Long Haul QC Audit (Ver 5)

Operation

• Document No.

• Conducted on

  Date

• Prepared by

• City:

  LGW

  LHR
• Location
  Address

• Aircraft Number

• Gate/Stand

• Team Leader

First Class Cabin

• FC1 - Cabin walls/ Bulkheads / ceiling cleaned/magazine rack and display unit cleaned

  Yes

  No

  N/A

• FC2 - Windows/blinds/logos cleaned/Windows blinds closed

  Yes

  No

  N/A

• FC3 - Wardrobes, overhead lockers & stowage areas, cleaned and debris removed/coat hangers replenished<br>

  Yes

  No

  N/A

• FC4 - IFE screens controls and stowage are cleaned

  Yes

  No

  N/A

• FC5- - Sleeper seats (when applicable) cleaned including surrounding area/ Return to landing position (upright)/lights (Buddy seat)

  Yes

  No

  N/A

• FC6 - Pocket contents have debris removed. Magazines in good condition/replaced/replenished/ Ensure correct safety card in front, sick bags and charity bags replenished

  Yes

  No

  N/A

• FC7 - Seat arms, seat backs, hard surfaces, Meal/drink trays cleaned including backs/ put away dry and locked into position

  Yes

  No

  N/A

• FC8 - Floors, floor channels and seat areas are vacuumed and free of debris

  Yes

  No

  N/A

• FC9 - Carpets free of stains and gum removed?

  Yes

  No

  N/A

• FC10 - PSU cleaned and dust and debris removed/air vents

  Yes

  No

  N/A

• FC11 - Dressing as per brand and sleeper pillows stored in plastic bags/ Ensure pillows are clean and replace is necessary

  Yes

  No

  N/A

Club World Cabin

• CW1 - Cabin walls/ Bulkheads/ Boarding doors/ Magazine racks and display unit/logo cleaned/ Bassinet table cleaned and straps stowed/stairwell rails cleaned

  Yes

  No

  N/A

• CW2 - Windows/blinds cleaned/Closed

  Yes

  No

  N/A

• CW3 - Wardrobes, overhead lockers & Stowage areas/ Ceilings cleaned and Debris removed (upper deck side lockers cleaned and debris removed) PSU

  Yes

  No

  N/A

• CW4- - IFE screens free of prints and streaks

  Yes

  No

  N/A

• CW5 - Pocket contents have trash removed. Magazines in good condition/replaced/replenished/ Ensure safety card in front, sick bags and charity bags replenished

  Yes

  No

  N/A

• CW6 - Seat arms, seat backs, hard surfaces, Meal/drink trays cleaned including backs/ put away dry and locked into position

  Yes

  No

  N/A

• CW7- - Sleeper seats (when applicable) cleaned including surrounding area, including creases (use crevices tool)/Ensure seat belts are crossed/IFE controls and lights/draws left open. Privacy screen cleaned (return seat to upright position)

  Yes

  No

  N/A

• CW8 - Floors, channels and seat areas are vacuumed and free of debris

  Yes

  No

  N/A

• CW9 - Carpets free of stains and gum removed, including stairwell

  Yes

  No

  N/A

• CW10 - Dress to brand/ Pillows replaced when necessary

  Yes

  No

  N/A

World Traveler/Economy Cabin

• EC1 - Stowage/overhead lockers clean<br>

  YES

  NO

  N/A

• EC2 - IFE screens free of prints and streaks/Controls wiped cleaned

  YES

  NO

  N/A

• EC3 - All debris removed from seat back and bulk head pockets

  YES

  NO

  N/A

• EC4 - Pocket contents in good condition/replaced/replenished/ Ensure safety card in front, sick bags and charity bags replensihed

  YES

  NO

  N/A

• EC5 - Seats dressed according to brands(kits)/ presentation/ creases/ stains/Check pillow replace is needed

  YES

  NO

  N/A

• EC6 - Seats brushed free of crumbs/ Leather cleaned (when applicable)/Seat belts crossed

  YES

  NO

  N/A

• EC7 - Seat arms, seat backs, hard surfaces, ensure RED bag stowed in rear overhead locker

  YES

  NO

  N/A

• EC8 - Carpets free from gum and stains

  Yes

  No

  N/A

• EC9 - Meal/drink trays cleaned including backs/ put away dry and locked into position

  YES

  NO

  N/A

• EC10 - Carpets vacuumed and floor channels free from debris

  Yes

  No

  N/A

• EC11 - Walls and bulkheads/ ceiling free of dust debris and marks/ PSU/ Wardrobes/ Coat hangers replenished<br>

  Yes

  No

  N/A

• EC12 - Windows and blinds clean and smear free/Left closed

  Yes

  No

  N/A

TOILETS

• LAV1 - Mirrors clean and free of streaks

  YES

  NO

  N/A

• LAV2 - Toilet seats & surrounds/ pan cleaned

  YES

  NO

  N/A

• LAV3 - Hand basins/Taps /plugs/ soap holder cleaned

  YES

  NO

  N/A

• LAV4 - Bin emptied/ stowage area wiped clean and left dry

  YES

  NO

  N/A

• LAV5 - Wall/ Floors /Doors/ air vents cleaned/ Baby changing table/pictures cleaned

  YES

  NO

  N/A

• LAV6 - Toilet kits replenished/replaced/ back up stock left in stowage

  YES

  NO

  N/A

• LAV7 - smoke detector and overhead service unit cleaned and clear of dust

  Yes

  No

  N/A

Galleys

• GAL1 - Ovens/Microwave/warming cupboards/chillers inside and out cleaned

  YES

  NO

  N/A

• GAL2 - On board trolleys cleaned and stored

  Yes

  No

  N/A

• GAL3 - Sinks and brewers

  YES

  NO

  N/A

• GAL4 - Walls/ Stowage doors & hard surfaces including CSD areas/ Pull outs trays and work tops cleaned

  YES

  NO

  N/A

• GAL5 - Floors & stowage's free of debris and cleaned inside and exterior

  YES

  NO

  N/A

• GAL6 - Compactor and waste bins cleaned of debris and left dry

  Yes

  No

  N/A

• GAL7 - Air vents cleaned/ Ceiling remove obvious marks and spills

  YES

  NO

  N/A

Other (MISC)

• MISC1 - Return dressing loaded

  YES

  NO

  N/A

• MISC2 - Flight deck floor cleaned/cup holders wiped and all rubbish removed

  YES

  NO

  N/A

• MISC3 - General / Jetty/ stands/ plug socket covers/other

  YES

  NO

  N/A

• MISC4- Crew rest area dressed according to aircraft route (as per BA requirement)and cleaned

  Yes

  No

  N/A

• MISC5 - Security slip filled out accurately.

  YES

  NO

  N/A

• MISC6 - Condition (aircraft wear and tear) Report any damage

  Yes

  No

  N/A