Information
-
Store #
-
Store Location
-
Date/Time Audit Started
Outside Facilities
-
Lighted Marquee is programmed/updated properly and working (local messages updated correctly)
-
Doors and Windows being cleaned regularly
-
List Issues
-
All signage working, free of damage and clean (menu housings, main sign, enter/exit, wall boards, etc.)
-
Parking lot lights on and working properly
-
CC Readers/Workstation/KDS screens free of damage and working properly
-
Dumpster area clean and in good repair. Gates and lids closed
-
Store has cleaning schedule and is followed properly
-
Lot clean and free of litter and grease buildup
-
Landcsaping maintained (free of weeds, dead bushes and trash) Round up on hand and weeds being sprayed weekly
-
Outside Trash cans clean inside and out and changed properly by employees
Inside Facilities
-
Dining Room Booths and Chairs good condition and properly cleaned (Vinyl covers in good condition)
-
Walls and baseboards in good condition and clean (no holes present in the walls)
-
Ceiling tiles and lights clean and in good condition
-
Vent Registers clean and free of grease buildup
-
Floors being cleaned daily and free of buildup (underneath equipment clean and grease free)
-
Mop Sink area clean (brooms, dust pans, squeeges, etc stored off floor)
-
Restrooms clean and stocked properly
-
Toilets and faucets working properly and no water leaks present? (Ensure toilets aren't running water when not being used)
-
Employee Break table clean and free of clutter (Employee drinks/food properly stored in designated area)
-
First Aid kit present and setup properly (Blue bandaids available)
-
Camera system installed and all cameras working properly (Ensure DVR is backing up a minimum of 30 days of footage)
-
List issues
Operations/Employee Appearance
Uniforms/Appearance
-
All employees in proper uniform (nametag, hat/visor, shirts, black pants, non-slip shoes, and approved jackets)
-
Does store have the proper amount of uniforms on hand (hats, visors, aprons, shirts, jackets, and nametags)
-
Uniforms needed
-
Is store having any supplier issues?
-
List Issues
-
Proper jewelry policies followed (only wedding rings allowed, No more than 2 earrings per ear, ear gauges dime size or smaller, no facial piercings)
Operations
-
All stations have proper training materials posted? (Build Cards, I Say You Say Cards, Rotation Charts, Etc.)
-
List issues and action plan
-
Drinks being made properly (the correct amount of ice)
-
Hot table products being made properly (scales and charts posted and available)
-
List issues
-
Sacks being appropriately set (the correct amount of napkins, sauce packets, etc.)
-
Waste bucket being used. Waste being tracked properly with waste chart
-
Review monthly LTO materials with GM to ensure builds, execution, and training are being appropriately handled.
Food Safety
-
Tempatures being done daily. All FQT logs up to date.
-
Thermometer working (spare batteries on hand)
-
Internal Thermometers in all equipment including walk-ins (spare thermometers on hand)
-
List issues
-
Sanitizer Buckets setup properly at all stations
-
Sanitizer Test Strips on hand and not expired
Test 2 buckets to ensure proper levels
-
Temperature
-
Quat
-
Handwashing posted at all handwashing stations (posters current and up to date)
-
Cleaning supplies stored properly
-
Food products are dated and rotated correctly (Date/Prep Tags being used and current on all products)
-
Is food storage in walk-ins setup correctly? Ready-to-eat food stored above cook-to-eat food?
-
Check tortillas to ensure freshness. Are lids being applied when not in use?
-
Has store received all e-invoices?
-
Proper glove, spoon, and ladle usage?
-
Proper tortilla heating procedures being executed (7-10 sec for proper heating of tortilla)
-
Ice scoops at drink stations and being used
-
Ice Buckets are clean and stored upside down off of the floor (free of cracks and chips)
-
No cups, spoons, or utensils left in products
-
Employees proper handwashing rules and wearing gloves
Temps
-
Ole Freezer
Reach In Freezer
Reach In Cooler
Cold Table
Walk-In Cooler
Walk-In Freezer
Cooked Chicken Strip
Carry over product (Beef)
Equipment
Front End
-
Equipment working (fountains, merry chef, fryers, hot table, cold table, warming towers, kettles, microwaves)
-
Enter Faulty Equipment
Equipment
-
Make/Model
-
Nature of issue
-
Gaskets all in good condition and clean
-
List Issues
-
Pop nozzles clean (Check nozzles to ensure they are being properly cleaned)
-
Proper cleaning schedules for fryers. Take picture of schedule.
-
All stations have necessary small wares needed (pans, lids, spoons, ladles)
POS System
-
Audio working properly (talk buttons, chargers, volume, etc) Check Drive thru to ensure audio is working properly and volume levels are appropriate.
-
All monitors, printers, etc working properly (clean and grease free)
Kitchen
-
Are Prince Castle Holding Drawers being appropriately managed and maintained? (units clean and free of grease buildup)
-
List Issues
-
Heat lamps on all equipment are working properly (spare heat lamp bulb on hand for fry dump)
-
Fryers being filtered properly (Grease in good condition) cleaned 2x's daily<br>Fryers being sifted periodically to ensure quality and life of grease<br>
-
Cold Station setup properly (replacement products underneath)
-
Exhaust filters being cleaned daily and free of grease buildup
Misc. Equipment
-
Walk-ins are clean and organized (shelving in good condition)
-
Evaporater covers in walk ins free of buildup
-
Is equipment cleanliness up to par (sides, fronts, backs of all equipment cleaned properly)
-
List issues
Paperwork
-
Pest Control info up to date
-
Company
-
Last Service Date
-
Insurance Expires
-
License Expires
-
Most recent Eco Sure on file
-
Date of most recent EcoSure Audit
-
Total Score
-
Management staff Store certified and certificates posted in the store?
-
List employees who need certified
-
Basecamp system being utilized properly - all to-Dos are up to date
-
Quickstation and Decision Logic employee database current and up to date (employees termed properly)
-
Does store employ any 15 year olds
-
Are all work schedules for 15 yr old followed per labor law?
-
List issues and action plan
-
Is The Ole Way being utilized? Do all employees have a profile setup and current on all modules?
-
List issues and action plan
-
Monthly LTO modules are completed before the promotion begins. (Above 80%)
-
All licenses posted and up to date (dairy license, business license, etc.) Take pictures of all licenses
-
Inventories being done daily and bi-weekly in Decision Logic?
-
Daily Completion Score
-
Daily Accuracy Score
Financial/Operational Review
-
Are the 2 most recent RBG shops posted in the store with notes about opportunities (employees working during shop listed on RBG report)
-
Review SMG results with GM and Assistants on duty
-
Show how Survey process works. Have new employee complete a survey.
-
Review stores LSM plan with GM
-
Check stores email account to verify all emails are being handled properly
-
Review Bonus calculation with manager (discuss areas of opportunity)
-
Review labor and schedule with management and discuss areas of opportunity
-
Review most recent payroll with management to ensure accuracy (overtime, pay rates, hours worked, etc)
-
Date/Time Audit Completed