Title Page

  • Document No.

  • Conducted on

  • Manager on Duty's Name

  • Location

Emergencies Telephone numbers

  • Hotel Internal :
    • Emergency Line 0 & 3 Front Office
    External/Public Emergency Call
    • Police 110
    • Polsek Gambir Jakpus 3456422
    • Fire Dept. 113
    • Tanah abang Fire Dept. 6344215
    • Ambulance 118
    • Budi Kemuliaan Hospital 3842828

ROOMS

HOUSE STATUS

    Enter House Status Details
  • Time Status

  • Total Rooms to Sell

  • Out of Order Rooms

  • Expected Departures

  • Expected Arrivals

  • Guarantee Booking

  • Non Guarantee Booking

  • Room Occupied

  • Room Available

  • Vacant Dirty

  • Occupied Dirty

  • Walk in

  • Day Use

Lobby area, CLOVIA, Loby Resto

  • All bubs working / on

  • Hydrant box complete / see expiry date

  • Check AED Machine are in place

  • Check the cleanliness all at lobby area

  • Clean & tidy, fresh flower, staff standby, all light off except reception desk and wall painting, music on

  • TV Signage working properly as per even today

  • Furniture condition

  • Check weeding corner condition

  • Check Food & Beverage Items in Crew Lounge

  • Remarks

Front Desk

  • All bubs working / on

  • APAR / fire extinguisher available and expired date

  • The front desk cleanliness & completeness, light on, staff standby, duty meal rotate accordingly, current exchange update, room key well kept, all files well kept, VIP arrival update, registration cards is filled up & attached

  • Brochures on rack (including at lobby area)

  • Front office back of the house is clean and tidy

  • Safety box / remittance, the door is lock, record update

  • Remarks

Reservation & Operator

  • All bubs working / on

  • All same day reservation key into system and update room availability

  • Clean & tidy, telp switchboard and electronic device are working properly

  • All guarantee booking are complete with card verify, GL & TA voucher etc.

  • Office clean & tidy, AC is working well, light off if not used

  • First aid box is available and complete

  • Server room is checked

  • Remarks

Lugagge Store / Concierge

  • All bubs working / on

  • The store is clean & tidy, light off unless in use, room locked / close at all the times

  • Guest's luggage are tidy and recorded with tag

  • Bell boy trolley should be clean and well functioned

  • Remarks

Room Inspection Get the vacant room number for expected arrival from Front Desk and record on room check list. Minimal 4 rooms per day

    Room Inspection
  • Room Number

  • Check TV condition

  • Check Telp condition

  • Check all room lighting

  • Check minibar refrigerator condition

  • Check bed setup condition

  • Check room collateral (magazine, tv list channel, minibar list, LeClub flyer & DND sign)

  • Check water condition (Clean, Hot and Cold)

  • Check toilet flush condition

  • Check bathtub condition (shower & curtain)

  • Check bathroom amenities

  • Remarks

Transportation - Hotel Cars (Avanza & Hiace)

  • Clean & tidy

  • Good condition & ready to use

  • Car’s body in good condition

  • Gasoline has been filled up / not empty

  • Remarks

Drop off area

  • All bulbs working / on

  • Entrance gate condition & staff stand by

  • Asphalt & sidewalk are in good condition

  • No water flood / puddle / no cigarette butt

  • Security standby & check the car and bag

  • Garrett & metal detector is used & functioned

  • Check Door Sliding condition

  • Remarks

BANQUET

EVENT AND GROUP FOR TODAY

    Enter Event and Group Today
  • Date and Time

  • Venue

  • Company Name

  • Function

  • Pax

EVENT AND GROUP FOR TOMORROW

    Enter Event and Group for Tomorrow
  • Date and Time

  • Venue

  • Company Name

  • Function

  • Pax

All Meeting Rooms (1-7)

  • All Bulbs working/on

  • APAR in place and not expired

  • Check the cleanliness of corridor and Musholla

  • Furnitures Condition & Cleanliness (as per BEO)

  • Remarks

FOOD & BEVERAGE

Food and Beverage

  • Check 10 items FB Menus (price in menu list sync with POS System)

CLOVIA And The Loby Resto

  • All Bulbs working/ON

  • APAR / Fire Extinguisher available

  • Clean& Tidy, bar tidy, staff stand by, all lights OFF except the bar area & wall painting

  • Furniture Condition & cleanliness

  • No flies, pest & insect suspect

  • Guest comment (if any)

  • Remarks

Main Kitchen & Pastry

  • APAR / Fire Extinguisher available

  • Clean and tidy

  • Gas off unless on use, water taps free of dripping/leakage,

  • Dish washing Area Cleanliness

  • Kitchen equipment & utensils in proper condition

  • First Aid Box is available and complete

  • No flies, pest & insect suspect

  • Remarks

Garde Manger and Butcher

    Chiller Freezer
  • Door Chiller and Freezer are closed properly

  • Exhaust / AC in good condition

  • Clean area and not smelly

  • No flies, pest & insect suspect

  • Remarks

HOUSEKEEPING

All Toilets

    Enter Toilet Details
  • Toilet

  • All Bulbs working/ON

  • Clean & tidy, fresh flower

  • Not smelt, Air Freshener is working well

  • Hand Soap and Tissue

  • Water supply condition

  • Trash Bin

  • Checked defects, leaking and clogged

  • Remarks

1st Floor - Laundry

  • APAR / Fire Extinguisher available

  • Portable Boiler is functioned properly

  • All area is clean & tidy

  • Check Linen and Towel stock for the day

  • All guest laundry has been delivered as ordered

  • All machines laundry are working properly

  • Check Dirty Linen separation

  • Check Clean Linen counting and delivery

  • Water supply

  • Staff standby

  • Remarks

Room Floor, Corridors & Staircases

  • All Bulbs at corridors & staircases are ON

  • Clean & tidy, Plants & Pots, Wallpapers, Standing Ashtrays

  • Free of trashes, all guests door closed, no room service tray at the corridor

  • Fire extinguisher (APAR): check the validity date, minimum 6

  • Shaft door, Pantry and Panel in good condition

  • Remarks

Pest Control

  • Pest suspect

  • Pest company activity / plan

  • Staff standby

ENGINEERING

Roof Top / Chiller

  • No trashes, No Water Flood

  • Door to Roof Top is closed

  • Roof Top Floor is Clean

  • Remarks

1st Floor - Pump Room

  • Clean & Tidy, all light to minimum

  • 70% water supply available in the roof tank or ground tank

  • No trash, no cigarette butt

  • Remarks

1st Floor - Genset Room

  • Clean, No Smoking Area

  • Solar Tank in good condition and enough solar supply

  • Locked

  • No foreign objects

  • Loading test is successful (if any and N/A for not testing)

  • Remarks

1st Floor - Engineering office / Workshop

  • APAR / Fire Extinguisher available

  • All panels work properly:<br>√ Voltage <br>√ Ampere <br>√ Total KWH <br>√ Capacitor bank load (0.8 to 1)

  • Carpenter area tidy and safe

  • All lights to minimum

  • Fire Block, Sand and Fire Extinguisher are available in TRAVO Room

  • Remarks

1st Floor - Fire Pump

  • Check pressure (12,5 bar)

  • Remarks

Utilities

  • WATER Reservoir Area

  • GAS capacity 2 tank 70% full

  • AC CHILLER machines and temperature 8-9 C

A&G

Back Offices (Executive Office, HR, SM, ACCT,HK, Uniform, Lost & Found Room Area

  • All Bulbs working/ON

  • APAR / Fire Extinguisher available

  • Remarks

IT

  • PABX & Server room should be in proper maintain and locked

  • TV channels checked

  • Internet connectivity is good

  • Remarks

HR & SECURITY

Crisis Management Center

  • The 3 alarms inside the guest lift working well

  • Check emergency number 800 is working

  • Check ERT team readiness

  • Presence of first aid box at back FO

  • Check complete emergency tools at security area

  • Fire exit light on, free from blocking

  • Remarks

Staff grooming general

  • All staff wearing name tag, clean uniform, short hair & tidy (male), suitable make up and hairdo (female)

  • Remarks

Staff Entrance Area

  • All Bulbs working/on

  • APAR / Fire Extinguisher available

  • Finger Print machine is working

  • Entrance Door Condition

  • Floor Cleanliness

  • Remarks

Security Area

  • All crew is in position

  • CCTV are in good condition

  • First Aid Box is available and complete

  • Safety & security issue

  • Remarks

Parking Area /Back of the Hotel

  • All Bulbs working/ON

  • All area are clean & tidy, No cigarette butt

  • Parking Signage is in good condition

  • Security Standby

  • Remarks

1st Floor – Casta Shera

  • Fire Extinguisher

  • Check EDR Menu Quantity and Taste

  • Clean & Tidy, not smelly

  • TV is working

  • Hand soap and Tissue are available

  • Staff standby

  • No flies, pest & insect suspect

  • Remarks

1st Floor - Associate Musholla

  • All Bulbs working/ON

  • All mukena/sarong are clean in Musholla, No staff a sleep

  • Clean & tidy and not smelly

  • All shoes & sandals placed neatly

  • Remarks

Locker

  • All Bulbs working/ON

  • All garbage bins are clean

  • Lockers conditions / Clean & Tidy, Smell Good

  • Water supply

  • All rubber mats in good condition

  • Hand soap and tissue available

  • Remarks

CLUB & SPA

Pool Area & Jogging Track

  • Water pool PH 7,6, Chlorine 1-2 CL

  • Pool is clear blue, free from foreign<br>object

  • No fisherman near premises

  • Remarks

Spa & Fitness Center

  • Check reservation and Revenue today

  • Area is clean & tidy

  • Check AC and light

  • Staff standby

  • Sauna, Jacuzzi, steam are in right temperature

  • Gym equipment is function well

PURCHASING & STORE

1st Floor - General Store

  • APAR / Fire Extinguisher available

  • Door locked, Lamp off and AC ON

  • All the Bin Cards are used accordingly

  • Check expiry dates for some items

  • All goods in proper stored

  • Chiller & freezer is working properly

  • Remarks

Receiving & Purchasing Area

  • After office hour, the door is locked,<br>area clean & tidy, light and computer<br>are off unless being used

  • No Pest suspect

  • Garbage room is in right temperature, not full

  • Gate should be closed all the time

  • Remarks

MEET & GREETS

VIPs to Meet and Greet

  • Guest Name

  • Room Number

  • ETA

  • Company Name

  • Remarks

Guests to Meet and Comment

    Enter Guest Details
  • Guest Name

  • Room Number

  • Email Address

  • Comment +/-

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