Loss Prevention Support Visit - Wickes Profit Protection

• Document No.

• Loss Prevention Support Visit - Wicked Profit Protection

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

LOCK THE BACK

• Is stock well segregated in the yard and warehouse to aid an accurate count?

  Yes

  No

  N/A

• Is there evidence of a good damage culture in the yard and warehouse? Do both areas look well controlled with only clean stock in both locations?

  Yes

  No

  N/A

• Can all FLT drivers / nominated colleagues discuss their licence to receive?

  Yes

  No

  N/A

LOCK THE SHOPFLOOR

• Are damages on the salesfloor reduced to clear? Is the store using a guide of 25% / 50% / 75% to aid clearance of damages?

  Yes

  No

  N/A

• Is the store compliant with the tagging and defensive merchandising briefs? Does the use of the loss pack / defensive merchandising match the risk and YTD losses?

  Yes

  No

  N/A

• Are gap walks completed daily and are adjustments made on the back of findings?

  Yes

  No

  N/A

• Is there evidence of dated stock in the store not being rotated? Check plaster, cement, Sika waterproofers and cutting discs.

  Yes

  No

  N/A

• Complete a 50 SEL check. Does the store have 3 or less incorrect prices?

  Yes

  No

  N/A

• Is the stores WPOS trend below £50 on average over the previous 4 weeks?

  Yes

  No

  N/A

LOCK THE FRONT

• Can colleagues operating a till discuss their licence to serve?

  Yes

  No

  N/A

• Can the front end colleagues articulate how they would deal with branded returns including where to find the returns policy for each brand?

  Yes

  No

  N/A

• Are QOD and C&C managed closely? Are collections / deliveries cleared down and dispatched correctly? Is there a process in place to ensure no orders become overdue without challenge?

  Yes

  No

  N/A

LOCK THE PROCESS

• Has the store counted all planned counts over the past 4 weeks as per the count schedule?

  Yes

  No

  N/A

• Is there evidence of a thorough 5% check being completed on all counts?

  Yes

  No

  N/A

• Does ODAS appear to be well controlled? Are all invoices and IBT's recent with evidence of action being taken on any longer standing / held issues?

  Yes

  No

  N/A

• Do the stores K&B returns appear well managed and controlled? Check the code 30 process, quality, volume and accuracy of stock on hand.

  Yes

  No

  N/A

LEADERSHIP

• Can the store aticulate what is available in the shrinkage toolkit? Is there evidence of use of the toolkit (loss pack, tagging guides, cost leadership drive, coaching cards etc.)?

  Yes

  No

  N/A

• Is there a robust shrinkage action plan in place that is engaging to the store team?

  Yes

  No

  N/A

• Do colleagues display the behaviour of / understand the shrinkage action plan?

  Yes

  No

  N/A

• Does the leadership team use Gainshare when communicating cost controls with the colleague population?

  Yes

  No

  N/A