Information
-
Applicants Name
-
Conducted on
-
Prepared by
-
Location
General Questions (Can be used for any interview)
Behavioral and Situational Questions
-
Give me a specific example of a time when you used good judgement and logic in solving a problem.
-
Give me a specific occasion in which you conformed to a policy with which you did not agree.
-
Has there been a time when you improved a process or introduced a new idea? What was it? How did you go about making the changes (step by step - lead me through your decision making process)
-
Give me an example of an important goal that you had set in the past and tell me your success in reaching it.
-
What standards have you set for yourself in your current position? How well have you done about meeting these standards?
-
Give me an example of how you communicate with your team to effect change and reach goals.
-
Tell me about a time when you went above and beyond the call of duty to get something done or resolve a problem.
-
Tell me a time when you were confronted with an unexpected problem? How did you deal with it? What happened?
-
What would you do if the monthly goals and objectives you were working with were suddenly changed?
-
Describe the ideal working environment or management position for you to do your best work.
-
Tell me about a time when you displayed excellent leadership?
-
What has given you the greatest sense of achievement at work? Why?
-
Can you give an example of a goal or deadline you have had to meet?
-
Tell me about a time when you had to stick by a decision you made even though it made you unpopular.
Location Manager Questions
Behavioral and Situational Questions
-
What are your influencing tactics? Which people are hard to persuade?
-
How do you establish good communication and information flow with others?
-
Tell me about a customer you lost, what did you learn?
-
What was the hardest situation you ever faced with an employee?
-
Tell me about a time when your work was criticized.
-
Describe the most difficult boss you worked for and how you deal with them.
-
Describe as situation during the past year in which you had to deal with an upset customer or coworker.
-
How would you handle a difficult customer or person?
-
Give an example of when a customer was upset with your customer service.
-
Describe a time when you had a difficult employee and what you did to fix the problem.
-
How do you build and maintain a relationship with coworkers, key managers and customers?
-
How do you start a working relationship with a new customer?
Executive Position Questions
Behavioral and Situational Questions
-
Tell me about a time in which you had to use your written communication skills in order to get an important point across.
-
What was the hardest situation you ever faced with an coworker?
-
Describe as situation during the past year in which you had to deal with an upset customer or coworker.
-
How would you handle a difficult customer or person?
-
Describe a time when you had a difficult team member and what you did to fix the problem.
-
Give an example of when a customer was upset with your customer service.
-
Tell me about a time when your work was criticized.
-
Describe the most difficult boss you worked for and how you deal with them.
-
Give an example of a creative solution to unexpected situations when your leadership skills are needed.
General Questions
-
What do you find most rewarding in management?
-
Give examples of steps taken to make each team members feel important.
-
What is the difference between a manager and a leader?
-
How open-minded are you to other member’s ideas?
-
Do you consult members?
-
How do you take decisions in general?
-
What are the steps that you take to maintain a good co-worker’s relationships?
-
How do you keep relations with a person in cases where you cannot agree upon certain issues?
-
How frequently do you support others and get a support from others?
-
Does a leader need a power or an authority? How do influence people?
-
Did you have faults as a leader? Describe the situation.
-
How do you establish good communication and information flow with others?
