MET Phone Repair Form

• Customer Name

• Customer Phone

• Date

  Date

• IMEI

• Phone Entry Photo

  Media

Type of Repair

• Phone

• Passcode

  No

  Yes

  Other

• Enter Passcode:

• Model/Issue:

• Other

• Explain:

Restore/Other

• Does Customer want/need Device Restored/Updated?

  Yes

  No

• Reason For RESTORE:

  Select iTunes Mode Disabled Apple Mode Forgotten Passcode Back to Factory Set Update

  • iTunes Mode
  • Disabled
  • Apple Mode
  • Forgotten Passcode
  • Back to Factory Set
  • Update

Other Services

• Unlock

• Phone Model:

• IMEI

Device Settings Before/After Repair

• Screen

  Select Before: Cracked Before: Shattered Before: Good After: Good Bad Same

  • Before: Cracked
  • Before: Shattered
  • Before: Good
  • After: Good
  • Bad
  • Same

• LCD

  Select Before: Good Before: Pressure Marks Before: Blue/Black/Lines After: Good After: Fixed Same

  • Before: Good
  • Before: Pressure Marks
  • Before: Blue/Black/Lines
  • After: Good
  • After: Fixed
  • Same

• Back Glass

  Before: Good

  Before: Cracked

  After: Good

  After: Fixed

  After: Cracked

• Top Lock

  Select Before: Good Before: Bad Before: Going Bad After: Good After: Fixed After: Bad After: Same

  • Before: Good
  • Before: Bad
  • Before: Going Bad
  • After: Good
  • After: Fixed
  • After: Bad
  • After: Same

• Prox

  Before: Work

  Before: Not Work

  After: Work

  After: Not Work

  After: Fixed

• Side Vib

  Select Before: Good Before:Bad Before: Missing After: Good After: Bad After: Fixed After: Same

  • Before: Good
  • Before:Bad
  • Before: Missing
  • After: Good
  • After: Bad
  • After: Fixed
  • After: Same

• Side Volume

  Select Before: Good Before:Bad Before: Missing After: Good After: Bad After: Fixed After: Same

  • Before: Good
  • Before:Bad
  • Before: Missing
  • After: Good
  • After: Bad
  • After: Fixed
  • After: Same

• Charge Port

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Bottom Mic

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Bottom Speaker

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Top Speaker

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Speaker Phone

  Select Before: Work Before: Not Work After: Work After: Not Work After: Fixed

  • Before: Work
  • Before: Not Work
  • After: Work
  • After: Not Work
  • After: Fixed

• Camera Front

  Select Before: Open/Good Before: Shutter Only Before: Fuzzy After: Open/Good After: Shutter Only Fuzzy Other

  • Before: Open/Good
  • Before: Shutter Only
  • Before: Fuzzy
  • After: Open/Good
  • After: Shutter Only
  • Fuzzy
  • Other

• Camera Back

  Select Before: Open/Good Before: Shutter Only Before: Fuzzy After: Open/Good After: Shutter Only Fuzzy Other

  • Before: Open/Good
  • Before: Shutter Only
  • Before: Fuzzy
  • After: Open/Good
  • After: Shutter Only
  • Fuzzy
  • Other

• Wifi

  Select Before: strong Before: Weak Before: won't connect Before: Grey After: Strong After: Weak After: won't connect After: Grey

  • Before: strong
  • Before: Weak
  • Before: won't connect
  • Before: Grey
  • After: Strong
  • After: Weak
  • After: won't connect
  • After: Grey

• Service

  Select Before: AT&T Before: Verizon/Sprint Before: other Service Before: No Service Before: No Sim Before: Searching After: Same After: Searching After: No Service No Sim

  • Before: AT&T
  • Before: Verizon/Sprint
  • Before: other Service
  • Before: No Service
  • Before: No Sim
  • Before: Searching
  • After: Same
  • After: Searching
  • After: No Service
  • No Sim

• Touch

  Select Before: Good Before: Bad After:Good After:Bad

  • Before: Good
  • Before: Bad
  • After:Good
  • After:Bad

• Battery

  Select Before: Good Before: Bad Before: Drains Fast After: Good After: Bad After: Drains Fast

  • Before: Good
  • Before: Bad
  • Before: Drains Fast
  • After: Good
  • After: Bad
  • After: Drains Fast

• Frame

  Select Before: Good Before: slight Bent Before: Bent Before: Very Bent After: Good After: slight Bent After: Bent After: Very Bent

  • Before: Good
  • Before: slight Bent
  • Before: Bent
  • Before: Very Bent
  • After: Good
  • After: slight Bent
  • After: Bent
  • After: Very Bent

• Speaker Grill

  Select Before: Yes Before:Missing After: Yes After: Missing

  • Before: Yes
  • Before:Missing
  • After: Yes
  • After: Missing

• Bottom Screws

  Select Before: Yes Before:Missing After: Yes After: Missing

  • Before: Yes
  • Before:Missing
  • After: Yes
  • After: Missing

• DOA

  Select Before: DOA After: Fixed/on After: Unrepairable

  • Before: DOA
  • After: Fixed/on
  • After: Unrepairable

• Water-Damage

  Select Yes- No Warranty NO Slightly- No Warranty

  • Yes- No Warranty
  • NO
  • Slightly- No Warranty

WARRANTY (Please Read Before Signing)

• WARRANTY: 60 day warranty on most installed device parts only (except: iPad mini/iPod battery repairs 30 day warranty on installed part only). There will be a 14 day warranty on Devices/Systems purchased in store (warranty coverage terms listed below). 30 day Warranty on most Computer and Gaming installed parts only (NO WARRANTY or MONEY BACK ON VIRUS REMOVAL, RED RING/YELlOW LIGHT. There is $10 Fee for Unsuccessful Gaming Treatments)
  WARRANTY does NOT cover: DOA, Physical damage, Liquid-damage, Heat/Cold damage, items opened by any other party other than metrepairs.com before/after a repair is completed, case damage, jail broke/altered software, Bent Frames or items severely damaged. NO WARRANTY on anything where the logic/ motherboard has to be heated or use heat to complete a repair. This includes Red Rings/Yellow Light repairs and any type of soldering; due to the risk of devices/systems not turning back on. metrepairs.com is not responsible for any issues that may occur during/after any water-damaged item is repaired (including not turning back on). If a water treatment has to be pro formed; there are NO warranties and this ONLY guarantees that we will try to get the device ON (any additional parts need to complete the repair will be an additional cost with no warranty on part). NOTE: There are also NO guarantees as to how long anything water damage will work: day, week, month, year; every device is different). metrepairs.com is not responsible for any lost data/information/software/pictures that may occur during a repair process. It is the customers responsibility to back anything up prior to having any repair done. Most repairs done by iPhoneTodd will VOID the manufactures warranty.
  ATTENTION CUSTOMERS: Any devices/systems left 60 days after a repair is complete WILL be forfeited and become property of iPhoneTodd.com, as an attempt to recover the loss of wages from that repair.
  *** ABSOLUTELY NO refunds/money back/exchanges/store credits on any REPAIRS/LABOR/PARTS or Otterbox/Speck cases. NO money back on any deposits made for special order parts that have to be ordered. Seven day return policy for all other accessories with a proper receipt.****
  metrepairs.com has the right to refuse service.

Client Signature

• Signature/Printed Name: Customer agrees to the above terms

  Sign

Miscellaneous

• Repaired by:

• Tech/Additional Notes:

• Describe WARRANTY Type:

  WARRANTY

  NO-WARRANTY

• Additional Device/System Photo

  Media

• Completed Repair Photo

  Media

Customer Log

• Repair completed: called customer on:

  Date

• Talked to:

  Customer

  Left V/M

  V/M Full

  NO V/M set up

  Other

• Additional Follow Up Info: