, updated and signed?

  Yes

  No

  N/A

• 9.9.2 Has all FLT operators been appointed in writing?

  0

  1

  3

  N/A

• 9.9.3 Has all safety representatives been appointed in writing?

  0

  1

  3

  N/A

• 9.9.4 Has all safety committee members been appointed in writing?

  0

  1

  3

  N/A

• 9.9.5 Has the safety committee chairperson been appointed in writing?

  Yes

  No

  N/A

• 9.9.6 Has the Co-opted safety committee member been appointed in writing?

  Yes

  No

  N/A

• 9.9.7 Has all first aiders been appointed in writing?

  0

  1

  3

  N/A

• 9.9.8 Has all fire fighters been appointed in writing?

  0

  1

  3

  N/A

• 9.9.9 Has the emergency co-ordinator been appointed in writing?

  Yes

  No

  N/A

• 9.9.10 Has all evacuation marshals been appointed in writing for all areas of the operations?

  0

  1

  3

  N/A

• 9.9.11 Has the stacking inspector been appointed in writing?

  0

  1

  3

  N/A

• 9.9.12 Has all supervisors been appointed as Section 8(2)(i)?

  0

  1

  3

  N/A

• 9.9.13 Has a Covid 19 Compliance officer been appointed

  Yes

  No

  N/A

9.10 COMMUNICATION & TRAINING

• 9.10.1 Policies up to date and displayed in all areas of the facility? QHSE policy, Security policy, Liquor Licences, Use of Mobile device policy.

  0

  1

  3

  N/A

• 9.10.2 All staff and contractors are trained on the company SHEQ Policy, Use of Mobile Device Policy and IT Policy? Are training registers in place and filed accordingly?

  0

  1

  3

  N/A

• 9.10.3 Is the training matrix 100% updated for each training intervention?

  0

  1

  3

  N/A

• 9.10.4 Are all safety alerts communicated to all staff/contractors with training registers and filed accordingly?

  0

  1

  3

  N/A

• 9.10.5 Are weekly safety awareness talks communicated to all staff and contractors with registers and filed accordingly?

  0

  1

  3

  N/A

• 9.10.6 Have all FLT operators updated drivers licence and is this being tracked on the training matrix?

  0

  1

  3

  N/A

• 9.10.7 Have safety representatives have updated training certificate and is this tracked on the training matrix?

  0

  1

  3

  N/A

• 9.10.8 Have fire fighters have updated training certificate and is this tracked on the training matrix?

  0

  1

  3

  N/A

• 9.10.9 Have first aiders updated training certificates and is this tracked on the training matrix?

  0

  1

  3

  N/A

• 9.10.10 Has fire emergency evacuations been completed 4 times a year is this being tracked on the training matrix?

  0

  1

  3

  N/A

• 9.10.11 Has the stacking inspector been trained and certificate updated and tracked on the training matrix?

  0

  1

  3

  N/A

• 9.10.12 Is there safety monthly meetings in place with attendance registers?

  0

  1

  3

  N/A

• 9.10.13 Has legal liability training been completed for all 16.2 appointees?

  0

  1

  3

  N/A

• 9.10.14 Is the Safety communication board fully updated with the relevant safety stats, safety alerts, KPI's, 5 Why's and company latest information?

  0

  1

  3

  N/A

• 9.10.15 Are all staff aware of the safety KPI's and is this posted and communicated?

  0

  1

  3

  N/A

• 9.10.16 Has all safety representatives inspections been submitted to management and communicated findings to safety meetings and placed on monthly safety meeting minutes?

  0

  1

  3

  N/A

• 9.10.17 Is the morning DCS meetings in place for all staff and contractors with minutes and signed registers?

  0

  1

  3

  N/A

9.11 LEGAL

• 9.11.1 Is the legal register updated for your operations?

  Yes

  No

  N/A

• 9.11.2 Is the updated Letter of Goodstanding in place for COID?

  Yes

  No

  N/A

• 9.11.3 Is the updated COA for food premises in place for the operation and posted?

  Yes

  No

  N/A

• 9.11.4 Is the COC for electrical in place for the operation?

  Yes

  No

  N/A

• 9.11.5 Are monthly and yearly inspection records in place and filed for the fire system?

  0

  1

  3

  N/A

• 9.11.6 Are all racking compliance certificates in place and updated?

  Yes

  No

  N/A

• 9.11.7 Is operations liquor licence in place, updated and posted?

  Yes

  No

  N/A

• 9.11.8 Are generator inspection records in place?

  0

  1

  3

  N/A

9.12 Comments

• undefined

10.1 Legal

• 10.1.1 Are all MSDS in place for all chemicals at the operations?

  0

  1

  3

  N/A

• 10.1.2 Are all staff trained on their respective MSDS and registers in place with update of training matrix?

  0

  1

  3

  N/A

• 10.1.3 Are all chemicals stored in the chemical store with signage and MSDS in place?

  0

  1

  3

  N/A

• 10.1.4 Is the dedicated person for chemicals at the DC been appointed in writing?

  0

  1

  3

  N/A

• 10.1.5 Is the waste disposal certificate in place for all truck oil after being serviced?

  0

  1

  3

  N/A

• 10.1.6 Is waste disposal certificates in place for all waste being removed from the premises?

  0

  1

  3

  N/A

• 10.1.7 Is water usage being tracked by the DC with a plan in place to reduce water consumption?

  0

  1

  3

  N/A

• 10.1.8 Is electrical usage being tracked by the DC with a plan to reduce electrical usage?

  0

  1

  3

  N/A

• 10.1.9 Is C02 and fuel consumption being tracked with a plan to reduce CO2 & Fuel?

  0

  1

  3

  N/A

• 10.1.10 Has all staff and contractor been trained on water conservation, electrical, waste and CO2/Fuel?

  0

  1

  3

  N/A

• 10.1.11 Has all staff and contractors working chemicals been trained on chemical spill clean up and management?

  0

  1

  3

  N/A

• 10.1.12 Has a hygiene survey been conducted every 2 years with an action plan on findings in place?

  Yes

  No

  N/A

• 10.1.13 Are staff trained on the waste management separation process?

  0

  1

  3

  N/A

10.2. Waste Contractor

• 10.2.1 Has the waste contractor submitted their full safety file?

  0

  1

  3

  N/A

• 10.2.2 Has the waste contractor submitted their certificate as a waste contractor?

  0

  1

  3

  N/A

• 10.2.3 Has the waste contractor submitted their certificate as a waste transporter?

  0

  1

  3

  N/A

• 10.2.4 Has the waste contractor submitted a certificate for the waste facility at which they dump waste?

  0

  1

  3

  N/A

10.3 Comments

• undefined

11.1 Context of the Organization Understanding the organization and its context

• 11.1.1 Have the external and internal issues relevant to the organization been monitored and reviewed? External ie: On time deliveries, Customers, Roads, Weather conditions. Internal ie: Efficiencies of processes, staff and resources (National) LRSA L0 03 Objectives and Targets

  0

  1

  3

  N/A

• 11.1.2 Have the requirements of the identified interested parties that are relevant to the QMS been monitored and reviewed? Has processes been reviewed or changed since last audits. (National) LRSA L0 02 Interested parties

  0

  1

  3

  N/A

• 11.1.3 Is the company scope still deemed relevant and accurate i.e., Warehousing and distribution of Alcohol? (National) LRSA L0 01 Organization and Content

  0

  1

  3

  N/A

• 11.1.4 Is the QMS manual maintained and reviewed. (National) LRSA-L2-01 IMS Manual Rev 03

  0

  1

  3

  N/A

• 11.1.5 What documented information exists to support the operation of processes? How is this documented information retained? How is confidence that the processes are being carried out as planned determined? (National)Libra IMS, Power BI reports,KCF

  0

  1

  3

  N/A

11.2 Leadership and commitment

• 11.2.1 Top Management demonstrates leadership and commitment regarding the QMS by taking accountability of the effectiveness of the QMS. Sheq policy, are management aware of external audits, are they aware of changes in policies

  0

  1

  3

  N/A

• 11.2.2 Has awareness been promoted regarding the Quality management system?33

  0

  1

  3

  N/A

• 11.2.3 Has the quality policy and Objectives/targets been communicated? Variances, Customer feed back, OTIF deliveries.

  0

  1

  3

  N/A

• 11.2.4 Have continual improvement initiatives been identified and actioned?

  0

  1

  3

  N/A

• 11.2.5 Top management involvement in the Management review process?

  0

  1

  3

  N/A

11.3 Customer focus

• 11.3.1 Have customer requirements and applicable statutory and regulatory requirements been determined and met.

  0

  1

  3

  N/A

• 11.3.2 Has the ability to enhance customer satisfaction been addressed and maintained.

  0

  1

  3

  N/A

11.4 Quality policy

• 11.4.1 Is the quality policy available as documented information?

  0

  1

  3

  N/A

• 11.4.2 Has the quality policy been communicated within the organization?

  0

  1

  3

  N/A

• 11.4.3 Is the Quality Policy available to all relevant interested parties, as appropriate

  0

  1

  3

  N/A

11.5 Organizational roles, responsibility, and authorities

• 11.5.1 How does top management ensure that responsibilities and authorities for relevant roles are assigned, communicated, and understood within the organization? Sample of Job descriptions, appointment letters and Standard operating procedures.

  0

  1

  3

  N/A

11.6 Actions to address risks and opportunities

• 11.6.1 Have actions taken to address risks and opportunities been deemed proportionate to the potential impact on the conformity of products and services. Sample and review Risk assessments. How are risks and opportunities determined and addressed so that the QMS can: (National) BCP, Operational RA's a) Achieve its intended results. b) Prevent or reduce undesired effects. c) Achieve continual improvement

  0

  1

  3

  N/A

11.7 Quality objectives and planning to achieve them

• 11.7.1 Are the quality objectives consistent with the Quality Policy?

  0

  1

  3

  N/A

• 11.7.2 Are the Quality objectives consistent with the quality policy? Measurable? consider applicable requirements? and enhance customer satisfaction?

  0

  1

  3

  N/A

• 11.7.3 Are the quality objectives monitored?

  0

  1

  3

  N/A

11.8 Planning of changes

• 11.8.1 Are changes to the Quality Management system planned systematically? (National) LRSA-L2-17 Management of Change rev 01 =>

  0

  1

  3

  N/A

• 11.8.2 Have the potential consequences of changes been assessed? (National)

  0

  1

  3

  N/A

• 11.8.3 Have the changes been authorized. (National)

  0

  1

  3

  N/A

11.9 Support/Resources/Training/Communication

• 11.9.1 How are resources are determined for the establishment, implementation, maintenance, and continual improvement of the QMS. LRSA-L2-07 Human Resources and Planning Rev 01 => LRSA-L2-12 Procurement Management Rev 01 => Example: Management review meetings.

  0

  1

  3

  N/A

• 11.9.2 Are persons adequately trained and qualified to consistently meet customer, applicable statutory and regulatory requirements for the QMS. e.g Training records, recruitment process

  0

  1

  3

  N/A

• 11.9.3 Evidence of the maintenance of the infrastructure for the operation of processes to achieve products and service conformity? Example: warehouse maintenance: demarcation, forklift charging areas, dock levelers etc.

  0

  1

  3

  N/A

• 11.9.4 How do you determine, provide, and maintain the environment for the operation of processes to achieve products and service conformity? NOTE Environment for the operation of processes can include physical, social, psychological, environmental, and other factors (such as temperature, humidity, ergonomics, and cleanliness).

  0

  1

  3

  N/A

• 11.9.5 Are the resources determined for ensuring valid and reliable monitoring and measuring results? Are calibration records available if applicable. Example: Resource used for monitoring and measurement: Telematics system on vehicles and weighbridge

  0

  1

  3

  N/A

• 11.9.6 How is the competence of staff assessed? based on appropriate education and training. Example: job observations, induction, external and internal training

  0

  1

  3

  N/A

• 11.9.7 Are staff aware of the quality policy? Relevant quality objectives? Their contribution to the effectiveness of the QMS? The benefits of improved performance? The implications of not conforming with the QMS requirements?

  0

  1

  3

  N/A

• 11.9.8 Is there a process in place to manage internal and external communications relevant to the QMS. e.g Customer communications, internal memos

  0

  1

  3

  N/A

• 11.9.9 Is the Documented information required by the quality management system controlled to ensure: a) it is available and suitable for use, where and when it is needed. b) it is adequately protected (e.g., from loss of confidentiality, improper use, or loss of integrity). Example: Documents on Libra are controlled and securely stored. Document numbers and revision numbers in place: Documents are appropriately authorized.

  0

  1

  3

  N/A

11.10 Operation/Operational planning and control

• 11.10.1 How are processes needed to meet requirements for provision of products and services planned, implemented, and controlled? Example: Receipt of Stock, transfer of stock, management of stock, reconciliation of stock numbers, stock counts, control of blocked stock and returns, transfer of stock between depots, stock picking, stock assigned and delivered to customers.

  0

  1

  3

  N/A

• 11.10.2 What are your processes for communicating with customers? How do you communicate information relating to: Products, Services, Enquiries, Contracts; Order handling, Customer views, perceptions and complaints, Handling or treatment of customer property, Specific requirements for contingency actions? LRSA-L2-14 Communication Rev 03 =>

  0

  1

  3

  N/A

• 11.10.3 What process is used to determine the requirements for products and services to be offered to customers? How do you establish, implement, and maintain this process? Example: Customer SLA’s/ contracts, Customer KPI’s/ objectives/targets, customer audits

  0

  1

  3

  N/A

• 11.10.4 How do you ensure externally provided processes, products and services conform to specified requirements? Example: Supplier safety files, supplier approval process

  0

  1

  3

  N/A

• 11.10.5 What means do you use to identify process outputs to ensure conformity of products and services? How do you control the unique identification of process outputs, where applicable? What documented information is retained? Example: Traceability study based on product batch numbers: reconcile stock received versus dispatched for a particular batch number.

  0

  1

  3

  N/A

• 11.10.6 How do you ensure preservation of process outputs during production and service provision to maintain conformity to product requirements? NOTE Preservation can include identification, handling, packaging, storage, transmission or transportation, and protection.

  0

  1

  3

  N/A

• 11.10.7 How do you meet requirements for post-delivery activities associated with products and services?

  0

  1

  3

  N/A

• 11.10.8 In determining the extent of post-delivery activities that are required, the organization shall consider: a) the risks associated with the products and services. b) the nature, use and intended lifetime of the products and services. c) customer feedback. d) statutory and regulatory requirements. Example: Measurements may include deliveries honored On time, In full, customer feedback.

  0

  1

  3

  N/A

• 11.10.9 How are unplanned changes reviewed and controlled to ensure continuing conformity with applicable requirements? Are the unplanned changes made authorized?

  0

  1

  3

  N/A

• 11.10.10 How are products released and approved for distribution? Can the release and distribution of products be traced?

  0

  1

  3

  N/A

• 11.10.11 How is bonded stock, expired stock, returns stored (segregated) and controlled to prevent their unintended use or delivery? LRSA-L3B-28 Stock Isolation Procedure Rev 01.

  0

  1

  3

  N/A

11.11 Performance evaluation/Monitoring, measurement, analysis, and evaluation

• 11.11.1 What are the KPI’s/targets/objectives being monitored and measured? Is there evidence of the measurement of KPI’s and the analysis of these measurements.

  0

  1

  3

  N/A

• 11.11.2 How do you monitor customer perception of the degree to which requirements have been met? NOTE Information related to customer views can include customer satisfaction or opinion surveys, customer data on delivered products or services quality, market-share analysis, compliments, warranty claims and dealer reports.

  0

  1

  3

  N/A

• 11.11.3 Are internal audits being conducted at planned intervals? Do they determine whether the QMS conforms to the requirements of ISO 9001 and to the other requirements established by Organization? (Review records to demonstrate conformance)

  0

  1

  3

  N/A

• 11.11.4 What is the frequency that top management reviews the organization's QMS? How is the QMS deemed suitable, adequate, and effective? What kinds of information are reviewed in management reviews? Note date of last management review meeting, are minutes available?

  0

  1

  3

  N/A

11.12.Improvement/ Nonconformity and corrective action

• 11.12.1 How do you determine and select opportunities for improvement? What necessary actions have you implemented so that you have met customer requirements and enhanced customer satisfaction? NOTE Improvement can be affected reactively (e.g., corrective action), incrementally (e.g. continual improvement), by step change (e.g. breakthrough), creatively (e.g. innovation) or by re-organization (e.g. transformation).

  0

  1

  3

  N/A

• 11.11.2 When non conformances arise how are they documented? Is a root cause and corrective action identified and documented? Example: OB Cards

  0

  1

  3

  N/A

• 11.11.3 Have continual improvement initiatives been identified?3

  0

  1

  3

  N/A

11.13 Comments

• undefined

12.1 Risk Assesment

• 12.1.1 Has Fidelity security completed a security assessment of the DC and has the DC manager signed off?

  Yes

  No

  N/A

12.2 Security Infrastructure

• 12.2.1 Is the main access/egress gate fully functioning?

  Yes

  No

  N/A

• 12.2.2 Is the main access/egress roller security gate fully functioning?

  Yes

  No

  N/A

• 12.2.3 Is the main security access/egress boom gate and spikes fully functioning?

  Yes

  No

  N/A

• 12.2.4 Is the CCTV across the DC fully functioning?

  Yes

  No

  N/A

• 12.2.5 Is the DC alarm system fully functional?

  Yes

  No

  N/A

• 12.2.6 Are emergency panic buttons fully functional?

  Yes

  No

  N/A

• 12.2.7 Are emergency panic buttons tested weekly and recorded on a testing track sheet?

  Yes

  No

  N/A

• 12.2.8 Is there a bloodhound tagging system in place at the DC?

  Yes

  No

  N/A

• 12.2.9 Is the bloodhound tagging system fully functional?

  Yes

  No

  N/A

• 12.2.10 Has there been any non Compliance by site security officer to tagging system. How has this been addressed?

  Yes

  No

  N/A

• 12.2.11 Are DC turnstiles fully functional?

  Yes

  No

  N/A

• 12.2.12 Is electric fencing fully functioning?

  Yes

  No

  N/A

12.3 Truck Safety

• 12.3.1 Are all drivers trained on the use of truck panic buttons?

  Yes

  No

  N/A

• 12.3.2 Are truck panic buttons tested weekly to ensure all in good working order?

  Yes

  No

  N/A

• 12.3.3 Is there a weekly panic testing tracker in place?

  Yes

  No

  N/A

• 12.3.4 Are truck in-cab cameras in good working order?

  Yes

  No

  N/A

• 12.3.5 Is there a Weekly tracker in place to track and action truck camera faults?

  Yes

  No

  N/A

12.4 Comments

• undefined