Information
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
A) INTERNAL THEFT
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A.1 - Are all Tills free of Alert Signals and Exposures?
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A.2 - Are Refunds Controlled?
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A.3 - Are Staff Searches carried out according to the Search Policy?
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A.4 - Are Contractor and Visitor searches carried out according to the Search Policy?
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A.5 - Are details of any Till Variances sent to Accounts (Emily)?
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A.6 - Are Lockers being used to store all valuables and locked?
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A.7 - Is the Rubbish checked by Management?
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A.8 - Is Cash Charting in use if the store has a number of Cash Variances?
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A.9 - Are all Management valuables secure?
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A.10 - Are all Safe and Till floats correct?
B) External Theft
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B.1 - Are the Fitting Rooms controlled and being checked?
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B.2 - Has Civil Recovery been completed for External Theft Issues?
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B.3 - Check Tagging Levels in store. Is it at 99% or above?
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B.4 - Are EAS pedestals being checked daily and have any faults been reported?
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B.5 - Can Staff name 10 External Theft Alert Signals?
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B.6 - Are staff aware how to deter a potential Shoplifter?
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B.7 - Are staff aware of how to deal with a potential robbery?
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B.8 - Are Banning Notices handed out to Shoplifters?
C) Physical Security
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C.1 - Is the Building Secure?
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C.2 - Are Keys and Fobs being used, only handled by Key Holders?
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C.3 - can Managers demonstrate use of CCTV system?
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C.4 - Are the Store Shutters being controlled?
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C.5 - Have the Safe and Access Control Codes been changed in line with Company Policy?
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C.6 - Has the Store opened or closed outside of the set window without any justified reason?
D) Operational Losses
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D.1 - Are all Visitore and Contractors signing in?
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D.2 - Are all Till Staff aware of the Code 10 Procedure?
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D.3 - Are staff adhering to the Store Cash Drop Limit?
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D.4 - Have all New Starters paid for their uniform?
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D.5 - Has all Lost Property been recorded and dealt with as per the Policy?
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D.6 - Have all Petty Cash Transactions been dealt with as per the Policy?
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D.7 - Are any IBT waiting to leave the store and has it been prepared correctly?
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D.8 - Have all New Starters been allocated a Payroll Number and have Leavers been processed?
E) H&S Sales Area
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E.1 - Is the floor free from damage or slip/trip hazards?
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E.2 - Do clear glass doors have markings to alert customers to their presence?
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E.3 - Are adequate provisions made for wet weather conditions to prevent slips and falls?
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E.4 - Are all lifts and Escalators working correctly?
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E.5 - Is merchandise displayed in a safe manner?
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E.6 - Are all fire routes and exits unobstructed, free from materials and storage, secure fastenings removed and store safely, with a clear path to the assembly point?
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E.7 - Are all extinguishers and Call Points obstruction free and correct signage displayed?
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E.8 - Are all extinguishers pressurised, unused and within 13 months of the last service date?
F) H&S Back of House
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F.1 - Is the floor free from damage or slip/trip hazard?
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F.2 - Is all work equipment safely stored, posing no risk to injury?
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F.3 - Are stepladders/kick stools in good condition and suitable for reaching stock? (Rubber feet, no damage, stored secure and safely)
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F.4 - Are approved safety knives available and in use?
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F.5 - Are all electrical appliances in safe working order, free from defects and subject to PAT testing?
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F.6 - Are all fire routes and exits unobstructed, free from materials and storage, security fastenings removed & stored safely, with a clear path to the assembly point?
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F.7 - Are all Extinguishers and Call Points obstruction free and displaying the correct signage?
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F.8 - Are all Fire Extinguishers pressurised, unused and within 13 months of the last service date?
G) H&S General
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G.1 - Is the Health and Safety Notice Board up to date?
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G.2 - Have all Staff and Management received 'Health and Safety Induction Training' with evidence recorded on their 'H&S Training Record'?
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G.3 - Has the fire alarm been testes as agreed (at least monthly), with a signal received by the monitoring/shopping centre? (Check records)
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G.4 - Have all Accident/Investigation reports been completed correctly and follow ups auctioned?
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G.5 - Have all Risk Assessments been printed from Sonic, been signed by Store Manager and reviewed within the dates specified?
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G.6 - Is the FRA available and have all recommendations been actioned?
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G.7 - Has a successful fire evacuation drill been completed in the past 6 months?
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G.8 - Has emergency lighting been inspected monthly and any defects actioned?
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G.9 - Have all. Actions identified on the most recent H&S inspection, been actioned by the 'Target completion date'?
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G.10 - Are wheelchair refuge points well lit, free from obstruction and indicated with correct signage?
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G.11 - Are cooling fans at the rear of the Music System rack/CCTV recorder free from dust build up?
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G.12 - Is the plant room, switch room, air conditioning plant and lift motor room clear of all materials and locked?
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G.13 - Are stock levels at a manageable level and not posing any risk?
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G.14 - Is the Sprinkler System maintained and tested weekly?
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G.15 - Is the Store WEEE sign in place?
General Observations
Action Plan
Sign Off
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On site representative
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Auditor's signature
Summery Breakdown
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A Internal Theft
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B External Theft
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C Physical Security
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D Operational Losses
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Total for Loss Prevention =
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E H&S Sales Area
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F H&S Back of House
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G H&S General
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Total for Health & Safety =
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Overall Score