MARC ALEX - service - duplicate

• 

• DATE

  Date

CLIENT INFO

• CLIENT/SITE/LOCATION

• ADDRESS
  Address

• COMPLETED BY

• PERSONELL ONSITE

REFERENCE

• SERVICE REASON

• ENTWINED JOB REFERENCE NUMBER

• CONTRACTOR INVOICE REFERENCE NUMBER

CALL OUT

• DATE RECEIVED REQUEST

  Date

• TYPE OF REQUEST

  Select PRIORTY URGENT TOMORROW NEXT WK RE VISIT

  • PRIORTY
  • URGENT
  • TOMORROW
  • NEXT WK
  • RE VISIT

• COMMUNICATION OF REQUEST

  Select EMAIL PHONE TEXT

  • EMAIL
  • PHONE
  • TEXT

• DEPARTMENT REQUESTED SERVICE

  TECH SUPPORT

  PROJECT ADMIN

  PROJECT MANAGER

  CLIENT HEAD OFFICE / SITE CONTACT

  OTHER

• NAME OF TECH SUPPORT

  TOBIN

  ADAM

  JAMES

  OTHER

• NAME

• NAME OF PROJECT ADMIN

  BREE

  LARISSA

  OTHER

• NAME

• NAME OF PROJECT MANAGER

  MARC A

  MARK B

  MARK D

  OTHER

• NAME

• NAME OF HEAD OFFICE / SITE CONTACT

  CLIENT HEAD OFFICE

  CLIENT SITE CONTACT

  OTHER

• NAME

• NAME

Call out arrival

• TRAVEL TIME

  Select 1 HR 2 HR 3 HR 4 HR 5 HR 6 HR 7 HR 15 MIN 30 MIN 45 MIN

  • 1 HR
  • 2 HR
  • 3 HR
  • 4 HR
  • 5 HR
  • 6 HR
  • 7 HR
  • 15 MIN
  • 30 MIN
  • 45 MIN

• ARRIVED ON TIME?

  Yes

  No

  N/A

• TIME IN - ONSITE

  Date
• CLIENT/SITE/LOCATION
  Address

• SITE CONTACT NAME

PERSONNEL ONSITE

• PERSONELL #1

  Sign

• PERSONELL #2

  Sign

• PERSONELL #3

  Sign

• PERSONELL #4

  Sign

• PERSONELL #5

  Sign

• PERSONELL #6

  Sign

SITE

• ALL PERSONELL SIGNED IN

  Yes

  No

  N/A

• INDUCTION COMPLETED

  Yes

  No

  N/A

• CHECK IN WITH SECURITY

  Yes

  No

  N/A

• CHECK IN WITH CLIENT

  Yes

  No

  N/A

OH&S

• PPE FOR ALL PERSONELL

  Yes

  No

  N/A

• PPE FOR ALL PERSONELL

  Select HIGH VIS STEEL CAPS HARD HAT GLLASSES GLOVES

  • HIGH VIS
  • STEEL CAPS
  • HARD HAT
  • GLLASSES
  • GLOVES

• RISK ASSESMENT OF SITE

  Yes

  No

  N/A

• SAFE TO START WORK

  Safe

  At Risk

  N/A

PROBLEM ON SITE FOR SERVICE CALL

• REPORTED PROBLEM FOR SERVICE CALL

• PHOTO

  Media

PROBLEM RESOLVED OR NOT

• PROBLEM SOLVED

  Yes

  No

  N/A

• HOW WAS IT FIXED?

• WILL SITE NEED REVISIT?

  YES

  NO

  MAYBE

  N/A

  OTHER

• EXPLANATION?

• EXPLANATION?

REVISIT ITEMS NEEDED

• TECHS NEEDED

  Yes

  No

  N/A

• 1 tech

X 1hr

• 2 tech

X 1 hr

• 3 tech

x 1 hr

• 4 tech

x 1hr

• ITEM NEEDED FOR FOLLOW UP

  Select TV HDMI 1M HDMI 10M CAT 6 1M CAT 6 10M AFTER HOURS ACCESS ELECTRICIAN ENGINEERING FACILITIES ISOLATION IT TECH

  • TV
  • HDMI 1M
  • HDMI 10M
  • CAT 6 1M
  • CAT 6 10M
  • AFTER HOURS ACCESS
  • ELECTRICIAN
  • ENGINEERING
  • FACILITIES ISOLATION
  • IT
  • TECH

• OTHER/RECOMMENDATIONS?

• EXPLANATION?

REVISIT ITEMS NEEDED

• TECHS NEEDED

  Yes

  No

  N/A

• 1 tech

X 1hr

• 2 tech

X 1 hr

• 3 tech

x 1 hr

• 4 tech

x 1hr

• ITEM NEEDED FOR FOLLOW UP

  Select TV HDMI 1M HDMI 10M CAT 6 1M CAT 6 10M AFTER HOURS ACCESS ELECTRICIAN ENGINEERING FACILITIES ISOLATION IT TECH

  • TV
  • HDMI 1M
  • HDMI 10M
  • CAT 6 1M
  • CAT 6 10M
  • AFTER HOURS ACCESS
  • ELECTRICIAN
  • ENGINEERING
  • FACILITIES ISOLATION
  • IT
  • TECH

• OTHER/RECOMMENDATIONS?

PHOTOS

• SITE PHOTOS<br>

  Off

  On

• SITE

  Media

• MEDIA PLAYER

  Media

• SERIAL #

  Media

• TV

  Media

• SERIAL #

  Media

• EQUIPMENT

  Media

• SERIAL #

  Media

SUPPORT

• SUPPORT
  AUS - 1300 874 357
  NZ -

• CONTACT SUPPORT

• SYSTEM ONLINE WITH SUPPORT

  Yes

  No

  N/A

• CONTENT DISPLAYED PROPERLY AND CORRECTLY

  Yes

  No

  N/A

• TV SETUP AS PORTRAIT OR LANDSCAPE

  PORTRAIT

  LANDSCAPE

• SET TV TO LANDSCAPE ROTATE IN APP SPACE

CONTENT ON SCREEN

• CONTENT OK<br>

  Yes

  No

  N/A

• PHOTOS OF CONTENT ON SCREEN

  Media

BEFORE LEAVING

• SITE CLEAN TIDY AS ARRIVE<br>

  Yes

  No

  N/A

• NO FINGERPRINTS ON SCREEN<br>

  Yes

  No

  N/A

• SCREEN ALIGNED PROPERLY

  Yes

  No

  N/A

• SIGN OUT<br>

  Yes

  No

  N/A

• TIME OUT -FINISH

  Date

• 

• CONTRACTOR SIGNATURE

  Sign

• 

• CLIENT SIGNATURE

  Sign

• 

• SITE CONTACT SIGNATURE

  Sign

• 

• TIME OUT -FINISH

  Date