Lobby Ambassador Marriott Irvine Spectrum December 2019

• Conducted on

  Date

• AM/PM?

  Select AM PM

  • AM
  • PM

• Signature

  Sign

Staff Service

• Are Hosts using the 15/5 rule?

  YES

  NO

Drive

• Are sidewalks free of trash and clutter?

  YES

  NO

• Valet is staffed and GSA Attendant are present at entrance?

  Yes

  No

  N/A

• Notes

Lobby and Starbucks

• Area is presentable and clean?

  Yes

  No

  N/A

• Lights are on and working?

  Yes

  No

  N/A

• Hosts are in proper uniform?

  Yes

  No

  N/A

• Lobby music is on?

  Yes

  No

  N/A

• Notes:

M club and Heirloom

• Was the restaurant busy?

  Yes

  No

  N/A

• Do the Servers in Heirloom need anything?

  Yes

  No

  N/A

• Was M club busy?

  Yes

  No

  N/A

• Did food stay stocked?

  Yes

  No

  N/A

• Is their anything the M club staff needs help with?

  Yes

  No

  N/A

• Is M club clean?

  Yes

  No

  N/A