McCain Master - Cleaning Audit

• Site conducted

  Select

Total Contracted weekly cleaning hours delivered and the number of cleaning operatives assigned to the contract.

• undefined

• Conducted on

  Date

• Prepared by

• Location
  Address

• Please select areas you would like to audit

  Select Reception & Entrance Areas Stairways, Landings & Corridors Office Areas Meeting Rooms / Training Rooms Office Kitchen Toilet Facilities Factory Break Out Areas / Canteens Locker / Changing Room Engineering / Production Offices Factory Areas External Areas Religious room/Area/Location KPIs

  • Reception & Entrance Areas
  • Stairways, Landings & Corridors
  • Office Areas
  • Meeting Rooms / Training Rooms
  • Office Kitchen
  • Toilet Facilities
  • Factory Break Out Areas / Canteens
  • Locker / Changing Room
  • Engineering / Production Offices
  • Factory Areas
  • External Areas
  • Religious room/Area/Location
  • KPIs
Reception & Entrance Area

• Please state the name/location of the reception area:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are all accessible surfaces including desks/worktops, cabinets, picture frames, skirting boards, sills, fire extinguishers, fixtures and fittings clean from dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have the doors been cleaned including finger plates, kick plates, signage and vision panels?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have waste bins been emptied and external surface clean and liner replaced?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are walls clean from marks and there are no cobwebs in corners of room?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Has a scrubber dryer or buffing machine been used?

  Yes

  No

  N/A

• Dust build up on the fire extinguishers

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are there any marks showing on the glass?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Stairway / Landing / Corridor

• Please state the name/location of the stairway/landing/corridor:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Has a scrubber dryer or buffing machine been used?

  Yes

  No

  N/A

• Are the stairs and treads clean from dirt?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are all accessible surfaces including desks/worktops, cabinets, picture frames, skirting boards, sills, fire extinguishers, fixtures and fittings clean from dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have the doors been cleaned including finger plates, kick plates, signage and vision panels?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are walls clean from marks and there are no cobwebs in corners of room?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Office Area

• Please state the name/location of the office:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are all accessible surfaces including desks/worktops, cabinets, picture frames, skirting boards, sills, fire extinguishers, fixtures and fittings clean from dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have the doors and internal partitions been cleaned including finger plates, kick plates, signage and vision panels?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have waste bins been emptied and external surface clean and liner replaced?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are walls clean from marks and there are no cobwebs in corners of room?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Meeting Room / Training Room

• Please state the name/location of the meeting room/training room:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are all accessible surfaces including desks/worktops, cabinets, picture frames, skirting boards, sills, fire extinguishers, fixtures and fittings clean from dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have waste bins been emptied and external surface clean and liner replaced?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are walls clean from marks and there are no cobwebs in corners of room?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Office Kitchen

• Please state the name/location of the office kitchen:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are all accessible surfaces including desks/worktops, cabinets, picture frames, skirting boards, sills, fire extinguishers, fixtures and fittings clean from dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have waste bins been emptied and external surface clean and liner replaced?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are microwaves, dishwashers, fridges and Vending Machines clean?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Ensure walls are clean from marks and there are no cobwebs in corners of room?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are the sink's, taps, Plugs and drainage boards fully clean and not showing any signs of limescale build up and water marks.

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Toilet Facilities

• Please state the name/location of the toilet facilities:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are WC pans, toilet seats, urinals, wash basins and surrounding surfaces clean?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are mirrors, splash backs, fixtures and fittings clean from dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are toilet rolls and soap dispensers replenished?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are cubical doors clean from dust including tops of cubical?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have waste bins been emptied and external surface clean and liner replaced?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Factory Break Out Area / Canteen

• Please state the name/location of the factory break out area/canteen:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are all accessible surfaces including desks/worktops, cabinets, picture frames, skirting boards, sills, fire extinguishers, fixtures and fittings clean from dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have waste bins been emptied and external surface clean and liner replaced?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are microwaves, dishwashers, fridges and Vending Machines clean?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Ensure walls are clean from marks and there are no cobwebs in corners of room?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Locker / Changing Room

• Please state the name/location of the locker/changing room:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are locker tops free from dust and underneath lockers clean?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have waste bins been emptied and external surface clean and liner replaced?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Engineering / Production Office

• Please state the name/location of the engineering/production office:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are all accessible surfaces including desks/worktops, cabinets, picture frames, skirting boards, sills, fire extinguishers, fixtures and fittings clean from dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have waste bins been emptied and external surface clean and liner replaced?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Factory Area

• Please state the name/location of the factory area:

• Have all bins been emptied and waste disposed of correctly?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are all the safety barriers free from build up of dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Has a scrubber dryer or buffing machine been used?

  Yes

  No

  N/A

• Are all walkways clean?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are mezzanine floors swept and mopped regularly?

  Yes

  No

  N/A
External Area

• Please state the name/location of the external area:

• Are external walkways clear from litter?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Is the smoke shelter cleaned regularly and bins emptied?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Is it clean from rubbish / debris around the bin shelter?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard
Religious room/Area/Location

• Please state the name/location of the prayer room:

• Ensure flooring is free from dirt and cleaned up to edges?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are all accessible surfaces including desks/worktops, cabinets, picture frames, skirting boards, sills, fire extinguishers, fixtures and fittings clean from dust?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Have the doors and internal partitions been cleaned including finger plates, kick plates, signage and vision panels?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

• Are walls clean from marks and there are no cobwebs in corners of room?

  Select Fully compliant to the cleaning standard Compliant to the cleaning standard at the time of auditing. Non-Compliant to the cleaning standard

  • Fully compliant to the cleaning standard
  • Compliant to the cleaning standard at the time of auditing.
  • Non-Compliant to the cleaning standard

KPI Contract Questions

Customer satisfaction and Quality Questions

• Complaints received

  <3

  4-6

  >7

• Complaints actioned (Priority areas: Toilets, Kitchens & mtg room set-up)

  All actioned

  >90% actioned

  <90% actioned

• Response to non-conformances

  Complete in 24hrs

  Complete in 48hrs

  Complete in 72hrs

  Uncomplete

• 'Stock out' incidences

  No incidences

  1-4 incidences

  >4 incidences

• Ad hoc requirements & Periodics

  100% complete

  80-99% complete

  <80% complete

Health & Safety

• Number of Accidents

  0

  1 or more

• Number of near misses

  0

  1 or more

• Number of incidents

  0

  1 or more

• PPE

  100% compliant

  <100% compliant

• Documentation - RAMS/COSHH

  Compliant

  Partial compliance

  Non-Compliant

Personnel & training

• Use of Untrained personnel

  Fully trained

  In training

  No training

• Need to use Agency

  Inducted & trained

  Induction only

  No training

  None required

• Training Matrix

  Available & current

  Not available or not current

• Training/review lapsed

  No expiries

  1+ expiry

• Uniform & appearance

  Correct uniform, all staff

  Correct uniform, partial staff

  No uniform

• Time & Attendance

  >95%

  85-95%

  <85%

Account & Site Management

• Compliance to scheduled meetings

  Yes

  No

• Operation manager staff/client visits between Audits.

  2+ evidenced

  1 evidenced

  0 or no evidence

• Performance/HR issues

  Fully instigated

  Partially instigated

  Not instigated

  N/A
Audit observations question/Notes of Point taken for continuous improvements.

• Quality? Brief note on the overall quality of the cleaning/cleaning standards that have been delivered between Audits.

• Performance? Brief note on the overall performance of the cleaning between Audits

• Process? Brief note on how well the Cleaning team have been following the cleaning standards and process set in place between Audits.

• Strategy? Brief note on how well the cleaning team have been meeting the vison, mission and deliverables standards to meet the cleaning targets as set out.

Confirmation

• Please sign here:

  Sign

• Witness / Client Signature:

  Sign