Title Page
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Select District
- Area 1 Carlos Arevalo
- Area 2 Jose Manzo
- Area 3 Jorge Fernandez
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Select Location
- MP#1 Hesperian Blvd
- MP#2 Mtn View
- MP#3 Julian St
- MP#4 Story Rd
- MP#5 Salinas
- MP#6 Watsonville
- MP#7 Pittsburgh
- MP#8 Modesto
- MP#10 Oakland
- MP#11 Harder Rd
- MP#12 Capitol Ave
- MP#13 Vallejo
- MP#15 East Palo Alto
- MP#16 San Rafael
- MP#18 Mclauglin
- MP#19 Newark
- MP#20 Gilroy
- MP#21 Tracy
- MP#22 White rd
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Store Director First & Last Name
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Assistant Director First & Last Name
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Conducted on
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Document No.
Front End Operations
Front End Operations
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Are team members greeting customers as they enter or exit store?
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Are employees presentable, smiling and displaying company badge ?
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Is there sufficient cashiers available to help customers ?
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Are cashier making ad announcements via the intercom every 15 min ?
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Are cashiers assigned to registers which provide the greatest visibility to customers ? NOTE: Should always have a cashier in register that can over look HABA aisle to prevent shrink
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Are front end mangers & cashiers up selling products to customers ? Note: phone cards, Mi Pueblo Gift cards, selected items from grocery
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Are perishable go backs being returned to store inventory in a timely manner? Note: Dairy,Meat,Ham,Cheese, Seafood products must be returned immediately
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Are front end mangers & cashiers thanking customers for shopping at Mi Pueblo?
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Is there sufficient shopping carts in good working order in front of the store ?
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Is the current mi pueblo weekly ad availed as customers walk in side the store ?
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Misc Comments.
Grocery Department
Customer Service
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Customer service: associates greeting, smiling, eye-contact, friendly manner, personable customer interaction, sense of urgency, personal hygiene?
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Team members making selling suggestions while helping and waiting on customers?
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COMMENTS
Presentation / Schematic
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Are all ad items on display per schematic and properly signed?
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Does the department have pricing on all products?
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Does the Department have any out of stocks ?
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Are side stacks with push product on sale floor ?
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COMMENTS
Orders/Inventory/Shrink
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Is grocery department rotating product FIFO ?
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Is department manager taking inventory prior to ordering product?
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Is all shrink being scanned and logged ?
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Is the buyer been aware of any products that are not moving or in bad condition ?
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COMMENTS
SCHEDULE
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Is Department following master schedule set by the company ?
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COMMENTS
SANITATION
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Are shelf displays clean and in good condition ?
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Cooler & freezer schematic properly rotated & boxes labeled with dates and facing out with description ? Note : FIrst in First Out FIFO
SAFETY
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All floors in good condition,to include dry/free of debris/spills or trip hazards ?
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Are team members using carts to move heavy items ?
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Are team members wearing slip resistant shoes ?
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COMMENTS
Produce Department
Customer Service
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Customer service: associates greeting, smiling, eye-contact, friendly manner, personable customer interaction, sense of urgency, personal hygiene?
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Team members making selling suggestions while helping and waiting on customers?
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COMMENTS
Presentation / Schematic
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Does the department have pricing on all products?
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Does the Department have any out of stocks ?
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Are sampling demos available ?
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Is the cut fruit section filled? Note : must have cool tags
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COMMENTS
Orders/Inventory/Shrink
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Is Produce department rotating product FIFO ?
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Is department manager taking inventory prior to ordering product?
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Is all shrink being scanned and logged ?
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Is the buyer been aware of any products that are not moving or in bad condition ?
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COMMENTS
SCHEDULE
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Is Department following master schedule set by the company ?
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COMMENTS
SANITATION
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Are displays clean and in good condition ?
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Cooler & freezer schematic properly rotated & boxes labeled with dates and facing out with description ? Note : FIrst in First Out FIFO
SAFETY
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All floors in good condition,to include dry/free of debris/spills or trip hazards ?
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Are team members using carts to move heavy items ?
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Are team members wearing slip resistant shoes ?
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COMMENTS
Deli Department
CUSTOMER SERVICE
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Are team members greeting, smiling, eye-contact, friendly manner, personable customer interaction, sense of urgency, personal hygiene?
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Team members making selling suggestions while helping and waiting on customers?
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Team members making selling suggestions while helping and waiting on customers?
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Is the customer ticketing system being used and in good condition?
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Are all counter scales in working order?
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Comments
Presentation/Schematic
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Are all ad items on display per schematic and properly signed? <br>
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Does the department have pricing on all products? <br>
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Is the Grab and go case appropriately stocked, ? <br>( rotisserie chicken )
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Are samples available for customers?
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Does the Department have any out of stocks on hot bar or cold bar ?
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Comments
Orders/Inventory/Shrink
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Is department manager taking inventory prior to ordering product?
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Is all shrink being scanned and logged ?<br>
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Is the buyer been aware of any products that are not moving or in bad condition ?
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Comments
FOOD SAFETY / SANITATION
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Is the department taking food Temperatures every 3 hrs? <br>{ Hot food must be 135 F above} { Cold food must be 41f Below}<br>
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Sanitizer Buckets: Towel in bucket and sanitizer level at 200-300 PPM ?
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Hand Wash Sink accessible,uncluttered, hot (100f) & cold running water, soap & paper towels available?
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Are Team Members washing there hands ? <br>{ Scrub hands for 15-20 seconds with soap & water) <br>
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Cooler & freezer schematic properly rotated & boxes labeled with dates and facing out with description ? <br>Note : ( FIrst in First Out FIFO)
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P&G dispensers properly working ? Department must have Quat test strips available? <br>{Note: No off the shelf cleaning products being used}
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Are all counter scales clean?
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Comments
SAFETY
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All floors in good condition,to include dry/free of debris/spills or trip hazards ?
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Are team members using carts to move heavy items ?
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Are team members wearing company approved SFC shoes & hair restraints?
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Team members wearing cut gloves when cutting ?
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Are Team members wearing hot gloves (Yellow Cloth) when changing food pans?
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COMMENTS
Meat-Seafood-Cremeria Department
Customer Service
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Team members making selling suggestions while helping and waiting on customers?
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Customer service: associates greeting, smiling, eye-contact, friendly manner, personable customer interaction, sense of urgency, personal hygiene? 10 Pts
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Is the customer ticketing system being used and in good condition?
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Are all counter scales in working order?
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COMMENTS
Presentation / Schematic
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Are all ad items on display per schematic and properly signed?
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Does the department have pricing on all products?
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Are meat displays showing Craftsmanship ? Cuts done by Trim Specs-& Best in class conditions
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Pre-pack case: appropriately stocked, no expired product, no purge?
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Are samples available for customers ?
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Does the Department have any out of stocks ?
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COMMENTS
SCHEDULE
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Is Department following master schedule set by the company ?
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COMMENTS
Orders/Inventory/Shrink
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Is department manager taking inventory prior to ordering product?
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Is all shrink being scanned and logged ?
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Tare in use and proper weight observed, tare reference posted ?
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Is the buyer been aware of any products that are not moving or in bad condition ?
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COMMENTS
SANITATION
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Sanitizer Buckets: Towel in bucket and sanitizer level at 200-300 PPM?
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Utensils, equipment: Clean, organized, properly stored?
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Hand-wash sink: accessible, uncluttered, hot 100 F & cold running water, soap & paper towels available?
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Are Team Members washing there hands ? <br>{ Scrub hands for 15-20 seconds with soap & water)
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Cooler & freezer schematic properly rotated & boxes labeled with dates and facing out with description ? Note : FIrst in First Out FIFO
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P&G dispensers properly working ? Department must have Quat test strips available? Note: No off the shelf cleaning products being used
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Are all counter scales cleaned?
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COMMENTS
SAFETY
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All floors in good condition,to include dry/free of debris/spills or trip hazards ?
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Are team members wearing company approved SFC shoes & hair restraints?
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Are certified team members operating bandsaw & Chicken cutter? NOTE: No gloves should be used when using operating bandsaw or chicken cutter
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Team members wearing cut gloves when cutting meat ?
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Meat Grind logs filled out correctly ?
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COMMENTS
Bakery
Customer Service
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Customer service: associates greeting, smiling, eye-contact, friendly manner, personable customer interaction, sense of urgency, personal hygiene?
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Are bakery clerks making selling suggestion while helping customers ?
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Are customers thanked for their purchase ?
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Don team members meet dress code Professional image & wearing company name tag?
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COMMENTS
SALES
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Product displayed per schematic bread,cakes, Grab & Go?
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Ad products quantity & quality ?
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Bolillo bins stocked & good quality product?
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10 ct bolillo bags available At least 10?
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2 carts of bollio in cooler and ready to proof?
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Telera bin at least half full?
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Churro case full with only churros?
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Conchas being baked every six hours ?
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Top 15 bakery items available ?
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Are Samples being offered to customers 2 per day ?
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are demos available for customers?
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Candle displays full ?
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Coffee machine clean & working properly ?
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COMMENTS
Operation & Production
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Is department following master schedule set by the company ?
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Is dept following company schematics set by the company?<br>
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All packaged items labeled ?
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All product signed and priced?
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COMMENTS
SANITATION
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Are tables & displays cases clean?
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Hand-wash sink: accessible, uncluttered, hot 100F & cold running water, soap & paper towels available
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Are Team Members washing there hands ? <br>{ Scrub hands for 15-20 seconds with soap & water)
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Sanitizer Buckets: Towel in bucket and sanitizer level at 200-300 PPM?
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Utensils, equipment: Clean, organized, properly stored?
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Are coolers clean and organized everything covered with rotation dates ?
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PG dispensers properly working ? Department must have Quat test strips available?
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COMMENTS
SAFETY
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Are floors in bakery In good condition,to include dry/free of debris/spills or trip hazards ?
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Is all equipment ovens & proofer working properly ?
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Are team members demonstrating safe work practices ?
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Is all equipment mixer , bollieria, Ericka rounder working properly ?
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Are team members trained on equipment before use ?
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Are team members wearing company approved SFC Slip resistant shoes?
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COMMENTS
Tortilleria
Customer Service
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Team members making selling suggestions while helping and waiting on customers?
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Customer service: associates greeting, smiling, eye-contact, friendly manner, personable customer interaction, sense of urgency, personal hygiene? 10 Pts
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COMMENTS
Presentation / Schematic
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Are all ad items on display per schematic and properly signed?
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Does the department have pricing on all products?
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Does the Department have any out of stocks ?
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Are sampling demos available for customers ?
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COMMENTS
Orders/Inventory/Shrink
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Is Tortilleria department rotating product FIFO ?
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Is department manager taking inventory prior to ordering product?
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Is all shrink being scanned and logged ?
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Is the buyer been aware of any products that are not moving or in bad condition ?
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COMMENTS
SCHEDULE
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Is Department following master schedule set by the company ?
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COMMENTS
SANITATION
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Are shelf displays clean and in good condition ?
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Utensils, equipment: Clean, organized, properly stored?<br>
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Hand-wash sink: accessible, uncluttered, hot 100F & cold running water, soap & paper towels available<br>
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Are Team Members washing there hands ? <br>{ Scrub hands for 15-20 seconds with soap & water) <br>
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Sanitizer Buckets: Towel in bucket and sanitizer level at 200-300 PPM?<br>
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PG dispensers properly working ? Department must have Quat test strips available?<br>
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COMMENTS
SAFETY
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All floors in good condition,to include dry/free of debris/spills or trip hazards ?
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Are team members using carts to move heavy items ?
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Are team members wearing company approved SFC slip resistant shoes ?
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Are tem members wearing Personal Protection Equipment (Gloves & Glasses) when cooking in deep fryer?
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COMMENTS
Receiving
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Is the credit section clean and organized ?
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Is the compactor locked when not in use? <br>( must only have company approved lock)
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Is all receiving door closed and locked after receiving hrs?
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Are all emergency exits clear and free from obstruction?
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Is the grease trap clean?
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Comments
Management Signature
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Store Director Signature