Mocha Audit

• Conducted on

  Date

• Prepared by

• Select date

  Date

General Safety

• Were the Employees wearing hearing protection?

  Yes

  No

  N/A

• Were the Employees wearing safety vests?

  Yes

  No

  N/A

• Were the Employees using injury prevention techniques (Move Smart)?

  Yes

  No

  N/A

• Were the Employees wearing seatbelt when required?

  Yes

  No

  N/A

• Did the employees observe SOP and not walk between carts and dollies or step over tow bars?

  Yes

  No

  N/A

Vehicle Safety

• Did the ramp crew observe 3' No Drive Zone while positioning GSE?

  Yes

  No

  N/A

• Did the ramp crew operate GSE in Aircraft Buffer Zone at walking speed?

  Yes

  No

  N/A

• Did the ram p crew execute safe movement of baggage carts (string size < 4 curtains closed)?

  Yes

  No

  N/A

• Did the ram p crew keeps all body parts inside vehicles while driving?

  Yes

  No

  N/A

• Were the brakes set on parked carts/dollies?

  Yes

  No

  N/A

• No vehicle was driven under an aircraft or under aircraft wings?

  Yes

  No

  N/A

• Aircraft servicing equipment was the ONLY equipment driven into the OSZ?

  Yes

  No

  N/A

• When entering the Operational Safety Zone, did all GSE Operators perform a one stop safety brake test?

  Yes

  No

  N/A

• Unattended vehicles were NOT observed to be left running parking hand brakes are set, transmission is in neutral or park, chocked before and aft of one tire (a vehicle can be running and unattended in extreme weather condition; all conditions mentioned her apply)?

  Yes

  No

  N/A

• Were the applicable traffic signals or signs observed and complied with by the drivers of vehicles?

  Yes

  No

  N/A

• Did the employees driving or operation vehicles or GSE exercised good judgment and safely operated all equipment?

  Yes

  No

  N/A

• When applicable, did the employees adjust their driving habits to compensate for conditions (weather, surface conditions, driving speed within 25 feet or less of aircraft, time of day or traffic congestion)?

  Yes

  No

  N/A

• The employee did not engage in reckless driving, equipment abuse, willful driving negligence or horseplay?

  Yes

  No

  N/A

Pre-Arrival

• Is the FOD check completed for the Operational Safety Zone prior to aircraft arrival?

  Yes

  No

  N/A

• Is the Standard Ramp Arrival Team position to receive aircraft 5 minutes prior to arrival ( one Marshaller and one Wing-Walker minimum crew size) size of crew determined by local conditions? Note: For interaction Locations when Self Park gates are used, ensure parking aid is switched on prior to aircraft arrival & the Marshaller/Arrival Team member remains at the manual control box/ aircraft emergency stop button until the aircraft has stopped

  Yes

  No

  N/A

• Is the operational Safety Zone completely clear of GSE, chocks, PC Air hose, ground power and any other obstructions?

  Yes

  No

  N/A

• Is the Jetbridge stowed properly (designated spot or fully retracted)?

  Yes

  No

  N/A

• Is the Ground power cord properly stowed?

  Yes

  No

  N/A

• Did the Wingwalkers/Aircraft Arrival Team ensures that the Operational Safety Zone remains clear by keeping an unobstructed view of the Marshaller from the wing tip?

  Yes

  No

  N/A

• Are the gate layout markings clearly visible (Operational Safety Zone, leaning lines, stop marks, jet bridge shoebox, etc)?

  Yes

  No

  N/A

Arrival Sequence

• Were chocks staged outside the OSZ, however, nose gear chocks were staged inside the OSZ for arrival only and were used as Stop Mark delineators and were placed 2-3 feet on either side of the painted aircraft stop mark?

  Yes

  No

  N/A

• Did the Aircraft Arrival Team use correct hand signals, that were clearly visible to the recipient at all times?

  Yes

  No

  N/A

• Were the flourecent wands used by the Marshaling Agent and by the wing walker(s) at all times - Lighted wands are used within approximately 30 minutes prior to sunset, until approximately 30 minutes after sunrise, or anytime there is low visibly or inclement weather refusing visibility?

  Yes

  No

  N/A

• Is the Chocks-In hang signal given to the Flight Deck when the main landing gear (MLG) and the nose landing gear (NLG) have been properly chocked?

  Yes

  No

  N/A

• Did the RSE and Lead inspect pits and ensure all are empty, this includes looking behind the curtain and in hard-to-see areas to verify that nothing is left onboard?

  Yes

  No

  N/A

• Were the customers allowed off the aircraft one all safety measures are in place?

  Yes

  No

  N/A

• Were Priority valet checked bags delivered plane side first?

  Yes

  No

  N/A

Securing Aircraft

• Is the Safe to Approach hand signal given to Wing Walker after nose has been chocked, engines are off and spooling down and beacon light is off (where Wing Walkers are not in-place, the signal is given to ramp staff)?

  Yes

  No

  N/A

• Is the aircraft properly chocked as per aircraft type requirements?

  Yes

  No

  N/A

• Is one cone per wing deployed approx 1 to 2 feet outward from each wing tip (additional cones may be placed as deemed necessary & local airport instructions may include cone deployment in front of engines)?

  Yes

  No

  N/A

• Is service equipment positioned ONLY after the aircraft was chocked?

  Yes

  No

  N/A

• Are belt loaders ONLY permitted to enter the OSZ after the Nose Landing Gear has been chocked?

  Yes

  No

  N/A

• Was an arrival walk-around damage check completed within 15 minutes (both Mainline and Express aircraft) of the aircraft blocking the order to meet FOA reporting requirements?

  Yes

  No

  N/A

• Before attacking the GPU cord, did the Ramp crew perform a visual check of the GPU cord and aircraft receptacle?

  Yes

  No

  N/A

• Is Ground Power connected within 5 minutes of the aircraft arrival (where aircraft has in-op APU refer to RSM Chapter 5)?

  Yes

  No

  N/A

• Is PCA connected within 5 minutes of aircraft arrival (where aircraft has in-op APU refer to RSM (Chapter 5)?

  Yes

  No

  N/A

Beltloader Operation

• Did the ramp crew stop movement (belt loader to adjust boom height (Approximately 3 feet from the aircraft)?

  Yes

  No

  N/A

• Was the beltloader positioned correctly i.e. not in contact with, or within 1" of aircraft, nor inside aircraft and positioned height allows for aircraft settling?

  Yes

  No

  N/A

• Were the belt loaders chocked/ brake set when positioned to aircraft?

  Yes

  No

  N/A

• Was the Safety handrail up on beltoader the employees are entering or exiting cargo compartments?

  Yes

  No

  N/A

• Did the ramp crew follow the requirements to not ride moving belt?

  Yes

  No

  N/A

• Is the Safety handrail in down position when beltoader was (re)positioned (as applicable)?

  Yes

  No

  N/A

• Was the belt loader removed when aircraft is unattended. On a turn, beltoader was lowered and turned off when attended?

  Yes

  No

  N/A

• Was the Safety handrail lowered before cargo door closed (as applicable)?

  Yes

  No

  N/A

• Is the ramp crew using the appropriate procedures for ingress/ egress of the pit of the aircraft? (Note: Beltloader forward steps can be used for the B737 aircraft only)

  Yes

  No

  N/A

Aircraft servicing - Loading

• Did the ramp crew allow 2" between pit ceiling & top of bags/cargo (Mainline A319/320, UAX E170/175, Q200/300 only)?

  Yes

  No

  N/A

• Did the ramp crew adhered to orientation markings (this side up) on bags/ boxes/ cargo loaded?

  Yes

  No

  N/A

• Were Pit/nets secured inside pit whenever the aircraft is left unattended?

  Yes

  No

  N/A

• Was the DG Cargo secured to prevent shifting or movement during flight using a minimum of 15 bags?

  Yes

  No

  N/A

• Did the ramp Crew remove FOD from the Aircraft pits and checks cargo compartment for trash, inoperative or missing restraints, rips, tear holes, missing or detached panels, missing pit nets, latches, pit graffiti, or splits?

  Yes

  No

  N/A

Pre-Departure Preparation - Towbar

• Was the jet bridge stowed properly (designated spot or fully retracted)

  Yes

  No

  N/A

• Was the ground power cord properly stowed?

  Yes

  No

  N/A

• Did the RSE secure cargo nets for departure?

  Yes

  No

  N/A

• Did the RSE perform pre-departure walk around of aircraft?

  Yes

  No

  N/A

• Was FOD removed from OSZ prior to departure?

  Yes

  No

  N/A

• Were two wing walkers utilized for pushback?

  Yes

  No

  N/A

• Was the aircraft chocked & bypass pin installed prior to/ during tower attachment?

  Yes

  No

  N/A

• Were the chocks remained in place until servicing complete (expect jet bridge if tractor connected)?

  Yes

  No

  N/A

• Were proper Cargo Load Report (CLR) procedures followed?

  Yes

  No

  N/A

Pushback

• When communicating with the Flight Deck, did the pushback tractor use the standard language aircraft departure? (Note: Please sit with driver during pushback to listen to the communication)

  Yes

  No

  N/A

• Did the wingwalkers maintain clear sight with the pushback driver?

  Yes

  No

  N/A

• Did the wing walkers use appropriate signals (clear or stop)?

  Yes

  No

  N/A

• Did the wingwalkers utilize safety wands for departure

  Yes

  No

  N/A

• Did the signal Marshaller between 10-1 O'clock / give STOP signal until personnel and GSE are safety clear of aircraft movement areas as well as clear of any other hazards or threats?

  Yes

  No

  N/A

• Did the signal Marshaller between 10-1 O/clock/ give HOLD signal when aircraft is clear?

  Yes

  No

  N/A

• Were the tractor and tower in the line with the aircraft at the completion of the towbar?

  Yes

  No

  N/A