Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Cash Handling

  • Are there two persons handling cash at all times?

  • Are sessions opened correctly with a name attached?

  • Is safe reconciled twice a day?

  • Do pick ups occur/does store use counter cache correctly?

  • Does store conduct policy related blind spot checks?

  • Does the store ensure tills aren't shared?

  • No declarations of local cash?

  • Please Data mine the POS report and highlight any concerns. POS reports OK?

Refunds/voids/markdowns

  • Does store follow correct policy when conducting refunds?

  • Are management conducting all voids?

  • Does store follow markdown policy?

  • Is store date checking and reducing short dated lines?

Investigations

  • Is discrepancy investigation folder set up as per company instruction?

  • Do investigation occur when a till is +/-£3?

  • Are investigation thorough with actions taken to prevent them occurring?

Paperwork

  • Is safe log filled in twice daily?

  • Does the store conduct safe handovers on split shifts?

  • Does bank book have two signatures?

  • Does the store have a record of staff searches?

  • Is visitor log set up and in use?

Alarm/store entry

  • Is store alarm call out list up to date?

  • Does each management have a fob/code assigned to them?

  • Are there always two persons present on site?

Damages

  • Are damages processed as per company policy?

  • Is damages area tidy?

  • Is area manager signing off damages regularly?

Warehouse

  • Is warehouse organised by category?

  • Is warehouse tidy with no loose products on floor?

  • Is legacy stock palletised?

  • No hidden rooms with stock?

  • Is Ecolab folder up to date or no evidence of pest activity?

ATM

  • Does the store follow ATM best working pratice

  • Is the ATM float correct or does it need increasing or reduced?

  • was the ATM working during you visit, if not has it been reported out of service?

Security

  • Does the store have a security guard?

  • Is the security guard acting as a deterrent?

  • Has the guard received relevant training to ensure that he can operate to a high standard?

  • Does the Guard serve DWF civil recovery?

Comments

  • Loss Prevention Sign

  • Store Manager sign

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