Title Page
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Client Name
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Contact Person
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Designation/title
- Owner/President/Chairman/CEO
- Manager
- Supervisor
- Purchaser
- Sales Personnel
- Technical Support
- Others
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Address
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Primary Telephone Number
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Business Mobile Number (1)
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Business Mobile Number (2)
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Primary Email Address
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Business Email Address
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Owner Email Address
Questionnaire
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Please choose which type of client you would like to visit today?
- Dealer
- End-user
- In-house
- Ace Hardware
- Wilcon Depot
- New Dealership Application
- Others
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Please state your client current dealership status with CLK?
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What is the customer official business with CLK?
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What are the dealership status for
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Who is their supplier? Please specify the name of their sub-dealers. Please write as many as possible.
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Please choose one major brand displayed inside their shop.
- Bosch
- Ingco
- Powerhouse
- Dartek
- Lotus
- Dewalt
- Mxasell
- DCA
- Hilti
- Milwaukee
- KYK
- Argo
- Stihl
- Stanley Black & Decker
- Hoover
- Ryobi
- Hitachi
- Lenox
- Porter-Cable
- Craftsman
- Ridgid
- Metabo
- Skil
- Kobalt
- Irwin Tools
- Festool
- Others
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What is our sales ratio?
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Makita (%)
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
Bosch (%)
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
Ingco (%)
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
Chinese brands? Please specify:
-
undefined
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
Please specify major competitors brands:
-
Bosch
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
Dewalt
-
Milwaukee
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
Hilti
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
Stihl
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
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Do they sell OPE products?
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Which Outdoor Power Equipment (OPE) are they selling?
- Chainsaw
- Grass cutters
- Lawn Mower
- Mist Blowers
- Others
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What are the brands and models?
- Bosch
- Ingco
- Powerhouse
- Dartek
- Lotus
- Dewalt
- Mxasell
- DCA
- Hilti
- Milwaukee
- KYK
- Argo
- Stihl
- Stanley Black & Decker
- Hoover
- Ryobi
- Hitachi
- Lenox
- Porter-Cable
- Craftsman
- Ridgid
- Metabo
- Skil
- Kobalt
- Irwin Tools
- Festool
- Others
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What is the average sales for total and fast moving product?
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Daily
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
-
Weekly
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
-
Monthly
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
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Do they sell vacuum cleaners?
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What type of vacuum cleaners they are selling?
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What are the brands and models?
- Bosch
- Ingco
- Powerhouse
- Dartek
- Lotus
- Dewalt
- Mxasell
- DCA
- Hilti
- Milwaukee
- KYK
- Argo
- Stihl
- Stanley Black & Decker
- Hoover
- Ryobi
- Hitachi
- Lenox
- Porter-Cable
- Craftsman
- Ridgid
- Metabo
- Skil
- Kobalt
- Irwin Tools
- Festool
- Others
-
What is the average sales for total and fast moving products?
-
Daily
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
-
Weekly
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
-
Monthly
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
-
Do they sell cordless powertools?
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What are the brands and models?
- Bosch
- Ingco
- Powerhouse
- Dartek
- Lotus
- Dewalt
- Mxasell
- DCA
- Hilti
- Milwaukee
- KYK
- Argo
- Stihl
- Stanley Black & Decker
- Hoover
- Ryobi
- Hitachi
- Lenox
- Porter-Cable
- Craftsman
- Ridgid
- Metabo
- Skil
- Kobalt
- Irwin Tools
- Festool
- Others
-
What is the average sales for total and fast moving products?
-
Daily
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
-
Weekly
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
-
Monthly
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
-
What are the fast moving products categories?
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What is the sales ratio?
-
Powertools
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
Generators
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
Hardware Products
- 10%
- 20%
- 30%
- 40%
- 50%
- 60%
- 70%
- 80%
- 90%
- 100%
-
What is the average monthly sales?
-
Powertools
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
-
Generators
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
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Hardware Products
- 1-1,000
- 1,000-10,000
- 10,000-30,000
- 30,000-50,000
- 50,000-100,000
- 100,000-500,000
- 500,000 and above
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Does this store have sales agents?
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How many and who do they visit?
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What is our competitive advantage?
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What is our competitive disadvantages?
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Is Makita products well displayed and organized
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Is there a signage of Makita outside the shop?
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How does the signage displayed?
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Do we have catalogue inside the client shop?
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How's catalogue being displayed?
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How do they feel about our ordering system?
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Delivery?
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Stock replenishment
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Is the client looking for specific items?
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What is the specific item being requested?
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How often does the sales specialists visit the store?
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Is there any hardware shop, depot stores in the area?
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Can you give us the name?
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How can we improve our service to your shop to increase our sales?
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Summary of discussions
Modern Channels
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Absenteeism/tardiness
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No excessive tardiness/absenteeism in previous 5 weeks
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Showed up on time
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Merchandising
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Fast moving items are in stock
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Makita products are well displayed and appealing
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Price tag is correct and displayed properly
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Other
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Updated sales report
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Updated inventory report
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Price comparison
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Summary of report
