Mike Abbott Personal/SYA Visit

• Store Name

• Store No.

Initial impression

• Did the store manager greet in a welcoming way?

  Yes

  No

  N/A

• Are the collegues friendly and inviting?

  Yes

  No

  N/A

• Does the store feel loved?

  Yes

  No

  N/A

Process

• Is the wbm book up to date?

  Yes

  No

  N/A

• Does it match ETHAF going back 6 months?

  Yes

  No

  N/A

• Have all colleagues had a welcome back on the 1st shift back?<br>

  Yes

  No

  N/A

• Is the wbm form fully completed?

  Yes

  No

  N/A

• Have all attendance review meetings happened within 7 days of return?

  Yes

  No

  N/A

• Is the ARI completed in sufficient detail?

  Yes

  No

  N/A

• Have next steps been reviewed?

  Yes

  No

  N/A

• Are absence cards completed correctly for all collegues?

  Yes

  No

  N/A

• Was the outcome appropriate?

  Yes

  No

  N/A

Colleague engagement

• Have they celebrated 100% attendance?

  Yes

  No

  N/A

• Do colleagues know what the WMTY results where?

  Yes

  No

  N/A

• Does the store have a WMTY action plan on display?

  Yes

  No

  N/A

• Are all colleagues dressed correctly, with name badges visible?

  Yes

  No

  N/A

• Does the colleague room make me want to have my break here?

  Yes

  No

  N/A

• Do all colleagues have there full break entitlement?

  Yes

  No

  N/A

• What support can I give the store?

• What does the culture feel like?