MDU Escalations South 7

• Conducted on

  Date

• Prepared by

• Location
  Address

Customer details

• Job Number

• Postcode

• Select date

  Date

Head End

• Is the system earthed?

  Yes

  No

  N/A

• How many Head Ends are there on the system?

• How many feeds dose the property have?

  1

  2

• Make and model of system.

• Attach a clear picture of the headend and close up pictures of the amp and switches.

  Media

• What are you installing?

  DCSS

  DSCR

• Attach a photo of the system with our equipments is installed.

  Media

• What power method are you using?

  PSU in head end

  PSU on satfeed 2

  PI160

  PI161

• Are all power levels between 65db-85db at the switch for a DCSS<br>Or 65db-100db on the splitter for the DSCR <br>and with a MER above 10 on all Transponders.

  Yes

  No

  N/A

• Have you sent of a copy of the logger to the Escalation Engineer?

  Yes

  No

  N/A

Inside the property.

• Are all the power levels above 52db and MER above 10 from the faceplate when checking in DSCR mode?

  Yes

  No

  N/A

The reason for escalating?

• Please use this section to explain the issue you are experiencing and what you have done yourself to resolve the issue.

Point of Escalation

• Who was the TM you have spoken to?

Please sign and send via email to the on duty Escalation Engineer and your TM.

• Add drawing

  Drawing

• Add signature

  Sign