MINISO PH STORE INSPECTION 3.0 - duplicate

• ZONE

• STORE CODE

• STORE NAME

• DATE

  Date

• AREA MANAGER

• MANAGER/ SUPERVISOR

• LOCATION
  Address

OBSERVATION FROM OUTSIDE

• Does the store look full from outside?

  Yes

  Poor

  No

• Are the glass panels and mirror clean and without stains, dust or hand prints?

  Yes

  Poor

  No

• Is the Wink standee properly placed and the counter window clean?

  Yes

  Poor

  No

• Is the store signage intact and with working lights?

  Yes

  Poor

  No

• Is the store using the updated video and audio provided by the Marketing Team?

  Yes

  Poor

  No

• Is the store bright enough from outside?

  Yes

  Poor

  No

• Is the display at the entrance full and attractive?

  Yes

  Poor

  No

• Is the logo / light box at the counter clean and with working lights?

  Yes

  Poor

  No

• Is there available personnel in selling area to assist customers?

  Yes

  Poor

  No

• Is there available cashier at the counter area?

  Yes

  Poor

  No

• Is the guard stationed at the entrance?

  Yes

  Poor

  No

• Are spotlights in white boxes on the same level?

  Yes

  Poor

  No

STORE CONDITION, ENVIRONMENT AND HYGIENE

• Is the temperature of air conditioning comfortable for the customers?

  Yes

  Poor

  No

  Uncontrollable

• Are the air vents clean and without damage?

  Yes

  Poor

  No

  Uncontrollable

• Is the refrigerator dust free and the drip tray emptied?

  Yes

  Poor

  No

  Uncontrollable

• Is the refregirator's temperature set to standard?

  Yes

  Poor

  No

  Uncontrollable

• Are there no busted lights in selling area?

  Yes

  Poor

  No

  Uncontrollable

• Are fixtures dust free and without tape marks?

  Yes

  Poor

  No

  Uncontrollable

• Is the counter cabinet clean and organized?

  Yes

  Poor

  No

  Uncontrollable

• Are POS in good condition?

  Yes

  Poor

  No

  Uncontrollable

• Is the bill verifier available at the counter area and in good condition?

  Yes

  Poor

  No

  Uncontrollable

• Are POPs updated?

  Yes

  Poor

  No

  Uncontrollable

• Are acrylics in good condition?

  Yes

  Poor

  No

  Uncontrollable

• No unused accessories and shelves at the selling area?

  Yes

  Poor

  No

  Uncontrollable

• Are shopping baskets clean and free from stains?

  Yes

  Poor

  No

  Uncontrollable

• Is the guard podium clean?

  Yes

  Poor

  No

  Uncontrollable

• Are there no Japanese characters on POPs and accessories?

  Yes

  Poor

  No

  Uncontrollable

• Are walls free from scratches and cracks?

  Yes

  Poor

  No

  Uncontrollable

• Are floor tiles free from cracks?

  Yes

  Poor

  No

  Uncontrollable

• Are fire extinguishers hanged and in place?

  Yes

  Poor

  No

  Uncontrollable

• Are emergency lights working?

  Yes

  Poor

  No

  Uncontrollable

• Is the EXIT signage light working?

  Yes

  Poor

  No

  Uncontrollable

PRINCIPLES OF DISPLAY AND DISPLAY MAINTENANCE

• Is the logo and label facing outward and visible to the customers?

  Yes

  Poor

  No

• Do all items have price tags?

  Yes

  Poor

  No

• Are items free of dust and packaging in good condition?

  Yes

  Poor

  No

• Are spotlights directed to merchandise?

  Yes

  Poor

  No

• Do items have working testers?

  Yes

  Poor

  No

• Do items have LTO (toys) and LCDV stickers attached?

  Yes

  Poor

  No

• Are the items inside white boxes and drawers organized and not visible to customers?

  Yes

  Poor

  No

• Are white boxes clean and in good condition?

  Yes

  Poor

  No

• Are there no more than two (2) SKUs per white box?

  Yes

  Poor

  No

• Are all fixtures fully replenished?

  Yes

  Poor

  No

• Are all available SKUs displayed at the selling area?

  Yes

  Poor

  No

• Are items convenient for customers to get and return?

  Yes

  Poor

  No

• Are items classified by category, packaging, size, color and function?

  Yes

  Poor

  No

• Are nearby products relevant with each other by their function and target customers?

  Yes

  Poor

  No

• Are items displayed according to expiration date?

  Yes

  Poor

  No

• Are new arrivals, seasonal, and promo items placed in golden areas and/or position?

  Yes

  Poor

  No

• Is vertical display executed, if applicable?

  Yes

  Poor

  No

• Is the execution display well executed with the current activity?

  Yes

  Poor

  No

FSR

• Are there enough stocks available for replenishment?

  Yes

  Poor

  No

• Does the FSR have label per department?

  Yes

  Poor

  No

• Is the standard safety stocking management being followed?

  Yes

  Poor

  No

• Are all the accessories sorted and labelled?

  Yes

  Poor

  No

• Is the FSR trash free?

  Yes

  Poor

  No

• Is the FSR well lit and with no busted lights?

  Yes

  Poor

  No

• Are damaged items and tester packaging labeled and separated from good merchandise?

  Yes

  Poor

  No

LOCKER

• Is the locker room organized and clean?

  Yes

  Poor

  No

• Is the employee locker provided with padlock?

  Yes

  Poor

  No

• Are lockers not shared?

  Yes

  Poor

  No

• Are lockers clean and emptied at EOD?

  Yes

  Poor

  No

OFFICE

• Are the office files properly labeled?

  Yes

  Poor

  No

• Is the work station clean, well organized and with no unnecessary documents?

  Yes

  Poor

  No

• Is the office well lit?

  Yes

  Poor

  No

• Are there no damaged office fixtures?

  Yes

  Poor

  No

BULLETIN / WHITE BOARDS

• Is the store layout updated and posted?

  Yes

  Poor

  No

• Is the basket positioning reflected on the posted layout?

  Yes

  Poor

  No

• Are new merchandising updates and promotional activity posted?

  Yes

  Poor

  No

• Is the HR portion updated?

  Yes

  Poor

  No

• Is the top subclass report posted?

  Yes

  Poor

  No

• Are sales update and performance

  Yes

  Poor

  No

• Is the organization chart updated?

  Yes

  Poor

  No

TREASURY

• Are LCF and PCF complete and intact?

  Yes

  No

• Are eTreasury and SAP reports updated, printed, and filed properly?

  Yes

  No

• Are PCF FDS and VDS store copies filed properly?

  Yes

  No

• Are the updated SEC CODE and the authorized bank personnel list properly posted on vault?

  Yes

  No

• Is the vault cabinet's lock working with the door and key in good condition?

  Yes

  No

• Is the vault clean and free of unnecessary documents/items?

  Yes

  No

• Are sales documents transmitted on time?

  Yes

  No

LOGBOOK

• Voided Transaction Logbook

  Yes

  No

• Cashiers' LCF Logbook

  Yes

  No

• Cash Deposit Logbook

  Yes

  No

• Cash Sales Turn-over Logbook

  Yes

  No

• ILC AND CLC Logbook

  Yes

  No

MMS

• No Aging TRF?

  Yes

  No

• No Aging SCRS?

  Yes

  No

• No Aging/Pending NSTD?

  Yes

  No

• Is the VSR being received?

  Yes

  No

LBR AND IODMS

• Are damaged items properly filed on time?

  Yes

  Poor

  No

• Are tester items properly filed on time?

  Yes

  Poor

  No

• Are there no aging LBR (for filing and for printing)?

  Yes

  Poor

  No

MANPOWER AND CUSTOMER SERVICE

• Did the store head conduct pep talk?

  Yes

  Poor

  No

• Are all the employees well-groomed with complete uniform?

  Yes

  Poor

  No

• Is manpower plotting (zoning) being followed?

  Yes

  Poor

  No

• Are the employees and guard greeting customers?

  Yes

  Poor

  No

• Are cashiers and sales associates consistent with cross-selling?

  Yes

  Poor

  No

• Are the store heads and sales associates aware of store sales performance?

  Yes

  Poor

  No

• Are employees aware of the ongoing promotions and their corresponding mechanics?

  Yes

  Poor

  No

SECURITY

• Are the standard security procedures being implemented and observed at all times (tickler, body frisking, bag checking, breaktime SOPS)?

  Yes

  No

• Are cashier barcodes not shared?

  Yes

  No

• Are only authorized officers have access on POS Key?

  Yes

  No

• Do cashiers instruct customers to present the receipt to the guard?

  Yes

  No

• Are CCTV cameras in good working condition with atleast 90 days retention?

  Yes

  No

• Are the gate sensors working and random testing is done?

  Yes

  No

• Are security tags attached to high-ticket items?

  Yes

  No

STORE PERMIT

• Are permits placed in one side only?

  Yes

  No

• Is the updated business permit posted?

  Yes

  No

• Is the updated FSIC posted?

  Yes

  No

• Are the BIR 2303 and 0605 documents posted?

  Yes

  No

• Is the BIR NIRI posted?

  Yes

  No

• Is the DPA certificate posted and visible to customers?

  Yes

  No

• Are the updated FDA certificates posted?

  Yes

  No

• Is the ATP updated and manual sales invoice is available?

  Yes

  No

• Are the POS PTU and permit decals posted correct?

  Yes

  No

• 8 Landscape Photos

  Media