Title Page
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Conducted on
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Prepared by
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Location
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Take picture of the front of the branch
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Do you feel your branch is at the required standard
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Is the outside of the branch free from litter, windows clean posters correct, any extra agreed POS on display
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Is the inside of the branch clean, the floor hoovered, surfaces wiped down customer area layed out as agreed and tidy?
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Is the POS inside correct ? All leaflets on display correct posters on display, correct pull ups desks clean no customer infomation on diaplay
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Is the back of house clean and tidy. Fridge, microwave, sink, toilet. All clean
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Are the team dressed appropriately, no rippes jeans, coats ect
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Does the branch calendar reflect the rota ( check 3 days )
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Are all logs uptdate ( check 3 logs )
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Have all quick fix issues been corrected before you leave and a time frame set for all other issues
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Have you conducted 1 file audit and 1 REACT and discussed?
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Are all current hot topics being updated ( archiving, home visits ect)
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When will the follow up visit be?
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Team member
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Manager