Title Page

  • Site conducted

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Getting to the Premises

Signage

  • Is there good signage to identify your business from the road?

Approaching on Foot

  • Are there accessible routes and crossing points to get to the business?

  • Are there clear footways to the entrance?

  • Are they of an adequate width and reasonably level, and in good repair?

  • Is the route well lit?

  • Ramps and circulation routes are free from parked bicycles and other obstructions?

  • Route surfaces are well maintained, clean, free of gravel, grit, mud, ice, snow and moss?

Getting there by car or cycle

  • Is there a safe setting down point with dropped kerbs close to main entrances?

  • Do you have designated accessible parking bays for visitors / staff?

  • Are they clearly marked with both on-road symbols and vertical signs, and easy to find?

  • Is there a step free and safe route from parking bays to the entrance?

Entrance to the Premises

Entrance Steps

  • Do they have a good surface, and are they in good condition?

  • Do they have contrasting edges? Nosing?

  • Do they have handrails on both sides that can easily be gripped?

  • Do they have good lighting?

  • Do they have a level landing at the top and bottom?

  • Do they have corrugated tactile warning paving at the top and bottom?

Entrance Ramp

  • Is it wide enough (not less than the entrance door width)?

  • Is it not too steep? Not more than 1:50?

  • Is it in good condition and strong enough to take a mobility scooter?

  • Is it safe to use, with kerb upstands on both sides and a non-slip surface?

  • Does it have handrails on both sides at a suitable height that are easy to grip?

  • Does it have a level landing at the threshold / entrance?

Main Entrance

  • Is your entrance easy to identify with good signage, lighting and visual contrast?

  • If the entrance is made up of glazed panels or a glazed door, are there contrasting markings (manifestation) in place to prevent colleagues colliding with them?

  • Is the entrance step free?

  • If the entrance is not step free - Is there opportunity to remove the step(s) and barrier?

  • Is the door furniture (handles and locks) easy to operate and reach at a height of 750-1000mm from the floor?

  • Is the door light to open?

  • Does the door have a glazed vision panel at a lower height to allow wheelchair users and people of shorter stature to see through?

  • Are the entrance(s) doors wide enough?

  • Do you have automatic doors? (These are easiest to get through)

  • Are weather mats of a firm durable material (not coir) and preferably inset, not presenting a trip hazard?

Getting Around the Premises

Internal Signage

  • Are the different departments in your business clearly identified with signage?

  • Is there a map or directory of other businesses or services within your building? (at the entrance, by the lift / stairs?)

  • Is your signage clear and simple with easy to read font?

  • Is your signage clear and simple with mixed case letter - do not use all capitals?

  • Is your signage clear and simple with large font size (at least point 14)?

  • Is your signage clear and simple with good colour contrast of letters against the sign and sign against the background?

  • Is your signage clear and simple with symbols or pictures included along with text?

  • Are all bulbs in illuminated signs working correctly, are replaced when performance is reduced?

  • Access to tactile signs is maintained?

Routes and Layout

  • Can a colleague in a wheelchair, or with a pushchair, move easily along aisles or between displays or tables? Recommended aisle widths are 1.2m (90cm minimum) Are changes in level, for example steps and ramps clearly marked?

  • Do you have step-free access to the different level with a ramp or platform lift?

  • If there are internal slopes / ramps are these gentle and not a trip hazard?

  • Do they have easy-grip handrails on both sides for support?

  • If you have a platform lift to get to a different level, is it clearly signed and easy to locate?

  • Is it comfortable and of good quality finish?

  • Are internal doors easy and light to open with suitable handles?

  • Are they wide enough (750-775 minimum for existing doors)?

  • Do they have a vision panel extending to a lower level

  • If they are glass doors do these have clear markings at two height levels?

  • Both temporary and permanent circulation routes are free of obstruction, e.g. toolboxes, boxes of files, vending machines, photocopiers;

Staircases

  • If there are internal steps or staircases, are these well lit and signed or clearly marked out?

  • Are they installed with handrails on both sides?

  • Are the steps visually contrasting with slip resistant edging?

  • Do the steps have no open air risers (these are difficult for visually impared people)?

  • Visual strips on stairways nosing is clearly distinguishable from adjacent surfaces?

Lifts

  • Are there signs? Is the lift clearly signed and easy to locate? Are facilities at each level clearly marked within the lift?

  • Are the lift call points / buttons easy to use, clearly visible, tactile and within reach of a colleague in a wheelchair or of short stature?

  • Are there visual and audible indicators in the lift for arrival, door closing and floor level?

Providing a Comfortable Environment

General Facilities

  • Are floors and wall surfaces well maintained and not slippery or reflective

  • Adequate headroom is maintained throughout the building, with no trailing cables on floors or at heights below 2200mm

  • Is the lighting suitable? Can signs, routes and entrances / exits be clearly seen?

  • Is the lighting provided suitable for the work environment ie not to bright / dark etc (300 - 500 lux)?

  • Is there minimal glare?

  • Are there no strong contrasts or pools of light and dark?

  • Is there good visual contrast between walls, floors, ceilings, doors and fittings?

  • If there are floor to ceiling mirrors or glazing, does this have contrasting markings at two levels – sitting and standing height?

  • Are acoustics good with low levels of background noise (60-65db)?

Furniture

  • Loose furniture and fittings are placed so as not to obstruct circulation routes?

  • Seats have good back and arm support?

  • Storage units are accessible and securely fixed?

  • Items in storage or on furniture are not at risk of being easily knocked over and heavy Items are stored at lower levels?

Toilets

  • Are the routes to toilet (s) clear and easy to navigate, with clear signs?

  • Does the standard toilet cubicle have sufficient circulation space between the pan and door?

  • Are all taps easy to use and require minimal dexterity?

  • Is there a toilet available that is suitable for a person with a mobility impairment?

  • If yes, does it have clear signage?

  • Does it have outward-opening door with pull handle?

  • Does it have grabrails to the side walls of the cubicle?

  • Does it have a higher toilet seat?

Changing Facilities

  • Is there facilities available for changing clothes?

  • Are there facilities available for mothers returning from maternity leave?

Canteen / Breakout Areas

  • Is seating flexible to allow different layouts?

  • Is there a mix of comfortable seating with back rests, with and without arms to allow transfer?

  • Is there space for a wheelchair user to sit alongside a companion?

  • Is there space for an assistance dog to sit alongside a chair, or for a mobility aid?

  • Is there a range of seating heights provided?

  • If you have seating areas for diners and drinkers in your business is the furniture movable to allow flexibility?

  • Can a person in a wheelchair or with a pushchair sit at all the available tables / counters?

  • Does the seating for wheelchair users provide the same quality of experience and location choice as the other seating?

  • Are menus or price lists clear, with good contrast and using principles of good signage?

Canteen Service Areas

  • If you have serving counters is there a lower level section that is suitable for a wheelchair user or person of short stature?

  • Does the counter have a knee recess beneath to allow wheelchair users to get close and make the transaction or selection?

  • Is the card payment terminal portable / accessible from a seated position?

  • Do you have any hearing enhancement services to assist hearing impaired customers at counters and in meeting rooms?

  • If yes, is there signage available to identify this service in the correct location?

  • Do you have good lighting to the face of counter staff to help lip readers?

Accessibility Management

Emergency Preparedness

  • Has a fire risk assessment been carried out assessing disabled people?

  • Is there an emergency evacuation plan for any people who require assistance and cannot exit independently?

  • Do you have a fire alarm with a visual and audible indicator?

  • Are your fire exits clearly signed to indicate stepped or step-free exits?

Procedures and Maintenance

  • Are disabled parking spaces checked to ensure they are not being used by people who do not require them?

  • If you have any auxiliary access aids, such as a portable ramp or an induction loop, are all of your staff trained in the safe use and maintenance of this equipment?

  • Are staff aware of common management issues in accessible toilets including: keep transfer space by pan clear (no bins), ensuring emergency alarm cords are not tied up, and reporting any breakages or maintenance issues immediately

  • Is there a response process to the emergency alarms in accessible toilets and / or changing rooms?

  • Are doors checked routinely for ease of use – door handles/ easy opening?

  • Lighting is adequate by cleaning fittings and replacement of blown fittings?

  • Areas being serviced or repaired are adequately protected, and alternative routes are provided as necessary and clearly marked?

Cleaning & Hygiene

  • Where possible cleaning and maintenance work are carried out during off-peak periods or while the building is closed?

  • Wet floors and similar hazards are cordoned off and / or indicated by warning signs?

  • Equipment, trailing cables etc. do not cause obstruction or hazard during cleaning?

  • Polish applied to floor surfaces does not reduce slip resistance?

  • Polishing of surfaces does not present glare and reduce contrast?

  • Windows, lamps and lighting diffusers are cleaned regularly?

  • Cleaning agents and applications are non-toxic and air fresheners are not of a type that aggravates respiratory difficulties?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.