Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Planning & Organising
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Has my week been planned using my calendar & diary?
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Has Workplan & emails been actioned for my department?
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Has SYA been reviewed and all welcome backs/AR's completed in time?
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Safe & Legal
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Are Safe & Legal books reviewed daily & up to date?
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Is your department on a 10\10?
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Is all POS legal & correct on department?
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Shrink
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Has Gap Scan been completed across department?
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Have the counts been done accurately & on time?
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Have all gap scan sheets been signed & checked by manager/team leader?
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Have the Lockdown sheets been completed & all next steps completed?
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Does every colleague understand shrink & their role in it?
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Have all Top 50 shrink lines been reviewed?
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Waste & Sales
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Have waste figures been reviewed throughout the week? List figures below.
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Have sales been reviewed throughout the week? List figures below.
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Are we doing the best we can to maximise sales & minimise waste?
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Have you reviewed Pocket Planner & maximise key promotions?
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Customer Service & Empathica?
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Do all my colleagues deliver excellent customer service?
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Do all my colleagues have customer feedback forms to hand & are they pro active in handing them out?
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Is 10 Foot Hi practised in store?
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Has Empathica been reviewed & are my colleagues mentioned?
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Who is my Service Superstar for this week?
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Any other business?
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All of my department is at required standard & clear handover to colleagues & Duty Manager?
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Any outstanding jobs/work load to carry over to next week?
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