Title Page
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Zone
- NCR 1
- NCR 2
- NCR 3
- NCR 4
- NCR 5
- NL 1
- NL 2
- SL 1
- SL 2
- SL 3
- VM 1
- VM 2
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Store Code
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Store Name
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Date
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Area Manager
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Manager/Supervisor
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Location
STORE INSPECTION
OBSERAVATION FROM OUTDISE
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Is the cleanliness of the store signage, entrance area, window, glass panel and poster well maintained?
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Is the store bright enough when standing from outside and new track lights installed?
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Is the Wink Standee properly placed and clean?
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Is the store using the updated video and audio provided by Marketing Team?
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Does the display at the entrance conform with the new implemented standards ?
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Is the guard stationed at the entrance?
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Is the guard podium available and clean?
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Is Store Signage intact and with working lights?
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Is the logo / light box at the counter clean and with working lights?
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Are the glass panels and mirror clean and without stains, dust or hand prints?
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Is the Wall and Glass window display fully replenished?
STORE CONDITION, ENVIRONMENT AND HYGIENE
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Is the temperature of air conditioning comfortable for the customers?
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Are there no dust and/ or damages on AC vents?
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Is the refregirator water and dust free, no damages, and temperature according to standard?
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Are fixtures dust free, no tape marks or manual signages?
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Is the counter cabinet clean and organized?
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Are POPs updated?
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Are acrylics in good condition?
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Is the SM Advantage Card Acrylic in place?
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Are permits positioned in one side only?
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Are spotlights properly directed to merchandise?
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Is the Basket Positioning correct and based on Floor Plotting?
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Are the no Japanese charaters on POPs and accessories?
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No unused accessories and shelves at the selling area?
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Are shopping baskets clean and free from stains?
8 PRINCIPLE OF DISPLAY
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1. OBVIOUS
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Is the logo, label, and price tag visible to the customers? All items have price tags.
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2. ABUNDANT
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All display fixtures are fully replenished. All available SKUs are displayed. End racks have full display.
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3. ACCESSIBLE
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Items are convenient for customers to get and return.
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4. CLASSIFIED DISPLAY
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Items are classified by category, packaging, size, color and function.
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5. RELATED DISPLAY
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Nearby products should be relevant with each other by their function and target customers.
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6. FIRST IN FIRST OUT
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Items are displayed according to expiration date.
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7. GOLDEN AREA / POSITION
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Are new arrivals, seasonal, and promo items placed in golden areas and/or position?
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8. REMAIN VERTICAL
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Is vertical display consistenly executed in walls?
DISPLAY
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Packaging are in good condition and clean.
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Items have working testers.
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Testers for cosmetic items and digital items are clean.
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Is the execution display well executed with the current activity?
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WHITE BOX
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With updated design and are clean.
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No same logo should appear three meters of walls.
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No more than two SKUs stored per white box. The
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Items inside white boxes are not visible to customers.
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All spotlights are at the same level.
OFFICE,LOCKER AND FSR MANAGEMENT
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Are there enough stocks available for replenishment?
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Does the FSR have label per department?
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Is the FSR organized and free from trash?
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Are all the accessories sorted and labelled?
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Are all the damaged items labeled and separated from good merchandise?
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Is the FSR well lit? If with busted lights, coordinated and with request?
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Is the locker room organized and clean?
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Are lockers clean and emptied before store close?
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Is the employee locker provided with padlock?
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Is the work station clean, well organized and with no unnecessary documents?
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Are the office files properly labeled?
PEOPLE
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Did the Store Head conduct PEP talk before the shift started?
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Are all staff well-groomed and in complete and proper uniform?
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Are employee ticklers checked and compliant to standards?
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Is the Manpower Floor Plotting for Sales Associate being followed?
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Do the employees, including store guard, greet customers?
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Are cashiers consistent with upselling and suggestive selling?
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Are the Store Heads and SAs aware of the store's sales performance?
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Are the standard security procedures being implemented and observed at all times (e.g. body frisking, bag checking, breaktime SOPS).
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Is the Store Head updated with the Mall activity schedule?
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Are employees aware of the ongoing promotions and their corresponding mechanics?
BULLETIN BOARDS
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Is the Organizational Chart updated?
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Is HR Portion updated?
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Are new Merchandising updates and promotional activity posted?
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Is the monthly TOP 100 SKUs report updated and posted?
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Are sales update and performance posted?
TREASURY
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LCF AND PCF are balance?
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With updated E-TREASURY REPORT AND SAP REPORT?
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Updated SEC CODE and authorized bank personnel are properly posted on vault?
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Is the ILC observed proper store keeping?
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Is there ILC logbook monitoring and attached ILC slip?
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Is there CLC logbook monitoring and separate folder VDS ?
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Is the Vault cabinet's lock working? door is in good condition?
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Vault cabinet is clean, no other files nor items kept inside except the Vault only?
MMS
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No aging SCRS?
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No aging TRF?
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No aging/pending NSTD?
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Is VSR being received?
CONSTRUCTIONS AND DECORATIONS
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Are Walls free from scratches and cracks?
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Are floors/tiles free from cracks?
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Is CCTV in place and properly working?
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Are all lights working? No busted lights?
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Are Fire Extinguishers hanged and in place?
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Area Emergency lights working?
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EXIT lights working?
NEW FIXTURES
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Are this following new fixtures properly executed and utilized based on standard guidelines?
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DISPLAY STAND (HIGH AND LOW)
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TOY TABLE
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BLIND BOX TABLE
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AROMA TABLE
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STATIONERY TABLE
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NEW CASHIER PROMOTION RACK
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NORDIC