Title Page
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Client / Site
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Conducted on
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Prepared by
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Location
External Cleanliness
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Forecourt is fully stocked with watering jugs, water bucket and squidgys, paper towel and equip wipes
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Forecourt is clean of all rubbish, debris and graffiti.
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Bin areas, milk and bread crate storage is orderly and clean
Internal Cleanliness
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Bathroom is in a clean working order with sufficient toilet roll, soap and paper towel.
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Benches are clean and the “clear bench” policy is in place.
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All lights in store and kitchen are in working order?
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Shop floor is clean of debris with signs of evening mopping in place.
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Table is clean and stocked with napkins. No newspapers or debris on the table and chairs have been pushed in unless in use.
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Is there any cobwebs on ceilings or around lights?
Food Quality
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Food displays look appetising with the correct par levels for the time of day and labels centered.
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Glass cabinets are clean without smudges or finger prints
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Evidence of date labeling in place. (Egg wash is in the fridge with a date unless in use)
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Food is to specification with no substitutes. (Ingredient weights have a maximum of 20% leeway)
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Evidence of temperature checks being complete
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Orange juice has a minimum of 8 stocked full of ice. Water is kept to a minimum.
Coffee Standards
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Barista has completed minimum of the Grinders Bronze course.
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Coffee is being produced with a good work flow adhering to the STC requirements.
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Coffee machine and surroundings including underneath are clean of debris.
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Coffee is made to standard with a natural sweet taste.
Storerooms
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Storage areas are organised and clean
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Floor stock is off the ground
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Deliveries checked off on arrival, marked on invoice and signed.
Cash Security and Security
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Cash and tobacco are locked away at all times
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Money is being counted out of customer view
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Back storeroom doors are closed and back exit doors are kept locked
Customer Experience
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Staff have correct uniform and name badges i.e no leggings or excessive jewellery
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Customers are being acknowledged with warmth.
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Correct promotions in place with priorities set.
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Stock is full on shelves with no clear gaps
Staff Member Knowledge
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Staff member can recite breakfast burrito ingredients
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Staff member knows correct cleaning colour coding