Did the colleague(s) notice you approaching and/or entering the shop? ID requested.
Was the counter door secure?
Was Portable Panic Alarm/FOB equipment being worn at the time of visit?
Was till cash compliant with cash handling guide-lines for the time of day and items of value out of reach to customers ie £300 before 6pm, £200 6-8pm and £100 after 8pm?
Was excess cash in locked safe correct for the time of day and all other cash locked in the timelock/delay safe with shop and safe keys stored securely ie £500 before 6pm and £300 6pm onwards?
Can the colleague(s) explain Cash In Transit procedures?
Can the colleague(s) explain machine emptying procedures?
Is all Security Equipment working correctly?
Can the colleague explain the Incident Reporting Procedure following incidents and any visits from external agencies such as Fire, LA, Police, EHO, Licensing, GC etc?
Can the colleague access and explain the Premises Risk Assessment?
Discuss with the colleague(s) relevant recent robbery crime trends, description of suspects, method of offences and formulate a robbery plan specific to this shop including the use of PPA/FOB and retreating to a rear area out of sight if possible. Discuss what the colleague is advised to do in the event of a robbery.
Area manager comments and closeout