Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Start of shift and M.O.D. Responsibilities
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Get radio
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Check mailbox and emails
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All M.O.D. Keys accounted for
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Check mgr/lottery bank for sufficient funds
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Check FD for change needs
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M.O.D. Sign correct
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Attend meeting with GM or F/B depending on day
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Check in with F/B mgr/team leader for details
Entrance/lobby/front desk
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Clean, organized, running smoothly
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Employees properly uniformed
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Check-in/check-out is efficient
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Handle guest issues -send emails to GM with details
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Greet tour buses as needed
Staff breaks
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Holiday FD
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Wingate FD
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Bartender
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Server
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Houseman informed you of breaks/lunch
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You took breaks/lunch
Restaurant and lounge
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Clean, organized, and running smoothly
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Tv operating and on appropriate channel
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Employees properly uniformed
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Service standards maintained
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Assist when in weeds/customer issues
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Liquor closet locked and closed
Perimeter/parking areas
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Clear of refuse, obstructions
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Lighting maintained
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Storage areas locked
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Signage operating
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Garbage dumpster closed
Comedy zone nights
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Assign sections, give to door staff
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Check for CZ reservations, give to door
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Monitor tables to ensure guests are having a good time, while following rules
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Ensure CZ packages are ready
Kitchen
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Clean, organized, operating smoothly
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Door secured
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Employee restroom cleaned, stocked
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Dry stock cleaned
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Coolers cleaned
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Freezers cleaned
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Equipment off after hours
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Dish tank cleaned off
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Walk ins locked at the end of the shift
Catering
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Hall - storage clear of refuse/obstructions
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Rooms set for functions
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Rooms cleaned, organized after use
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Lighting maintained (in and not in use)
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Functions in progress checked
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Employees properly uniformed
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Check used boardrooms (clean and AC)
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Disburse banks and get with FD to post
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Storage room locked
Guest restrooms
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Cleaned and properly stocked
Wingate
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Front desk clean, organized, service standards
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Employees properly uniformed
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Breakfast area/ lobby clean, pantry secure
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Storage areas locked
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Corridors clear of refuse/obstructions
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Stairwells secure
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Meeting rooms clean/secured
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Business center clean/secured
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Fitness/hot tub clean/secured
Public areas
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Guest laundry cleaned/organized
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Housekeeping area secured
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Maint. Area secured
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General offices secured
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Fitness room cleaned/secured
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Lottery room cleaned/secured
Stairwells/corridors
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Clear of refuse, room service trays
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Ice/vending area clean, operating
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Guest laundry clean, operating
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Emergency exits clear, working properly
Pool area
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Equipment operating
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Lighting maintained
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Safety equipment in place
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Pool area restrooms clean
Additional
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Check set ups to ensure they are completed before catering staff can leave
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Make sure bartender/server/door checklist before restaurant staff can leave
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Make sure cook/dishwasher checklist is complete before kitchen staff can leave
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Touch base with on coming manager/night audit
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Complete mod checklist and put it in Melissa's mailbox