M&C Brand Standards Audit GP

• Conducted on

  Date

• Prepared by

• Location
  Address

EXTERNAL AREAS

• Windows & external doors sparkling and clean - glass & brass

  Yes

  No

  N/A

• Car park & garden well maintIned- all plants alive, no litter and weed free

  Yes

  No

  N/A

• Signage clean, no damage & lit where appropriate

  Yes

  No

  N/A

• Outside lights clean and on at appropriate times

  Yes

  No

  N/A

• Tables and chairs clean & tidy - no broken or missing furniture

  Yes

  No

  N/A

• Clean ashtray in centre of all tables in smoking area & emptied regulars

  Yes

  No

  N/A

LOBBY AREA

• Front mat clean, lobby well maintained & dust free, no litter or cigarette ends in lobby

  Yes

  No

  N/A

• Licensee plate & brass handle polished (no stains on otherside of handle- brasso drips)

  Yes

  No

  N/A

• Glass door gleaming - no fingerprints

  Yes

  No

  N/A

• All lights and fittings work

  Yes

  No

  N/A

• Wine cabinet/display areas up tp date - clean & dust free/tidy/relevant

  Yes

  No

  N/A

MAIN BAR/RESTURANT AREA

• Floors and carpets clean and vacuumed

  Yes

  No

  N/A

• All above air con units, vents, light fittings clean & dust free

  Yes

  No

  N/A

• Stairs clean and handrails dust free (where applicable)

  Yes

  No

  N/A

• All lights and fittings working - bulbs correct wattage and colour

  Yes

  No

  N/A

• All glass partitions, picture frames & mirrors sparkling and dust free (no hand prints/smears)

  Yes

  No

  N/A

• Chairs, sofas and fixed seating clean & good condition (no rips/stains)

  Yes

  No

  N/A

• No chewing gum on furniture

  Yes

  No

  N/A

• Appropriate music playing at correct level

  Yes

  No

  N/A

• Correct marketing materials on display

  Yes

  No

  N/A

• Server stations stocked for session and clean & tidy

  Yes

  No

  N/A

• Fires lit and roaring if appropriate, canopy over fire clean & in good condition

  Yes

  No

  N/A

RESTURANT TABLE LAYOUT

• Full candle in a clean red globe in centre of table - light at dusk

  Yes

  No

  N/A

• Cocktail menu on every table behind red globe - logo guest facing

  Yes

  No

  N/A

• Salt & pepper full and clean - hidden inside cocktail menu

  Yes

  No

  N/A

• Cutlery on a clean white napkin to the right hand side- polished and streak free - clean sparkling wine glass (placed above fork)

  Yes

  No

  N/A

BAR SERVERY

• Price list up to date showing correct prices and ABVs

  Yes

  No

  N/A

• Bar top/front clean, polished and sparkling & beer taps clean, no fonts missing

  Yes

  No

  N/A

• Back bar clean, uncluttered and tidy

  Yes

  No

  N/A

• Back bar mirrors & brass fittings clean, polished and smear free

  Yes

  No

  N/A

• Display fresh fruit (lemons & limes)

  Yes

  No

  N/A

• Fridges sparkling clean (internal and external) - all lights on and working & correct temperature

  Yes

  No

  N/A

• All fridges stocked with bottles facing forward, poures pointing to the left

  Yes

  No

  N/A

• Spirits on back bar clean & dust free (all pourers facing the left)

  Yes

  No

  N/A

• 25ml/50ml/125ml/175ml/250ml measures available

  Yes

  No

  N/A

• Drink garnishes ready and looking fresh (A cocktail area set up)

  Yes

  No

  N/A

• Glass shelves cleaned and organised, all glassware sparklong and clean

  Yes

  No

  N/A

• Glass wash area clean, tidy and well organised- inc glass wash

  Yes

  No

  N/A

• Cleaning schedule clearly displayed and being used

  Yes

  No

  N/A

• Waste bins/ bottle skips clean & broken glass bin in use

  Yes

  No

  N/A

• Sufficient clean wine buckets/ coolers

  Yes

  No

  N/A

• Tills clean - 'shine and leave a smile' till surround in place

  Yes

  No

  N/A

• Coffee machine clean and working - fully stocked

  Yes

  No

  N/A

• Sufficent clean cups, saucers, tea pots, lids sugar bowls, jugs and spoons

  Yes

  No

  N/A

• No chewing gum under bar counter

  Yes

  No

  N/A

• Bar & wine displays full, clean & dust free

  Yes

  No

  N/A

• No wine out of stock- all available and correct temp

  Yes

  No

  N/A

GUEST TOILETS

• Toilets flush - in working order & locks working

  Yes

  No

  N/A

• Floors, tiles and mirrors sparkling

  Yes

  No

  N/A

• Smells nice: air freshner working

  Yes

  No

  N/A

• No graffiti on the back of toilet doors or on cubicles

  Yes

  No

  N/A

• Light bulbs all working

  Yes

  No

  N/A

• Sinks (and around) sparkling, taps working, hot and cold water available, soap dispensers at least half full

  Yes

  No

  N/A

• Toilet tissue dispensers full and working

  Yes

  No

  N/A

• Dryers clean and working

  Yes

  No

  N/A

• Disabled toilets sparkling- alarm cord should reach floor- test alarm

  Yes

  No

  N/A

CELLAR

• Cellar card up to date

  Yes

  No

  N/A

• Correct level of stock- being rotated

  Yes

  No

  N/A

• Cellar clean and tidy- no chemicals/empty boxes left in cellar

  Yes

  No

  N/A

• Taps and couplers clean

  Yes

  No

  N/A

• Correct cellar temperature (11-13 degrees)

  Yes

  No

  N/A

• Gas bottles stored correctly- chained to wall if full

  Yes

  No

  N/A

OFFICE

• Office secure- office door and safe locked at all times (AHUS locked)

  Yes

  No

  N/A

• Security cameras working and recording

  Yes

  No

  N/A

• Clean and tidy, including floor and looks well organised

  Yes

  No

  N/A

• Training records, personnel file up to date- spot check

  Yes

  No

  N/A

• Bluesky up to date- including today

  Yes

  No

  N/A

• Buzz brief completed every shift

  Yes

  No

  N/A

• Team notice boards are being used/updated

  Yes

  No

  N/A