Information

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

A) INTERNAL THEFT

  • A.1 - Are all Tills free of Alert Signals and Exposures?

  • A.2 - Are Refunds Controlled?

  • A.3 - Are Staff Searches carried out according to the Search Policy?

  • A.4 - Are Contractor and Visitor searches carried out according to the Search Policy?

  • A.5 - Are details of any Till Variances sent to Accounts (Emily)?

  • A.6 - Are Lockers being used to store all valuables and locked?

  • A.7 - Is the Rubbish checked by Management?

  • A.8 - Is Cash Charting in use if the store has a number of Cash Variances?

  • A.9 - Are all Management valuables secure?

  • A.10 - Are all Safe and Till floats correct?

B) External Theft

  • B.1 - Are the Fitting Rooms controlled and being checked?

  • B.2 - Has Civil Recovery been completed for External Theft Issues?

  • B.3 - Check Tagging Levels in store. Is it at 99% or above?

  • B.4 - Are EAS pedestals being checked daily and have any faults been reported?

  • B.5 - Can Staff name 10 External Theft Alert Signals?

  • B.6 - Are staff aware how to deter a potential Shoplifter?

  • B.7 - Are staff aware of how to deal with a potential robbery?

  • B.8 - Are Banning Notices handed out to Shoplifters?

C) Physical Security

  • C.1 - Is the Building Secure?

  • C.2 - Are Keys and Fobs being used, only handled by Key Holders?

  • C.3 - can Managers demonstrate use of CCTV system?

  • C.4 - Are the Store Shutters being controlled?

  • C.5 - Have the Safe and Access Control Codes been changed in line with Company Policy?

  • C.6 - Has the Store opened or closed outside of the set window without any justified reason?

D) Operational Losses

  • D.1 - Are all Visitore and Contractors signing in?

  • D.2 - Are all Till Staff aware of the Code 10 Procedure?

  • D.3 - Are staff adhering to the Store Cash Drop Limit?

  • D.4 - Have all New Starters paid for their uniform?

  • D.5 - Has all Lost Property been recorded and dealt with as per the Policy?

  • D.6 - Have all Petty Cash Transactions been dealt with as per the Policy?

  • D.7 - Are any IBT waiting to leave the store and has it been prepared correctly?

  • D.8 - Have all New Starters been allocated a Payroll Number and have Leavers been processed?

E) H&S Sales Area

  • E.1 - Is the floor free from damage or slip/trip hazards?

  • E.2 - Do clear glass doors have markings to alert customers to their presence?

  • E.3 - Are adequate provisions made for wet weather conditions to prevent slips and falls?

  • E.4 - Are all lifts and Escalators working correctly?

  • E.5 - Is merchandise displayed in a safe manner?

  • E.6 - Are all fire routes and exits unobstructed, free from materials and storage, secure fastenings removed and store safely, with a clear path to the assembly point?

  • E.7 - Are all extinguishers and Call Points obstruction free and correct signage displayed?

  • E.8 - Are all extinguishers pressurised, unused and within 13 months of the last service date?

F) H&S Back of House

  • F.1 - Is the floor free from damage or slip/trip hazard?

  • F.2 - Is all work equipment safely stored, posing no risk to injury?

  • F.3 - Are stepladders/kick stools in good condition and suitable for reaching stock? (Rubber feet, no damage, stored secure and safely)

  • F.4 - Are approved safety knives available and in use?

  • F.5 - Are all electrical appliances in safe working order, free from defects and subject to PAT testing?

  • F.6 - Are all fire routes and exits unobstructed, free from materials and storage, security fastenings removed & stored safely, with a clear path to the assembly point?

  • F.7 - Are all Extinguishers and Call Points obstruction free and displaying the correct signage?

  • F.8 - Are all Fire Extinguishers pressurised, unused and within 13 months of the last service date?

G) H&S General

  • G.1 - Is the Health and Safety Notice Board up to date?

  • G.2 - Have all Staff and Management received 'Health and Safety Induction Training' with evidence recorded on their 'H&S Training Record'?

  • G.3 - Has the fire alarm been testes as agreed (at least monthly), with a signal received by the monitoring/shopping centre? (Check records)

  • G.4 - Have all Accident/Investigation reports been completed correctly and follow ups auctioned?

  • G.5 - Have all Risk Assessments been printed from Sonic, been signed by Store Manager and reviewed within the dates specified?

  • G.6 - Is the FRA available and have all recommendations been actioned?

  • G.7 - Has a successful fire evacuation drill been completed in the past 6 months?

  • G.8 - Has emergency lighting been inspected monthly and any defects actioned?

  • G.9 - Have all. Actions identified on the most recent H&S inspection, been actioned by the 'Target completion date'?

  • G.10 - Are wheelchair refuge points well lit, free from obstruction and indicated with correct signage?

  • G.11 - Are cooling fans at the rear of the Music System rack/CCTV recorder free from dust build up?

  • G.12 - Is the plant room, switch room, air conditioning plant and lift motor room clear of all materials and locked?

  • G.13 - Are stock levels at a manageable level and not posing any risk?

  • G.14 - Is the Sprinkler System maintained and tested weekly?

  • G.15 - Is the Store WEEE sign in place?

General Observations

Action Plan

Sign Off

  • On site representative

  • Auditor's signature

Summery Breakdown

  • A Internal Theft

  • B External Theft

  • C Physical Security

  • D Operational Losses

  • Total for Loss Prevention =

  • E H&S Sales Area

  • F H&S Back of House

  • G H&S General

  • Total for Health & Safety =

  • Overall Score

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