Monthly SIS/SWAS Review

• Review Month

• Conducted on

  Date
• Store
  Address

• ARD/RM

• Employee

Hot potatoes

• Has all staff been briefed on Welcome / Right Sell / Close?

  Yes

  No

  N/A

• Has all staff been briefed on Reward?

  Yes

  No

  N/A

• Are staff aware of procedure on delivery discrepancies?

  Yes

  No

  N/A

• Do all staff know how to action FMIP?

  Yes

  No

  N/A

• Is the correct 4 box sales tool being used?

  Yes

  No

  N/A

• Check that all old P4u paperwork has been taken offsite

  Yes

  No

  N/A

• Is pin point being used?

  Yes

  No

  N/A

• Productivity - Min 10 URS per employee per shift?

  Yes

  No

  N/A

• Pin point time stamp min 90%

  Yes

  No

  N/A

• Dixon's referrals at 1% of footfall

  Yes

  No

  N/A

• Subs Target Achieved

  Yes

  No

  N/A

• HT geek min 50%

  Yes

  No

  N/A

• LT geek min 10%

  Yes

  No

  N/A

• One geek observation completed weekly on all CC?

  Yes

  No

  N/A

• ASR min 20%

  Yes

  No

  N/A

• Trade in min 40%

  Yes

  No

  N/A

• Targets issues at start of month / reviewed weekly?

  Yes

  No

  N/A

• Reward - Consultants aware of banding / trackers up to date

  Yes

  No

  N/A

• Weekly reviews with Dixon's Management?

  Yes

  No

  N/A