MSS / IQA audit check sheet

Title Page

Site audited
Audit type
Audit date
Audit cycle
Site location

Auditor team

Team leader
Team member
Team member

Processes audited.

Name of processes
- Marketing
- Product design
- Product development
- Supplier Management
- Store
- Production planning
- Manufacturing
- FG store & dispatch
- Machine maintenance
- Tool maintenance
- Human Resource
- Management processes
- Quality assurance

Introduction

1) this audit check sheet will evaluate the compliance of MSS and IATF 16949 requirements.
2) write & attach as objective evidence of each check points, including detail of part, document number, employees, date and shift etc.
3) evaluate all the check points, if mark 'NA' provide reason.
4) customer specific requirements compliance check with latest CSR documents.

Best practices

Good practices details, observed during audit;
Select the processes that to be evaluate?
- Marketing
- Product design
- Product development
- Supplier Management
- Store
- Production planning
- Manufacturing
- FG store & dispatch
- Machine maintenance
- Tool maintenance
- Human Resource
- Management processes
- Quality assurance

Marketing & business development

6.2) Does marketing process KPIs established and performance tracked?
6.1) 6.1) Are process risks and opportunities assessment being completed on an annually basis, at a minimum and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Marketing process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.2) Has initial feasibility commitment done to determine the requirements for products and processes to be offered to potential customers?
technical specifications, logistics requirements, recycling, environmental impact, storage and handling, disposal of material, statutory and regulatory requirements applicable to the products and services.
Does RFQ requirements evaluated, quoted, and submitted on-time to customers?
Has new business TAR analysis done adequately?
Are there preliminary bill of material made and available of new business?
Does won businesses products data, technical specification, and customer requirement handover to program team?
Does business loss analysis and lesson learnt updated?

Product Design

6.2) Does design process KPIs established and performance tracked?
6.1) Are process risks and opportunities assessment being completed on an annually basis, at a minimum and actions initiated to reduce undesired effects of significant risks.
Design process sequence--> RFQ -> statement of work/requirement -> reviews-time plan & feedback ->
quotation submission -> order receipt -> input availability -> Engg. Feasibility -> conduct reviews -> design & simulation study -> suggest changes & approval from customer -> design release 2D & 3D -> tooling kick off -> design activities-revisit design in case of any issues ->Final release.
4.3.2) Does Design process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
4.4.1.2) Does product safety consider in design, that include:
a) identification of statutory and regulatory, product safety requirements and customer notification
b) special approvals for design FMEA, process FMEAs and control plans
c) identification and controls of product safety related characteristics (including at the point of manufacture)
d) reaction plans
e) definition of responsibilities, escalation process and flow of information, including top management and customer notification
f) training required
g) changes of product or process shall be approved prior to implementation
h) transfer of requirements with regard to product safety throughout the supply chain, including customer designated sources
i) product traceability by manufactured lot (at a minimum) throughout the supply chain
j) lessons learned for new product introductions
8.3.2.2) Has designer competent in design tool/ software's being used?
8.3.3.1) Has essential input requirements being determined for product design ?
statement of work document/ requirements (functional and performance), special characteristics, boundary and interface requirements, statutory and regulatory requirements, lessons learned from previous products, potential consequences of failure due to nature of the product, information gained from previous design projects, competitive product analysis (benchmarking), supplier feedback, field data, and other relevant sources for current and future projects of a similar nature.
8.3.3.2) has design feasibility analysis being done?
design feasibility consider-manufacturing (design for manufacturability, design for Assembly), tooling, regulatory and gap & flushness, including Red pen check for Geometric Dimensioning and Tolerancing..
8.3.3.1) Has product design risks assessment being evaluated?
8.3.3.1) Does design targets for conformity to product requirements established?
including preservation, reliability, durability, serviceability, health, safety, environmental, development timing, and cost
8.3.3.3) Has special characteristics being marked in the drawings, and DFMEA?
use customer-specified symbols or the organization's symbols or notations, as defined in a symbol conversion table
8.3.4.2) Has design validation being done and result meet the requirements?
design validation plan-mechanical, functional, environmental, safety, regulatory -or as per customer requirements , Design proto and CAE -simulation study
8.3.5.1) Has product design outputs being documented?
a) design risk analysis (DFMEA)
b) reliability study results, results of product design error-proofing
c) 2D drawings, including 3D models, technical data packages, product manufacturing information, and geometric dimensioning & tolerancing (GD& T)
d) product special characteristics
e) product design review results
f) service diagnostic guidelines and repair and serviceability instructions; service part requirements
g) packaging and labelling requirements for shipping
h) boundary diagram for assembly and sub-assemblies.
i) P- diagram checked -Error status
8.3.6) has design changes being evaluated for potential impact on fit, form, function, performance, and/or<br>durability?
a) change feasibility review, risks analysis, lead time and cost
b) customer and internal approval of change
8.3.6) Does design change implemented ?
a) updation- ECN register, 2D, 3D model and other relevant data package
b) change time plan Vs actual monitoring
c) validation of change

New product development

Project details
6.2) Verify process KPIs established and performance track against targets.
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Development process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.1) Verify planning of product realization process
a) determining customer product requirements and technical specifications
b) process & logistic requirements;
c) manufacturing feasibility commitment;
d) product & process acceptance criteria;
e) adequacy review of resource needed;
8.2.2) Review how to determine requirements for product
a) any applicable statutory & regulatory
b) customer specific requirement, if any (CSR)
c) recycling, environmental impact, and characteristics identified of the product and manufacturing processes.
d) safety, and environmental regulations related to acquisition, storage, handling, recycling, elimination, or disposal of material
8.2.3) Review of the requirements for products
a) TAR sheet, SOR and others;
b) statutory and regulatory requirements
c) testing requirements
d) risk assessment, manufacturing feasibility study to review are manufacturing process are capable of consistently producing product that meet all engineering & capacity requirements (if new product or technology use)
e) tech review with customer & final sign-off the requirements.
8.2.4) Handling of changes in product & process requirements
a) evaluate all changes via feasibility study, risk assessments for potential impact on fit, form, function, performance, and/or durability.
b) ensure relevant documented information amended;
c) relevant persons are made aware of the changed requirements
8.3.3) Do you fix project development targets, ex- productivity rate, process capability, timing & cost?
8.3.2) Are APQP timeline met customer milestone and review periodically?
a) project milestone
b) tool and CF development plan,
c) BOP development plan
d) quality plan (DVP&R)
8.3.3) Are adequate input considered during manufacturing process design?
a) product design output data including special characteristics
b) customer requirements, if any
c) experience from previous developments (TGW/TGR)
d) similar parts lessons learnt
e) legal requirements
8.3.3.3) Are safety, regulatory, special and critical characteristics requirements identified and sign-off?
a) documentation of all special characteristics in drawings, PFMEA, control plan, inspection standard and work instructions;
b) development of control and monitoring strategies for special characteristics of products and production processes;
c) customer-specified definitions and symbols.
8.3.4) Are development validation done adequately?
a) tool trials and result,
b) trials parts layout, visual & performance report (PIST %)
c) closure of open points
d) testing results
8.3.5.2) Manufacturing process design output.
a) specifications and drawings;
b) special characteristics for product and manufacturing process;
c) tooling and equipment for production and control, including capability studies of equipment (Cmk) and process(Cpk));
d) manufacturing process flow charts/layout, including linkage of product, process, and tooling;
e) capacity analysis;
f) manufacturing process FMEA;
g) maintenance plans and instructions;
h) control plan;
i) standard work and work instructions;
j) data for quality, reliability, maintainability, and measurability;
k) results of error-proofing identification and verification, as appropriate;
8.6.4) Tool / CF buy-off before shipping from supplier location?
8.3.4) Are process validation results met product & process requirements?
peak production volume trial, OTOP, (Ppk study, productivity , rejection rate etc.)
8.3.4.4) Are the required approvals and releases for the product and process development available?
a) PPAP/PSW approval
b) sample approval
c) packaging approval (WIP & FG)
8.3.4) Are Tool, and SPM sign-off?
8.3.6.1) How the project change handle?
8.3.5.2) Do you update build concerns in process documents?
8.3.5) Do you made and compile project TGW & TGR summary sheet?
8.3.4) Do you conduct project launch readiness audit before SOP?
8.3.4) Do you handover the project to production team (as per check list)?

Initial control/ ramp-up

8.5.1) Do you define following items related to initial production control?
a) controlled special characteristic;
b) control chart & Cpk study;
c) inspection frequency;
d) initial production control period
8.5.2) Are control documents/ standards available at inspection stations?
inspection check point sequence; one point standard; reference sample; Q-alert (if any)
6.2) Do you fix target for termination of initial production control?
7.2.2) Do you provide part specific knowledge and OJT for inspectors?
9.1.1) Do you record inspection data of initial production control period?
10.2.6) Do you pick up issues and improve them during initial production control?

Supplier Management

Purchasing

6.2) Does purchasing process KPIs established and performance monitored against targets ?
6.1) Does process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Vendor process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.4.1.2) Does new supplier selection done adquately?
supplier assessment; general purchase agreement, QMS certification, triParty Agreement.
8.4.2.3) Does Supplier QMS development evident & approaching to get IATF 16949 certified?

Receipt inspection & SQA

6.2) Does receipt quality process KPIs established and performance monitored against targets ?
Supplier PPM, Vendor rating, SCAR trend, Supplier audit Plan Vs actual etc.
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does vendor quality process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.4.1.2) Do you receive supplier PPAP documents and review at the time of ASL linkage?
8.4.2.3) Do you evaluate supplier performance rating?
BOP, RM and packing suppliers
8.4.2.4) Does suppliers audit done as per plan made?
a) last year vendor rating performance (B rating- per year, C rating- 2/year)
b) risk based audit- Repeated SCAR, Zig-Zag performance, poor rating in consecutive months, rejection PPM target not achieved. c) 8.4.2.4) Are suppliers audit done in iAuditor and NC's are closed?
8.4.3.1) Are suppliers provide new parts supplier under initial production control norm?
8.5.6.1) Do you track suppliers 4M change management?
8.6.4) Are part RIS, MISP requirements added in eMpro inspection parameter master?
a) refer 2D drawing requirements
b) parts performance and surface treatment requirements
c) sample plan
8.6.4) Do you check lot as per inspection standard during GRIN authorisation ?
eMpro IQA report, samples qty as per sampling plan
8.5.2) Do you fix quality status label on each bag of component?
8.6.2) Do you re-validate (layout) BOPs as per plan?
10.2) Do you review SCAR countermeasure?

Store management

6.2) Does Store process KPIs established and performance monitored against targets ?
RGP (aging wise) , Inventory days, Obsolete inventory etc.
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Storage & preservation process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.5.2) Does lot batch details and expiry date printed on bar code match with actual i.e. material test report?
verify is shelf life defined in item master
8.5.2) Does Bar code available on each bag?
8.5.4) Are material stored at defined location?
8.7.1.3) Uninspected material, do you it kept at separate location?
8.7.1.7) Do you quarantine rejected supplier material and dispose off periodically?
8.5.4) Does FIFO maintain during issuance of material?
8.5.4) Do you issue material against work-order?
check eMpro MTN register
8.5.4) Do you maintain packaging condition and check is product safe from dust, dirt and damage?
8.5.4) Are items eMpro Vs physical stock quantity matched?

Production planning

6.2) Does Planning process KPIs established and performance monitored against targets ?
Utilization, OEE, FG inventory, MRP adherence, MPS adherence etc.
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does production planning process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.5.1.7) Does customers schedule (CDP) upload in eMpro?
8.5.1.7) Does master production schedule (MPS) run and adhere?
8.5.1.7) Does material requirement planning (MRP) run and adhere ?
8.5.1.7) Does production plan vs actual monitored on daily basis and variances analysis, actions evident?

Manufacturing

Select the manufacturing processes
- Moulding
- Painting
- Assembly

Moulding process

Production control

6.2) Does Moulding process KPIs established and performance monitored against targets?
Rejection PPM (Setup & process), tool changeover time, OEE, Efficiency, production plan Vs actual, action effectiveness etc.
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Manufacturing process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.5.1) Are product and process parameters matched in Control plan, Inspection standard, 2D drawings, MISP & work instruction?
8.5.1) Does updated work documents displayed at accessible place and important check points marked for operators to see easily?
work instruction; inspection standard; one point standard; reference sample; Q-alert (if any)
8.5.1) Does process parameter periodic revalidation plan available and followed?
a) plan vs actual
b) validation trial and final results
c) DOE study (optional)
9.1.1.1) Does process parameter run as per standard moulding parameter?
Parameter value (Actual Vs Standard)
8.5.2) Does raw material traceability i.e. batch no, grade recorded in dayBin loading sheet?
Does raw material preheating temperature and time monitored?
8.5.1.3) Does machine re-startup check perform after every production interruption?
tool changeover, raw material change, color change, breakdowns, & planned shutdown etc.
8.5.1.3) Does First part approval (FPA) process implemented effectively?
Do you FPA of the part at the time of;
a) tool change,
b) material grade changeover,
c) restart of production after planned and unplanned shutdown. d) eMpro FPA module implementation e) FPA sample retain till batch production.
8.5.1.3) Does Last part approval (LPA) done adequately?
LPA sample is retain and handover to tool room, if any concern.
8.5.1) Does in-process/ patrol inspection done as defined frequency?
7.5.3.2.1) Does molding process parameters monitor and records maintained?
8.5.1) Does live control chart evident for monitoring of special characteristics?
8.5.1.5) Does CLIRt inspection perform of molding machine before start of production?
7.5) Does hourly production report maintained and updated correctly to record setup, process rejection, downtime & downtime reasons?
also verify production qty, rejection qty and downtime entry in eMpro
8.7.1.7) Does rejected, suspected parts kept in red bin and dispose off at the end of shift?
a) quarantine nonconforming, suspected or hold parts till disposal,
b) store suspected items separately,
c) marked rejected area on part,
d) kept rejected part in red bin,
e) disposal of rejected parts in each shift.
8.5.2) Are lot/ part tractability i.e. lot number, tool calendar, date, shift & operator code evident?
8.5.1.5) Does JH abnormality tagging done monthly on machines?
8.5.1.5) Does CLIRt check points, standing point, inspection symbol marked and labelled on machine?
8.5.4) Are raw material, WIP & Finish good free from contamination, dust, dirt, scratch, deformation and rain water?
8.5.1) Does operators skill level evaluation done periodically and deploy as per skill matrix in operations?
7.2) Are annual training plan for associates development available and training record maintained?
10.2) Are Red bin analysis conduct regularly and effectively?
a) red bin CFT team and leader
b) meeting attendance sheet
c) day wise top defect data log book/recording
10.2) Does red bin actions implemented and effective?
a) analyzing the defect root cause based on process investigation result such as 5why analysis,
b) root causes validation /simulation study
c) systemic corrective action to eliminate re-occurrence of defect
d) modification in process documents (if applicable)
e) horizontally deployment of corrective action in similar parts and processes

Painting process

Production control

6.2) Does paining process KPIs established and performance monitored against targets?
a) FTT, Rejection rate, rework % etc.
b) target Vs actual, action plan, action effectiveness etc.
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Manufacturing process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.5.1) Does updated work documents displayed at accessible place and important check points where operators can see easily?
work instruction; inspection standard; one point standard; reference sample; Q-alert (if any)
Does painting jig cleaning, maintenance and validation schedule evident?
Pre-treatment of molded parts before painting?
a) IPA cleaning, Air blowing, flaming etc.
b) power wash
9.1.1.1) Does Primer, base & clear applications run as per standard parameter?
Pressure, gun flow rate, gun pattern, down draft velocity, temperature, humidity, dust level etc.
7.5.3.2.1) Does paint application start-up parameters verification record maintained?
8.5.1.3) Do you perform gun cleaning periodically?
8.5.2) Does Paint- mixing done adequately and batch traceability, mixing ratio maintained?
mixing ration, viscosity, temperature, line pressure etc.
Does new paint batch approval system followed?
Are baking oven temperature recorded and DataPaq monitored?
8.5.1.3) Are First part approval (FPA) process implemented effectively?
a) DFT,
a) color & gloss,
b) adhesion peel off test.
8.5.1.5) Does weekly startup verification done before start of production ?
Dust level, filter cleaning, gun cleaning, and others
7.5) Does unloading parts inspection result recorded and production, rejection, rework parts quantity punched in eMpro?
8.7.1.7) Does rejected part identify, marked and kept in red bin?
8.5.2) Does painted parts tractability maintained i.e. date, shift & operator code?
8.5.1.5) Does JH activities performed on painting equipment?
8.5.4) Does painted parts free from contamination, dust, dirt, scratch, deformation and rain water?
8.5.1) Does operators skill level evaluated periodically and deploy as per skill matrix in operations?
7.2) Does annual training plan available for associates development and record maintained?
10.2) Does Red bin analysis conduct regularly and effectively?
a) red bin CFT team and leader
b) meeting attendance sheet
c) day wise top defect data log book/recording
10.2) Are actions decided in red bin analysis implemented and effective?
a) analyzing the defect root cause based on process investigation result such as 5why analysis,
b) root causes validation /simulation study
c) systemic corrective action to eliminate re-occurrence of defect
d) modification in process documents (if applicable)
e) horizontally deployment of corrective action in similar parts and processes

Assembly process

Production control

6.2) Does Assembly process KPIs established and performance monitored against targets??
Rejection PPM, Rework %, ICAR etc.
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Manufacturing process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.5.1) Are product and process characteristic matched in control plan, inspection standard, & work instruction etc.?
8.5.1) Are updated work documents at accessible place and important check points can see easily?
Are jig/ fixture preventive maintenance conducting?
work instruction; inspection standard; one point standard; reference sample; Q-alert (if any)
9.1.1.1) Verify are process parameter run as per standard parameter sheet?
welding time & temp, screw torque, pressure
8.5.1.3) Do you perform re-startup verification during job changeover, breakdowns, and planned shutdown?
8.5.1.3) Are First part approval (FPA) process implemented effectively?
Do you FPA of the part at the time of;
a) job change,
b) restart of production after planned and unplanned shutdown.
8.5.1.3) Do you identify and retain first parts till batch production ends?
8.5.1) Do you conduct patrol inspection as defined interval?
8.5.1) Are special characteristics managed in the production?
Do you perform Poke-Yoke verification with negative samples
8.5.1.5) Does JH activities performed on Assembly equipment?
7.5) Do you register reject part quantity in eMpro?
8.7.1.7) Do you identify nonconforming parts and keep in red bin?
8.5.2) Do you maintain the tractability of production lot i.e. date, shift & operator code?
8.5.4) Does BOP, child parts, WIP & Finish good identification, traceability maintain and free from contamination, dust, dirt, scratch, deformation and rain water?
10.2) Does Red bin analysis conduct regularly and effectively?
a) red bin CFT team and leader
b) meeting attendance sheet
c) day wise top defect data log book/recording
10.2) Are actions decided in red bin analysis implemented and effective?
a) analyzing the defect root cause based on process investigation result such as 5why analysis,
b) root causes validation /simulation study
c) systemic corrective action to eliminate re-occurrence of defect
d) modification in process documents (if applicable)
e) horizontally deployment of corrective action in similar parts and processes
8.5.1) Does operators skill level periodic evaluation done and deploy as per skill matrix in operations?
7.2) Does annual training plan available for associates development and record maintained?

Abnormal situations handling

8.5.1.2) Does abnormal situations recorded occurred during production?
a) are operators train on abnormal situations,
b) abnormality escalation matrix,
c) STOP-CALL-WAIT concept.
8.5.6.1) Does suspected lot retroactive inspection done and inspection result recorded.

Change management

8.5.6.1.1) Does planned temporary/ permanent 4M changes recorded ?
8.5.6.1) Does 4M changed communicated to concern persons via CRN?
7.2) Does on-job training provided for relevant persons on 4M changed point?
Does 4M change lot tag used to identify production lot until dispatch?
8.5.6.1) Does changed validated prior to lot production (layout, & performance report)?
7.5.3) Does process and product related documents updated after released the changed?

Final Inspection

Does all inspectors are qualified and trained?
attribute study, poison drop test, skill matrix, eye test
Does defect outflow monitored inspectors wise?
QRE issues, defect & complaints
Are relevant documents, reference sample & lux level monitoring record evident at inspection stations ?
Does rejection recorded and analysis?
10.2) Does ICAR raised when product not meeting the requirements and actions evident?
a) ICAR/ DIS guideline compliance,
b) ICAR root causes analyses,
c) corrective actions implementation,
d) actions effectiveness.

FG store and dispatch

6.2) Verify process KPIs and related performance targets are established
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Storage & logistic process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.5.2) Are quality status marked on FG parts in bounded store?
8.5.4) Do you kept FG parts at defined location?
8.5.4) Do you maintain FG parts stock minimum level?
8.5.4) Do you follow first-in; first-out of finished products?
9.2.2) Do you conduct dock audit and maintain records ?
8.5.4) Are the packaging bins/ trolleys free from damage, dust, dirt and prevent contamination?
8.5.4) Do you have maintenance system to maintain bins/ trolleys in good condition?
a) bin cleaning schedule
b) trolley preventive maintenance schedule
Do you evaluate logistic transporter performance?

Machine maintenance

6.2) Verify process KPIs and related performance targets are established
MTTR, MTBF, PM adherence, Maintenance cost, Specific energy consumption, oil consumption etc.
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Maintenance process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.5.1.5) Do you conduct periodic maintenance as per plan and maintain records?
a) preventive maintenance
b) condition base maintenance
c) overhaul maintenance
8.5.1.5) Do you maintain and monitor spare part inventory ?
10.2) Do you analyse machine breakdowns and countermeasure implemented to prevent reoccurrence?
7.5.3) Do you add countermeasure in PM and CLIRt check sheet for routine checkup?
7.1.4.1) Do you prevent oil, air, leakage from equipments?
10.2) Do you emphasis production team to register equipment breakdowns in CMMS?
7.1.5.2.1) Are machine pressure gauge and temperature controller calibrated?
a) person competent for calibration work
b) calibration master calibrated
c) calibration work instruction, Minimum 5 points observation
7.2.1) Are maintenance technician are competent for maintenance work?
competency matrix, training plan

Tool maintenance

6.2) Verify tooling process KPIs and related performance targets are established
MQBF, Major breakdown, Minor breakdown, PM adherence etc.
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does Tooling process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
8.5.1.5) Do you conduct tool preventive maintenance?
8.5.1.5) Do you conduct Tool health checkup if tool life goes beyond the 80% shots life?
7.5.3.2.1) Do you maintain maintenance records?
8.5.1.5) Do you maintain and monitor spare inventory level?
10.2) Do you analyse machine breakdown and countermeasure implemented to prevent reoccurrence?
7.5.3) Do you add countermeasure in maintenance and online check sheet?
10.3.1) Do you monitor flash free mould and action taken to reduce flash?
7.2.1) Do you have competent person for maintenance work?
competency matrix, training plan
8.5.1.6) Do you protect tools from dust, dirt, birds spits?

Human resource

6.2) Verify process KPIs and related performance targets are established
training man-day/ employee, 5S score, attrition rate, employee satisfaction survey, suggestion/ employee etc
6.1) Are process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does HR process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
7.2) Do you conduct employees competency gap analysis?
7.2.2) Do you pick TNI from employee competency gap analysis?
7.2.2) Do you make annual training calendar to improve competency?
7.2.2) Do you conduct trainings as per plan?
7.2) Do you evaluate participants first feedback?
7.2) Do you evaluate training effectiveness and plan retraining for poor learner?
7.2.3) Do you plan training by competent trainer ?
7.3.2) Do you receive suggestions and evaluate them?
7.3.2) Do you implement accepted suggestion?
a) receipt suggestion Vs accepted suggestions b) accepted Vs implemented suggestions
7.3.2) Do you celebrate employee engagement activities HR Day, Suggestion day, Safety day, Campaigns?

Management process

Top Management

9.3.2) Does Management review conducted as schedule and inline with the IATF agenda points?
MRM Plan Vs actual , MOM as per agenda and status of recommended actions
6.1.2.3) Does contingency plan validate periodically (e.g., simulations, as appropriate)?
6.2) Does business plan available and adequate resource planning, strategic planning evident ?
7.3.2) Does Kaizens uploaded at KMS site and have mechanism for horizontal deployment of Kaizens' published at KMS?
6.2) Does the QCDDMSES KPI data review for accuracy and adequate actions evident wherever targets not achieved?

Quality circle

7.5) Does Quality circle corner established in shop floor?
a) display of 12 steps posters, display of QC tools b) computer system for updating data in QCP portal;
7.5) Are QC record book maintained and updated?
7.5) Does QCP portal updated regularly on time?
9.3) Does QC steering committee review meeting done regularly?

Quality Assurance

Quality system

6.2) Does process KPIs performance tracked and targets achieved?
Complaints, Customer PPM, COPQ, Warranty cost etc.
Does customer performance monitored and updated adequately at CSI portal
6.1) Does all the QMS process risks and opportunities determined, review annually and actions initiated to reduce undesired effects of significant risks.
4.3.2) Does all process related customer specific requirements[CSR] review, evaluated, addressed in related documents and implemented?
a) employee understanding and awareness of applicable customer-specific requirements;
b) customer-specific requirements are addressed in respective procedure, work instruction or as appropriate.
c) refer customers latest CSRs via customer portal, Appendix 9A_ CSR matrix , https://www.iatfglobaloversight.org website etc.
7.5) Does documents controlled process implemented effectively?
a) including controls, the distribution, access, retrieval, use, storage, preservation, legibility, control of changes, retention and disposition of documented information
b) process documents- WI, Control plan, FMEA, AIS etc.
c) engineering drawings & specifications

Internal audits

10.2.3) Does previous external audits NCs closed effectively and actions implemented?
certification body audit, internal audits, customers audit , & corporate audits.
9.2) Does internal audits [IQA] plan review periodically and scheduling to considering risks, internal and external performance result?
a) ensure all audit done via iAuditor application
b) NC closure includes- containment action, root cause analysis, systemic corrective action, horizontal deployment of corrective actions and effectiveness of implemented actions
9.2) Does process and product audits done as per plan?
a) ensure all audit done via iAuditor application
b) ensure special process check sheet used [CSI 23- Molding, CQI 12- Painting]
c) Verify and record process and product characteristic actual value against specification at each stages of moulding, paint and assembly.
d) NC closure includes- containment action, root cause analysis, systemic corrective action, horizontal deployment of corrective actions and effectiveness of implemented actions
7.2) Does internal auditors re-qualification evaluation done annually?
a) auditors list and their IQA certificate,
b) no of audits done by individual or as co-auditor (min 5 audits/ year),
c) knowledge of applicable customer and organization specific requirements
d) knowledge of core tool requirements (FMEA, AIAG-VDA FMEA, SPC, MSA, APQP, PPAP)

Quality lab

7.1.5.1.1) Does MSA study cover attribute and variable inspections and adhere?
including bias, linearity, stability study
9.1.1.2) Does SPC plan adhere and includes process and product significant characteristics?
8.6.2) Does product layout plan available and adhere?
7.1.5.2) Does all measuring and testing equipment calibrated?
a) using eMpro calibration planning module,
b) ensure external laboratories are accredited to ISO/IEC 17025 or its national equivalent by an accreditation body.
c) ensure scope of external laboratories includes relevant inspection, test or calibration service,
d) certificate of calibration or test report includes the mark of a national accreditation body.
e) where an non-accredited laboratory is utilized, then ensure that there is evidence that the laboratory has been evaluated and meets the requirements of Section 7.1.5.3.1 of IATF 16949
7.1.5) Does internal laboratory scope defined and laboratory personnel competent, wherever internal calibration activities performed?

Customer complaint handling

10.2.6) Does all customer complaints registered in eMpro 8D module?
10.2.3) Does complaint root cause analysis [why-why] adequate?
10.2.3) Does systemic corrective actions implemented and effectiveness tracked?
6.1.2.2) Standardization of corrective actions in process documents [WI, CP, FMEA, Inspection standards] and horizontal deployment?
9.2.2.4) Does onsite verification audit done to evaluate the corrective actions effectiveness, from implementation date to 90 days?

Sign-off

Auditor sign-off

I, the undersigned, have completed this MSS audit in an accurate manner. I have attached evidence as required and declare this audit complete.
Full name and signature of Lead auditor
Full name, Roll and signature

MSS / IQA audit check sheet

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Auditor team

Processes audited.

Introduction

Best practices

Marketing & business development

Product Design

New product development

Initial control/ ramp-up

Supplier Management

Purchasing

Receipt inspection & SQA

Store management

Production planning

Manufacturing

Moulding process

Production control

Painting process

Production control

Assembly process

Production control

Abnormal situations handling

Change management

Final Inspection

FG store and dispatch

Machine maintenance

Tool maintenance

Human resource

Management process

Top Management

Quality circle

Quality Assurance

Quality system

Internal audits

Quality lab

Customer complaint handling

Auditor sign-off

Related checklists

MSS / IQA audit check sheet

Free MSS / IQA audit check sheet Checklist

Go digital today!

Convert your paper checklists into digital forms

Auditor team

Processes audited.

Introduction

Best practices

Marketing & business development

Product Design

New product development

Initial control/ ramp-up

Supplier Management

Purchasing

Receipt inspection & SQA

Store management

Production planning

Manufacturing

Moulding process

Production control

Painting process

Production control

Assembly process

Production control

Abnormal situations handling

Change management

Final Inspection

FG store and dispatch

Machine maintenance

Tool maintenance

Human resource

Management process

Top Management

Quality circle

Quality Assurance

Quality system

Internal audits

Quality lab

Customer complaint handling

Auditor sign-off

Related checklists