Title Page
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Site conducted
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Conducted on
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Prepared by
General Manager
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Has the General Manager trained and documented LOGIK SOP training with his/her management team?<br>*** Note--failure in this category is an automatic failure of this 360 inspection *** <br>
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Has the General Manager provided the EOD email to the corporate team consistently and accurately for the passed 30 days?
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Are the brand and American flags displayed, at least 3 x 5 in size, and illuminated from dusk to dawn. <br>-- Three (3) flagpoles and flags (Nation, State, and La Quinta) are required.
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Every hotel must submit a Monthly Franchise Report by the third day of the month indicating the amount of gross room revenues and other revenues earned in each applicable category and calculating the royalties and other fees due for the preceding month.
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Does the General Manager calculate, monitor, and email corporate his/her daily labor cost numbers?
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Labor cost percentages are within budget?
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Green Utility Tracking:<br>• Hotels must use the Wyndham Green Toolbox to track their utility data monthly, including all energy consumption, water consumption (if metering is available), and landfill and recycling waste (if available).
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Has GM responded to All negative guest reviews within 72 hours scored by the guest at 6 or below.
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GM Orientation/HMP Training completed.
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GM completed brand-approved human trafficking prevention and awareness training at least once every two years. Must provide certificate or proof of completion.
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GM and applicable staff must complete the required trainings focused on the Count on Us program. Must provide proof of completion.
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Average Rolling 12 Month OSAT score is 8 or above?
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Hotel Recycling Program:<br>• Hotels must recycle a minimum of two (2) of the four (4) major waste streams (paper/ cardboard, plastic, metal/aluminum, and glass).<br>• Recycle bins must be present in public spaces and in all guest rooms. <br>• Hotels must have at least one (1) recycling bin in the lobby, and at least one (1) recycling bin on each guest floor near an area of egress (e.g. elevator landing, stairwell). <br>• Each guestroom must have a minimum of one (1) recycle bin.
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Property Education: Hotels must train all hotel staff on their green practices and the Wyndham Green Program. Education and training can be delivered via the following methods:<br>• Routine staff meetings<br>• Online training<br>• Classroom based training<br>Hotels must submit the online acknowledgement located on Wyndham Community indicating that the Owner, GM, or the hotel’s sustainability champion has trained the hotel's sustainability practices with their staff.<br>
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The General Manager of Record must complete the Count on Me (COM!) training program withinninety (90) days of hire.
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Quore, GM is inspecting 1 room per RA per day?
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Guest Scores (Overall Satisfaction) meets or exceeds brand benchmark.
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Guest Scores (Net Performer Score) meets or exceeds brand benchmark.
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Guest Scores (Service Quality Score) meets or exceeds brand benchmark.
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Has Scarlet Connect been kept current for the past 30 days?
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Is the GM viewing and editing all employee time sheets daily?
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Have there been any accidents or incidents in the passed 30 days that have not been documented in AK?
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Has the GM reviewed, processed, and approved each payroll on time?
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Were there any pay errors for employees in the passed two payrolls?
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Are all required labor law posters and compliance notices displayed in a visible area, such as employee break rooms?
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Has the GM conducted at least 1 employee recognition / appreciation event in the last month?
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Has the GM conducted exit interviews for any departing in the passed 30 days?
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Is a Rate of The Day posted for the front desk daily? Should be on a board or something visible to FDAs.
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Is hotel receiving fair share in total RevPAR as of last monthly STR?
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Is the GM checking market segmentation/rate coding on daily arrivals to ensure correct coding? Must produce an arrivals report from a random date of the inspector's choice with GMs initials as completed.
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Is the GM reviewing and responding to the daily strategy emails. Show an email with photo here.
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Is GM attending weekly Revenue Calls?
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Is the GMs topline forecast for beginning of the month within 3% to 5% accurate compared to the month's actual.
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If Failed on the question above, does the GM have a detailed plan of action to correct the negative trend in either forecasting or revenue generation?
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Did the property achieve it's GOP goal for the previous month?
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The Guest laundry includes the minimum equipment required by the brand, is clean and in good working condition?
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Were ZERO Chargebacks in the past 30 days because of Manual CC entries?
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Were there zero Chargebacks in the past 30 days due to tax exempt charges for tax?
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Have ALL Chargebacks in the past 30 days been responded to by the GM within 7 days?
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Is the Controller's Chargeback Worksheet up to date and sent to the Controller's office by EOM along with supporting documentation?
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GM is regularly attending all Revenue Meetings?
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DRR is current in M3?
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All City Ledger accounts are within 60 days out?
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A/R billing is being prepared and processed immediately upon check-out?
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Invoices are uploaded into m3 and current?
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The AP clipboard is up to date and being used correctly?
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Have all employees been onboarded into Efficenter, including tax forms, ID's, I-9s, Resume, Direct Deposit information, and all Policy Acknowledgements?
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Are all emergency water shut off valves Logged and Mapped?
Breakfast
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Breakfast is open a min of 3 hours from 6am to 10am?
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Is the kitchen area clean and well organized?
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Are temp logs for coolers and freezers current and correct: Coolers 36 - 40 Degrees. Freezers 0 degrees or colder.
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Does all kitchen equipment work properly?
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Are breakfast area food temps being monitored and within standards for guest area items. Hot foods at least 140 degrees. Cold foods 40 degrees maximum?
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Cold cereals: A minimum of: <br>• (2) nationally recognized cereals must be provided. <br>• One (1) cereal should be sweet, and <br>• One (1) should be non-sweet.
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Hot cereals: A minimum of three (3) varieties of oatmeal in individually portioned packets must be provided.
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- Fail
- N/A
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One (1) of the following fruit options must be provided:<br>• Bananas<br>• Oranges<br>• Apples<br>
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The following options must be provided:<br>• One (1) Bagel or Muffin<br>• One (1) Bread (White, Wheat, Cinnamon Raisin, etc.)
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Yogurt: Minimum one (1) flavor, 4 oz. individually<br>portioned cup of yogurt from a nationally recognized<br>brand.
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Waffles: New Carbon - Fresh Baked Waffles.
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The following protein options must be provided:<br>• Scrambled eggs or hard-boiled eggs<br>• (1) breakfast meat protein
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The following items must be provided in individual serving packets:<br>• Butter<br>• Butter Substitute<br>• Cream cheese<br>• Jelly / Jams – minimum of two (2) flavors /choices<br>• Peanut Butter<br>• Maple Syrup (may be served from bulk approved dispensers or individually portioned packages)<br>• Salt & Pepper<br>• Sugar<br>• One (1) Sugar Substitute – Equal, Splenda, Sweet & Low<br>
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The following condiments available: <br>• Butter, Butter substitute, <br>• Cream cheese, <br>• Jelly / Jams – minimum of two (2) flavors / choices, <br>• Peanut Butter, <br>• Maple Syrup (may be served from bulk approved dispensers or individually portioned packages), <br>• Salt & Pepper, <br>• Sugar, <br>• One (1) Sugar Substitute – Equal, Splenda, Sweet & Low.
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Hotels must provide in its hot beverage area: <br>1. Coffee from one of the brands below.<br>• Farmer Brothers Coffee Regular and Decaf<br>• Royal Cup Coffee Regular and Decaf<br>• Community Coffee Regular Decaf<br>2. Tea bags in regular and decaf.<br>3. Sweetener (Equal, Splenda, Sweet & Low)<br>4. Creamer, non-dairy / half and half
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Hotels must provide a minimum of two (2) juices:<br>• Orange Juice - minimum 50%<br>• Apple Juice - minimum 50%<br>OPTIONAL: Cranberry Juice blend Juices must be from the following selection: <br>• Florida's Natural® Growers’ <br>• Pride<br>• Vintage Brand<br>• Dole
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Milk: offer at least one (1) of the following in individual cartons or in chiller pitchers:<br>• Whole<br>• Skim<br>• 2%<br>• Half and Half Creamer<br>• Hot Cocoa packets
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Serving wear: • Dinner napkins must be provided.<br>• Plates must be provided.<br>• Bowls must be provided.<br>• Breakfast utensils and serve ware must be provided.<br>• Wire racks for napkins, bowls, and plates. • Styrofoam products (cups, plates, bowls, trays,<br>etc.) in breakfast areas are not permitted.
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Cups and Drinkwear: • Double-walled Wyndham Rewards branded cups with lids<br>• Beverage stirrers<br>• Beverage napkins<br>• Minimum 6 oz. cold cups<br>• Wire stands for cups, lids, and napkins<br>• Crock container for stir sticks
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Beverage Equipment: • Juice dispensing machine or tabletop pitchers<br>• Chiller pitchers or bowls for dairy products<br>• Airpot coffee brewers and airpots with wraps<br>• Wire stands for airpots, coffee cups, dairy pitchers, and dairy bowls<br>• Tea bag holder
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Juice machines clean inside and out?
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Food Displays and Equipment: • Baskets, bowls or trays for food item displays<br>and condiments • Toaster<br>• Cereal dispenser(s) or Wire rack for boxed cereal <br>• Wire racks for hot cereal packets.<br>• Proper equipment in both the front and back of the house to store (e.g. refrigerator/freezer), cook (e.g. microwave), and serve (e.g. chaffer) all hot items must be present.<br>• Waffle Baker provided by Carbon’s Golden Malted
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Is the breakfast attendant readily visible to guests?
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Are all food storage areas organized, clean, and in the order of the food inventory worksheet?
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Are food reminders posted, including hand washing, dish washing, food temps?
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Ice machines are clean, in good condition and free from mold inside and out?
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Is there a high-chair are available, clean, and in good condition?
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Dining area is clean, well stocked, and organized?
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The guest dining is equipped with a 55" TV showing a news channel.
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All Breakfast associates are in proper uniform including name tag?
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Breakfast/F&B Quality of Food & Beverages score is at or above benchmark.
Front Desk
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Front desk and lobby area is clean and w/o non-required promotional media?
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MOD properly identified on MOD sign.
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Is the FD using Logo'd Key Card and Holder, Check-in/Check-out Signage?
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Newspaper or 24-hour news channel in breakfast area
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(2) luggage carts are available, clean, and in good working condition.
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(4) Baby cribs are available, clean, and in safe condition.
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Forget Something supplies are stocked appropriately?
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Key Policy is being followed correctly for guests?
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All R/A Master Keys are properly signed in and out?
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Team members were seen engaging with guests?
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Market Place price list is posted, clear, and accurate?
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Market Place equipment is in good working and aesthetic condition?
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Market Place shelves are clean and organized?
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Market Place inventory matches exactly the positioning shown on the Market Place inventory worksheet?
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Guest laundry supplies are sold in the Market Place?
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Market Place produces profit margin of at least 40%?
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Business Center equipment is working?
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All City Ledger accounts are under 60 days?
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Property met or exceeded Valid Enrollments for the last full Quarter.
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Guest Ledger is clean of high balances and dead accounts?
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Back office area is clean and organized?
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Quore Courtesy call back current for past 30 days?
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Quore Log book is in use and current?
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Tax Exempt Binder Includes: • Tax Exempt Certificates and folios.<br>• Signed arrivals reports from each shift showing all coding is correct for both market segment and tax exemption.
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Night Audit shift is using the LOGIK No-Show policy of calling all outstanding arrivals to discuss charging or cancelling reservations PRIOR to running audit.
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Hotel's STR report shows 100% or greater RevPar index plus at least one other at 100% or greater for the previous month.?
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Invoices are uploaded into m3 and current?
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DRR is current in M3?
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Direct Bill billing is being prepared and processed on time?
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All emergency shut off valves as per LOGIK standard?
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Emergency Contact List is readily available?
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Hotel met or exceeded top-line revenues for the inspection month?
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Quore Lost and Found process is in use and current using the LOGIK SOP policy?
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Property walk up and dive up has great first impression?
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Drive way canopy lights are all working and in good condition?
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All Property signage is in place and working properly?
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All landscaping is in good condition?
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Landscape trees are well maintained?
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All exterior lighting is working and in good condition?
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Parking deck is clearly striped, with ADA and all appropriate indicators? Parking deck is in good condition and clean?
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All exterior windows are properly sealed and not leaking?
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All Exterior windows (first Floor) are clean?
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Any fencing or barrier wall areas are clean and in good repair?
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Elevator inspection certificates are posted and current?
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All elevator buttons are working and properly lighted?
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Elevator graphics are in place and brand standard?
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Emergency EXIT signs are lighted and in good condition?
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Labor cost percentages are within budget?
Housekeeping
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Guest Room Cleanliness score meets or exceeds benchmark?
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Quore guest room inspections are current and scored properly?
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Quore Room Attendant boards are being assigned and tracked properly?
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Quore, Facilities Manager is inspecting at least 3 rooms per RA per day?
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All hallways are clean?
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Laundry chutes on each floor doors are secured?
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Lobby floor is clean and scuff and stain free?
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Lobby TV is clean, on the Brand designated channel.
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Elevators are clean including, interior exterior, thresholds, and landing areas?
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Fitness Center is well ventilated and odor free?
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Fitness Center equipment is clean.
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Fitness Center floor, walls, and mirrors are all clean.
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The following fitness center supplies must be provided per La Quinta by Wyndham specifications:<br>• Wipe dispenser and sanitary wipes to clean down the equipment before and after use.<br>• A wall clock<br>• A water cooler stocked with cups.<br>• (1) trash can. <br>• Towels must be placed in the brand approved towel millwork station.<br>• All hotels must provide a courtesy phone with direct dial to the front desk.
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Meeting room doors and walls are clean and scuff-free.
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Meeting room carpeting is clean, free of stains.
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Any meeting room furniture or cabinetry is clean.
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Public restrooms are clean.
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Public Restrooms must be stocked with: • One (1) reserve roll type toilet tissue dispenser per stall.<br>• One (1) sanitary napkin dispenser per ladies room (or unisex restroom).<br>• One (1) sanitary napkin disposal in each stall of ladies room (or unisex restroom).<br>• One (1) toilet seat cover dispenser per stall.<br>• Two (2) rolls of facial-quality toilet tissue per stall or bulk dispenser.<br>• Two-ply facial tissue enclosed in box/dispenser.<br>• One (1) soap dispenser for each lavatory.<br>• Towel dispenser with top quality paper towels and/or blow dryer.<br>• Towel/Wastebasket disposal unit.
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The Laundry room area is clean and organized?
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Dryer lint traps are cleaned twice per day and as needed.
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Dryer backs are dust free.
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Linen Inventory is current and properly submitted to Corp office.
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Laundry Chemicals inventory is current and submitted to Corp Office.
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Cleaning/Guest Supplies inventory is current and submitted to Corp office.
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Room Attendant PTD MPR is within standard?
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Room Attendant MPR is charted on a white board in an employee area, and is reviewed in a huddle each Monday.
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A minimum of one baby crib or playard/portable playards for every 25 rooms is required to be available to guests, with a minimum of 3 in inventory.<br>
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The following guest supplies listed below (in addition to what is already supplied in the guestroom)must be<br>stocked at the front desk and available on a 24-hour basis for guest requests. Guests must not be charged for<br>reasonable requests:<br>• Bathroom Amenities and Supplies<br>• Towels<br>• Pillows<br>• Blankets<br>• Cups<br>• In-Room Coffee Supplies<br>• Writing Materials (pens note/message pads)<br>• Easily accessible directions (printed or electronic) to local attractions and businesses.<br>• Emergency Procedures<br>• First Aid Kit
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Either in the Bright Side Market or free over the Front Desk, the following items must be offered at the front desk <br>• Razor<br>• Shave Cream<br>• Toothpaste/Toothbrush<br>• Comb<br>• Deodorant
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Linen & Terry Re-Use Program Requirements:<br> • Hotels must implement a linen & terry re-use program.<br> • Brand approved collateral, purchased from a WHR approved print supplier, supporting the linen & terry re-use program must be present in all guestrooms. At least one (1) mirror cling, linen re-use program sticker. <br>• Standards of Operation and Design Manual tent card, placard, and/or door hanger must be present.
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Storage rooms are locked, clean, organized, and well-stocked.
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Housekeeping Carts are properly stocked, clean, and in good repair?
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All Housekeeping team members are in proper uniform including name tag?
Maintenance
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All maintenance associates are in proper uniform including name tag?
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Drive way canopy pad is clean?
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All planters are in good condition and clean.
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All required exterior trash receptacles are in place, clean, and in good condition?
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All exterior doors are in good repair.
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Dumpster area is secure, clean, and in good repair?
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Emergency lighting is in place and operational throughout?
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Any house or emergency phones are operational and automatically call FD or 911 as designated?
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Guest room door number signs are in good condition?
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All ice and vending machines are clean and working properly.
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First aid kit is stocked and available?
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Eye wash station is stocked and available?
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PM process is current and on schedule for guest rooms: Hotel must provide records of each guest room's completed PM checklist, and have turned over ALL guest rooms Quarterly.
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PM process is current and on schedule for building and public areas and logged in Quore Log book.
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Quore Pool chemical readings are current?
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Quore work order process is in use and current?
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All hallway lighting is working, and in good condition?
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All hallway windows and window treatments are in good condition?
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All public-area a/c vents are clean and in good condition?
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All public area ceiling lights and wall sconces are working and in good condition?
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Fitness Center lighting is working and in good condition?
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All pool lighting is working and in good repair?
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Pool furniture is clean, and in good condition?
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All pool safety equipment and signage is properly installed and in good condition?
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Pool inspections by the health department are properly displayed in binder along with chemical readings from third party vendor?.
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Meeting room ceilings are in good condition?
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Any meeting room audio-visual equipment is stored securely, and in good condition?
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Guest laundry signage is in place.
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Public restroom lights are all working and in good condition?
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Public restroom fixtures and toilets are all working properly, and in good condition?
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Maintenance office/storage room is clean and organized?
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Maintenance tool inventory is current and submitted to Corp office.
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No flammables are stored inside the hotel.
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Stairwells clean and are free of storage and debris?
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Stairwell lighting is all working.
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Guest Room Maintenance or condition score meets or exceed benchmark?
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Out of Order rooms are properly documented in Quore, PMS, and OneDrive.
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Maintenance Supplies inventory is current and submitted to Corp office.
Room Inspections #1
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Enter room number to inspect
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Is the guest room number sign clean and in good condition?
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Guest room door is clean, in good repair, shuts locked on its own.
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Shower/Tub walls are clean and in good repair?
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Shower/Tub surround caulking is free from cracking, mold, or stains?
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Is the shower curtain clean, and in good condition?
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Bathroom floor free from hair.
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All bathroom drains work properly.
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Toilet is clean and free from stains, and flushes properly.
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Is the toilet paper staged?
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Sink is clean and chip or stain free.
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All chrome or metal fixtures are clean and spot free?
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Bathroom mirror is clean, streak free, and in good condition?
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Are the bathroom walls, wall vinyl, and floor free from damage, marks, stains, or hair.
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Guest room Towels standard: King Rooms = -- 3 Wash Cloths -- 3 Hand Towels -- 3 Bath Towels -- 1 Bath Matt Queen Rooms = -- 4 Wash Cloths -- 4 Hand Towels -- 4 Bath Towels -- 1 Bath Matt
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Bathroom brand standard amenities include:<br>• Hair-Dryer One (1) minimum 1875 watt, retractable, folding, hand-held hairdryer stored in a generic black hairdryer bag. <br>• (1) Single-Use Makeup Remover Wipe placed on the Amenity Tray. <br>• (1) Facial Tissue Box - Smoke Grey Tray - 10 ½”x 5 ½”x 2 ½”. <br>• Toilet Tissue Two (2) rolls of toilet tissue: one (1) roll must be in a holder, one (1) must be full and in its wrapper. <br>• (1) Hookless Shower curtain Green® white shower curtain with mesh window. <br>• Small Bottle program smoke grey acrylic amenity tray and soap dish.<br> o One (1) Dove Conditioner - 0.75 oz.<br> o One (1) Dove Body Lotion - 0.75 oz.<br> o One (1) Dove Body Wash - 0.75 oz
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Is the bathroom vent clean and dust free?
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All guest room lights work.
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Is the mattress clean and in good condition?
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Is the box spring in good condition?
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Is the mattress pad clean, free from hair, and in good condition?
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Bed Linen by brand below (both King / Queen):<br>One (1) Fitted or Flat Bottom sheet (Welspun)<br>One (1) Flat sheet (Welspun)<br>One (1) Bed Blanket by Wynrest<br>One (1) Top Cover (comforter) by Cosmo Luxe<br>One (1) Fitted bed skirt<br>
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Pillow Standard as shown below:<br>• Three (3) pillows must be provided for each double and queen-sized bed.<br>• Five (5) pillows must be provided for each king-sized bed.<br>• Each pillow must be the Standard-size, Superside Gusset Gel Fiber, Medium Density Pillow. Pillow is 17” x 26”, 27 oz., T233, and 100% Cotton<br><br>All Pillows must also have a Wynrest branded pillow protector meeting the requirements below:<br>• 220 thread count, microfiber, zippered closure.<br>• Wrinkle, stain, and mildew resistant.<br>• The pillow protector must meet the dimensions of the pillow provided.<br>
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Is all the room furniture clean, free from stains, and in good condition?
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Does the phone work, is in good condition, and is clean?
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The drapes and blackout shades work properly and are in good contiion free from tears and stains?
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The window is clean, and free from streaks?
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The A/C works, is clean, and free from dust inside and out?
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The ceiling is clean and free from marks and stains?
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The walls are clean, free from marks, and all wall vinyl is in good condition (no pealing)?
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The TV works properly, is clean and free from dust?
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The TV remote works and is it clean?
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Alarm Clock/Radio <br>• One (1) CubieBlue or Hotelo Power Plus* clock is required in each guest room and must be placed on the nightstand. CubieBlue combines a simple alarm clock, Bluetooth music play through with the convenience of charging at the nightstand.<br><br>OR<br><br>• The Hotelo Power Plus alarm clock may be purchased through American Hotel Register or Amtex. <br>
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Does the closet door open/close properly and is it in good condition?
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Closet area must:<br>• 4 regular hangers, hook style<br>• 2 skirt/pant hangers<br>• One (1) laundry bag is required to be in each<br>guestroom closet.<br>• Iron must have steam and dry ironing modes, automatically turn itself off after 15 minutes of no movement, and feature a power light that indicates when the unit is in auto shut-off mode.<br>• The ironing board must be covered with a pad and securely fitted cover. <br>• Iron and ironing board must be stored in a caddy within the closet.
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Are all other bedroom and foyer mirrors clean, streak free, and in good condition?
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Is the mini frig working, clean, and in good condition?
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Is the microwave working, clean, and in good condition?
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In-Room Coffee:<br>• One (1) single-serve coffee maker with disposable filter. No decanter type coffee makers are permitted. Two (2) regular and one (1) decaffeinated coffee supplies.<br>• One (1) pre-packaged condiment kit with 2 sugars, 2 sweeteners, 2 powdered creams, 2 stir sticks and napkin.<br>• Two (2) double-walled wrapped Wyndham Rewards cup with two (2) lids individually wrapped or unwrapped) are provided.<br>• Two (2) individually wrapped, transparent 8 oz. cups.
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Is the brand standard ice bucket • One (1) black Ice bucket with tray (round insulated<br>with lid).
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Waste Baskets:<br>• Two (2) black wastebaskets per guestroom (1 in room and 1 in bathroom). Each wastebasket must be 13-quart (liner is required).
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Is the guest room carpet clean, free from debris and stains, and freys.
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Is the room free from bad odor or too much deoderizer?
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Is the guest room thermostat set to the standard property-required temperature?
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Is the property-designed housekeeper's note placed on the bed?
Rooms Inspections #2
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Enter room number to inspect
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Is the guest room number sign clean and in good condition?
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Guest room door is clean, in good repair, shuts locked on its own.
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Shower/Tub walls are clean and in good repair?
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Shower/Tub surround caulking is free from cracking, mold, or stains?
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Is the shower curtain clean, and in good condition?
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Bathroom floor free from hair.
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All bathroom drains work properly.
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Toilet is clean and free from stains, and flushes properly.
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Is the toilet paper staged?
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Sink is clean and chip or stain free.
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All chrome or metal fixtures are clean and spot free?
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Bathroom mirror is clean, streak free, and in good condition?
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Are the bathroom walls, wall vinyl, and floor free from damage, marks, stains, or hair.
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Guest room Towels standard: King Rooms = -- 3 Wash Cloths -- 3 Hand Towels -- 3 Bath Towels -- 1 Bath Matt Queen Rooms = -- 4 Wash Cloths -- 4 Hand Towels -- 4 Bath Towels -- 1 Bath Matt
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Bathroom brand standard amenities include:<br>• Hair-Dryer One (1) minimum 1875 watt, retractable, folding, hand-held hairdryer stored in a generic black hairdryer bag. <br>• (1) Single-Use Makeup Remover Wipe placed on the Amenity Tray. <br>• (1) Facial Tissue Box - Smoke Grey Tray - 10 ½”x 5 ½”x 2 ½”. <br>• Toilet Tissue Two (2) rolls of toilet tissue: one (1) roll must be in a holder, one (1) must be full and in its wrapper. <br>• (1) Hookless Shower curtain Green® white shower curtain with mesh window. <br>• Small Bottle program smoke grey acrylic amenity tray and soap dish.<br> o One (1) Dove Conditioner - 0.75 oz.<br> o One (1) Dove Body Lotion - 0.75 oz.<br> o One (1) Dove Body Wash - 0.75 oz
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Is the bathroom vent clean and dust free?
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All guest room lights work.
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Is the mattress clean and in good condition?
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Is the box spring in good condition?
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Is the mattress pad clean, free from hair, and in good condition?
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Bed Linen by brand below (both King / Queen):<br>One (1) Fitted or Flat Bottom sheet (Welspun)<br>One (1) Flat sheet (Welspun)<br>One (1) Bed Blanket by Wynrest<br>One (1) Top Cover (comforter) by Cosmo Luxe<br>One (1) Fitted bed skirt<br>
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Pillow Standard as shown below:<br>• Three (3) pillows must be provided for each double and queen-sized bed.<br>• Five (5) pillows must be provided for each king-sized bed.<br>• Each pillow must be the Standard-size, Superside Gusset Gel Fiber, Medium Density Pillow. Pillow is 17” x 26”, 27 oz., T233, and 100% Cotton<br><br>All Pillows must also have a Wynrest branded pillow protector meeting the requirements below:<br>• 220 thread count, microfiber, zippered closure.<br>• Wrinkle, stain, and mildew resistant.<br>• The pillow protector must meet the dimensions of the pillow provided.<br>
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Is all the room furniture clean, free from stains, and in good condition?
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Does the phone work, is in good condition, and is clean?
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The drapes and blackout shades work properly and are in good contiion free from tears and stains?
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The window is clean, and free from streaks?
-
The A/C works, is clean, and free from dust inside and out?
-
The ceiling is clean and free from marks and stains?
-
The walls are clean, free from marks, and all wall vinyl is in good condition (no pealing)?
-
The TV works properly, is clean and free from dust?
-
The TV remote works and is it clean?
-
Alarm Clock/Radio <br>• One (1) CubieBlue or Hotelo Power Plus* clock is required in each guest room and must be placed on the nightstand. CubieBlue combines a simple alarm clock, Bluetooth music play through with the convenience of charging at the nightstand.<br><br>OR<br><br>• The Hotelo Power Plus alarm clock may be purchased through American Hotel Register or Amtex. <br>
-
Does the closet door open/close properly and is it in good condition?
-
Closet area must:<br>• 4 regular hangers, hook style<br>• 2 skirt/pant hangers<br>• One (1) laundry bag is required to be in each<br>guestroom closet.<br>• Iron must have steam and dry ironing modes, automatically turn itself off after 15 minutes of no movement, and feature a power light that indicates when the unit is in auto shut-off mode.<br>• The ironing board must be covered with a pad and securely fitted cover. <br>• Iron and ironing board must be stored in a caddy within the closet.
-
Are all other bedroom and foyer mirrors clean, streak free, and in good condition?
-
Is the mini frig working, clean, and in good condition?
-
Is the microwave working, clean, and in good condition?
-
In-Room Coffee:<br>• One (1) single-serve coffee maker with disposable filter. No decanter type coffee makers are permitted. Two (2) regular and one (1) decaffeinated coffee supplies.<br>• One (1) pre-packaged condiment kit with 2 sugars, 2 sweeteners, 2 powdered creams, 2 stir sticks and napkin.<br>• Two (2) double-walled wrapped Wyndham Rewards cup with two (2) lids individually wrapped or unwrapped) are provided.<br>• Two (2) individually wrapped, transparent 8 oz. cups.
-
Is the brand standard ice bucket • One (1) black Ice bucket with tray (round insulated<br>with lid).
-
Waste Baskets:<br>• Two (2) black wastebaskets per guestroom (1 in room and 1 in bathroom). Each wastebasket must be 13-quart (liner is required).
-
Is the guest room carpet clean, free from debris and stains, and freys.
-
Is the room free from bad odor or too much deoderizer?
-
Is the guest room thermostat set to the standard property-required temperature?
-
Is the property-designed housekeeper's note placed on the bed?
Room Inspections #3
-
Enter room number to inspect
-
Is the guest room number sign clean and in good condition?
-
Guest room door is clean, in good repair, shuts locked on its own.
-
Shower/Tub walls are clean and in good repair?
-
Shower/Tub surround caulking is free from cracking, mold, or stains?
-
Is the shower curtain clean, and in good condition?
-
Bathroom floor free from hair.
-
All bathroom drains work properly.
-
Toilet is clean and free from stains, and flushes properly.
-
Is the toilet paper staged?
-
Sink is clean and chip or stain free.
-
All chrome or metal fixtures are clean and spot free?
-
Bathroom mirror is clean, streak free, and in good condition?
-
Are the bathroom walls, wall vinyl, and floor free from damage, marks, stains, or hair.
-
Guest room Towels standard: King Rooms = -- 3 Wash Cloths -- 3 Hand Towels -- 3 Bath Towels -- 1 Bath Matt Queen Rooms = -- 4 Wash Cloths -- 4 Hand Towels -- 4 Bath Towels -- 1 Bath Matt
-
Bathroom brand standard amenities include:<br>• Hair-Dryer One (1) minimum 1875 watt, retractable, folding, hand-held hairdryer stored in a generic black hairdryer bag. <br>• (1) Single-Use Makeup Remover Wipe placed on the Amenity Tray. <br>• (1) Facial Tissue Box - Smoke Grey Tray - 10 ½”x 5 ½”x 2 ½”. <br>• Toilet Tissue Two (2) rolls of toilet tissue: one (1) roll must be in a holder, one (1) must be full and in its wrapper. <br>• (1) Hookless Shower curtain Green® white shower curtain with mesh window. <br>• Small Bottle program smoke grey acrylic amenity tray and soap dish.<br> o One (1) Dove Conditioner - 0.75 oz.<br> o One (1) Dove Body Lotion - 0.75 oz.<br> o One (1) Dove Body Wash - 0.75 oz
-
Is the bathroom vent clean and dust free?
-
All guest room lights work.
-
Is the mattress clean and in good condition?
-
Is the box spring in good condition?
-
Is the mattress pad clean, free from hair, and in good condition?
-
Bed Linen by brand below (both King / Queen):<br>One (1) Fitted or Flat Bottom sheet (Welspun)<br>One (1) Flat sheet (Welspun)<br>One (1) Bed Blanket by Wynrest<br>One (1) Top Cover (comforter) by Cosmo Luxe<br>One (1) Fitted bed skirt<br>
-
Pillow Standard as shown below:<br>• Three (3) pillows must be provided for each double and queen-sized bed.<br>• Five (5) pillows must be provided for each king-sized bed.<br>• Each pillow must be the Standard-size, Superside Gusset Gel Fiber, Medium Density Pillow. Pillow is 17” x 26”, 27 oz., T233, and 100% Cotton<br><br>All Pillows must also have a Wynrest branded pillow protector meeting the requirements below:<br>• 220 thread count, microfiber, zippered closure.<br>• Wrinkle, stain, and mildew resistant.<br>• The pillow protector must meet the dimensions of the pillow provided.<br>
-
Is all the room furniture clean, free from stains, and in good condition?
-
Does the phone work, is in good condition, and is clean?
-
The drapes and blackout shades work properly and are in good contiion free from tears and stains?
-
The window is clean, and free from streaks?
-
The A/C works, is clean, and free from dust inside and out?
-
The ceiling is clean and free from marks and stains?
-
The walls are clean, free from marks, and all wall vinyl is in good condition (no pealing)?
-
The TV works properly, is clean and free from dust?
-
The TV remote works and is it clean?
-
Alarm Clock/Radio <br>• One (1) CubieBlue or Hotelo Power Plus* clock is required in each guest room and must be placed on the nightstand. CubieBlue combines a simple alarm clock, Bluetooth music play through with the convenience of charging at the nightstand.<br><br>OR<br><br>• The Hotelo Power Plus alarm clock may be purchased through American Hotel Register or Amtex. <br>
-
Does the closet door open/close properly and is it in good condition?
-
Closet area must:<br>• 4 regular hangers, hook style<br>• 2 skirt/pant hangers<br>• One (1) laundry bag is required to be in each<br>guestroom closet.<br>• Iron must have steam and dry ironing modes, automatically turn itself off after 15 minutes of no movement, and feature a power light that indicates when the unit is in auto shut-off mode.<br>• The ironing board must be covered with a pad and securely fitted cover. <br>• Iron and ironing board must be stored in a caddy within the closet.
-
Are all other bedroom and foyer mirrors clean, streak free, and in good condition?
-
Is the mini frig working, clean, and in good condition?
-
Is the microwave working, clean, and in good condition?
-
In-Room Coffee:<br>• One (1) single-serve coffee maker with disposable filter. No decanter type coffee makers are permitted. Two (2) regular and one (1) decaffeinated coffee supplies.<br>• One (1) pre-packaged condiment kit with 2 sugars, 2 sweeteners, 2 powdered creams, 2 stir sticks and napkin.<br>• Two (2) double-walled wrapped Wyndham Rewards cup with two (2) lids individually wrapped or unwrapped) are provided.<br>• Two (2) individually wrapped, transparent 8 oz. cups.
-
Is the brand standard ice bucket • One (1) black Ice bucket with tray (round insulated<br>with lid).
-
Waste Baskets:<br>• Two (2) black wastebaskets per guestroom (1 in room and 1 in bathroom). Each wastebasket must be 13-quart (liner is required).
-
Is the guest room carpet clean, free from debris and stains, and freys.
-
Is the room free from bad odor or too much deoderizer?
-
Is the guest room thermostat set to the standard property-required temperature?
-
Is the property-designed housekeeper's note placed on the bed?
Room Inspections #4
-
Enter room number to inspect
-
Is the guest room number sign clean and in good condition?
-
Guest room door is clean, in good repair, shuts locked on its own.
-
Shower/Tub walls are clean and in good repair?
-
Shower/Tub surround caulking is free from cracking, mold, or stains?
-
Is the shower curtain clean, and in good condition?
-
Bathroom floor free from hair.
-
All bathroom drains work properly.
-
Toilet is clean and free from stains, and flushes properly.
-
Is the toilet paper staged?
-
Sink is clean and chip or stain free.
-
All chrome or metal fixtures are clean and spot free?
-
Bathroom mirror is clean, streak free, and in good condition?
-
Are the bathroom walls, wall vinyl, and floor free from damage, marks, stains, or hair.
-
Guest room Towels standard: King Rooms = -- 3 Wash Cloths -- 3 Hand Towels -- 3 Bath Towels -- 1 Bath Matt Queen Rooms = -- 4 Wash Cloths -- 4 Hand Towels -- 4 Bath Towels -- 1 Bath Matt
-
Bathroom brand standard amenities include:<br>• Hair-Dryer One (1) minimum 1875 watt, retractable, folding, hand-held hairdryer stored in a generic black hairdryer bag. <br>• (1) Single-Use Makeup Remover Wipe placed on the Amenity Tray. <br>• (1) Facial Tissue Box - Smoke Grey Tray - 10 ½”x 5 ½”x 2 ½”. <br>• Toilet Tissue Two (2) rolls of toilet tissue: one (1) roll must be in a holder, one (1) must be full and in its wrapper. <br>• (1) Hookless Shower curtain Green® white shower curtain with mesh window. <br>• Small Bottle program smoke grey acrylic amenity tray and soap dish.<br> o One (1) Dove Conditioner - 0.75 oz.<br> o One (1) Dove Body Lotion - 0.75 oz.<br> o One (1) Dove Body Wash - 0.75 oz
-
Is the bathroom vent clean and dust free?
-
All guest room lights work.
-
Is the mattress clean and in good condition?
-
Is the box spring in good condition?
-
Is the mattress pad clean, free from hair, and in good condition?
-
Bed Linen by brand below (both King / Queen):<br>One (1) Fitted or Flat Bottom sheet (Welspun)<br>One (1) Flat sheet (Welspun)<br>One (1) Bed Blanket by Wynrest<br>One (1) Top Cover (comforter) by Cosmo Luxe<br>One (1) Fitted bed skirt<br>
-
Pillow Standard as shown below:<br>• Three (3) pillows must be provided for each double and queen-sized bed.<br>• Five (5) pillows must be provided for each king-sized bed.<br>• Each pillow must be the Standard-size, Superside Gusset Gel Fiber, Medium Density Pillow. Pillow is 17” x 26”, 27 oz., T233, and 100% Cotton<br><br>All Pillows must also have a Wynrest branded pillow protector meeting the requirements below:<br>• 220 thread count, microfiber, zippered closure.<br>• Wrinkle, stain, and mildew resistant.<br>• The pillow protector must meet the dimensions of the pillow provided.<br>
-
Is all the room furniture clean, free from stains, and in good condition?
-
Does the phone work, is in good condition, and is clean?
-
The drapes and blackout shades work properly and are in good contiion free from tears and stains?
-
The window is clean, and free from streaks?
-
The A/C works, is clean, and free from dust inside and out?
-
The ceiling is clean and free from marks and stains?
-
The walls are clean, free from marks, and all wall vinyl is in good condition (no pealing)?
-
The TV works properly, is clean and free from dust?
-
The TV remote works and is it clean?
-
Alarm Clock/Radio <br>• One (1) CubieBlue or Hotelo Power Plus* clock is required in each guest room and must be placed on the nightstand. CubieBlue combines a simple alarm clock, Bluetooth music play through with the convenience of charging at the nightstand.<br><br>OR<br><br>• The Hotelo Power Plus alarm clock may be purchased through American Hotel Register or Amtex. <br>
-
Does the closet door open/close properly and is it in good condition?
-
Closet area must:<br>• 4 regular hangers, hook style<br>• 2 skirt/pant hangers<br>• One (1) laundry bag is required to be in each<br>guestroom closet.<br>• Iron must have steam and dry ironing modes, automatically turn itself off after 15 minutes of no movement, and feature a power light that indicates when the unit is in auto shut-off mode.<br>• The ironing board must be covered with a pad and securely fitted cover. <br>• Iron and ironing board must be stored in a caddy within the closet.
-
Are all other bedroom and foyer mirrors clean, streak free, and in good condition?
-
Is the mini frig working, clean, and in good condition?
-
Is the microwave working, clean, and in good condition?
-
In-Room Coffee:<br>• One (1) single-serve coffee maker with disposable filter. No decanter type coffee makers are permitted. Two (2) regular and one (1) decaffeinated coffee supplies.<br>• One (1) pre-packaged condiment kit with 2 sugars, 2 sweeteners, 2 powdered creams, 2 stir sticks and napkin.<br>• Two (2) double-walled wrapped Wyndham Rewards cup with two (2) lids individually wrapped or unwrapped) are provided.<br>• Two (2) individually wrapped, transparent 8 oz. cups.
-
Is the brand standard ice bucket • One (1) black Ice bucket with tray (round insulated<br>with lid).
-
Waste Baskets:<br>• Two (2) black wastebaskets per guestroom (1 in room and 1 in bathroom). Each wastebasket must be 13-quart (liner is required).
-
Is the guest room carpet clean, free from debris and stains, and freys.
-
Is the room free from bad odor or too much deoderizer?
-
Is the guest room thermostat set to the standard property-required temperature?
-
Is the property-designed housekeeper's note placed on the bed?
Room Inspections #5
-
Enter room number to inspect
-
Is the guest room number sign clean and in good condition?
-
Guest room door is clean, in good repair, shuts locked on its own.
-
Shower/Tub walls are clean and in good repair?
-
Shower/Tub surround caulking is free from cracking, mold, or stains?
-
Is the shower curtain clean, and in good condition?
-
Bathroom floor free from hair.
-
All bathroom drains work properly.
-
Toilet is clean and free from stains, and flushes properly.
-
Is the toilet paper staged?
-
Sink is clean and chip or stain free.
-
All chrome or metal fixtures are clean and spot free?
-
Bathroom mirror is clean, streak free, and in good condition?
-
Are the bathroom walls, wall vinyl, and floor free from damage, marks, stains, or hair.
-
Guest room Towels standard: King Rooms = -- 3 Wash Cloths -- 3 Hand Towels -- 3 Bath Towels -- 1 Bath Matt Queen Rooms = -- 4 Wash Cloths -- 4 Hand Towels -- 4 Bath Towels -- 1 Bath Matt
-
Bathroom brand standard amenities include:<br>• Hair-Dryer One (1) minimum 1875 watt, retractable, folding, hand-held hairdryer stored in a generic black hairdryer bag. <br>• (1) Single-Use Makeup Remover Wipe placed on the Amenity Tray. <br>• (1) Facial Tissue Box - Smoke Grey Tray - 10 ½”x 5 ½”x 2 ½”. <br>• Toilet Tissue Two (2) rolls of toilet tissue: one (1) roll must be in a holder, one (1) must be full and in its wrapper. <br>• (1) Hookless Shower curtain Green® white shower curtain with mesh window. <br>• Small Bottle program smoke grey acrylic amenity tray and soap dish.<br> o One (1) Dove Conditioner - 0.75 oz.<br> o One (1) Dove Body Lotion - 0.75 oz.<br> o One (1) Dove Body Wash - 0.75 oz
-
Is the bathroom vent clean and dust free?
-
All guest room lights work.
-
Is the mattress clean and in good condition?
-
Is the box spring in good condition?
-
Is the mattress pad clean, free from hair, and in good condition?
-
Bed Linen by brand below (both King / Queen):<br>One (1) Fitted or Flat Bottom sheet (Welspun)<br>One (1) Flat sheet (Welspun)<br>One (1) Bed Blanket by Wynrest<br>One (1) Top Cover (comforter) by Cosmo Luxe<br>One (1) Fitted bed skirt<br>
-
Pillow Standard as shown below:<br>• Three (3) pillows must be provided for each double and queen-sized bed.<br>• Five (5) pillows must be provided for each king-sized bed.<br>• Each pillow must be the Standard-size, Superside Gusset Gel Fiber, Medium Density Pillow. Pillow is 17” x 26”, 27 oz., T233, and 100% Cotton<br><br>All Pillows must also have a Wynrest branded pillow protector meeting the requirements below:<br>• 220 thread count, microfiber, zippered closure.<br>• Wrinkle, stain, and mildew resistant.<br>• The pillow protector must meet the dimensions of the pillow provided.<br>
-
Is all the room furniture clean, free from stains, and in good condition?
-
Does the phone work, is in good condition, and is clean?
-
The drapes and blackout shades work properly and are in good contiion free from tears and stains?
-
The window is clean, and free from streaks?
-
The A/C works, is clean, and free from dust inside and out?
-
The ceiling is clean and free from marks and stains?
-
The walls are clean, free from marks, and all wall vinyl is in good condition (no pealing)?
-
The TV works properly, is clean and free from dust?
-
The TV remote works and is it clean?
-
Alarm Clock/Radio <br>• One (1) CubieBlue or Hotelo Power Plus* clock is required in each guest room and must be placed on the nightstand. CubieBlue combines a simple alarm clock, Bluetooth music play through with the convenience of charging at the nightstand.<br><br>OR<br><br>• The Hotelo Power Plus alarm clock may be purchased through American Hotel Register or Amtex. <br>
-
Does the closet door open/close properly and is it in good condition?
-
Closet area must:<br>• 4 regular hangers, hook style<br>• 2 skirt/pant hangers<br>• One (1) laundry bag is required to be in each<br>guestroom closet.<br>• Iron must have steam and dry ironing modes, automatically turn itself off after 15 minutes of no movement, and feature a power light that indicates when the unit is in auto shut-off mode.<br>• The ironing board must be covered with a pad and securely fitted cover. <br>• Iron and ironing board must be stored in a caddy within the closet.
-
Are all other bedroom and foyer mirrors clean, streak free, and in good condition?
-
Is the mini frig working, clean, and in good condition?
-
Is the microwave working, clean, and in good condition?
-
In-Room Coffee:<br>• One (1) single-serve coffee maker with disposable filter. No decanter type coffee makers are permitted. Two (2) regular and one (1) decaffeinated coffee supplies.<br>• One (1) pre-packaged condiment kit with 2 sugars, 2 sweeteners, 2 powdered creams, 2 stir sticks and napkin.<br>• Two (2) double-walled wrapped Wyndham Rewards cup with two (2) lids individually wrapped or unwrapped) are provided.<br>• Two (2) individually wrapped, transparent 8 oz. cups.
-
Is the brand standard ice bucket • One (1) black Ice bucket with tray (round insulated<br>with lid).
-
Waste Baskets:<br>• Two (2) black wastebaskets per guestroom (1 in room and 1 in bathroom). Each wastebasket must be 13-quart (liner is required).
-
Is the guest room carpet clean, free from debris and stains, and freys.
-
Is the room free from bad odor or too much deoderizer?
-
Is the guest room thermostat set to the standard property-required temperature?
-
Is the property-designed housekeeper's note placed on the bed?