MVR Shops

• Conducted on

  Date

• Shoppers name

• Restaurant Name

  Select BECKHAM GENTRY 5th LOOP WALMART

  • BECKHAM
  • GENTRY
  • 5th
  • LOOP
  • WALMART

• Manager on Duty

Service

• Drive thru time 90 sec or less?

  Yes

  No

  N/A

• Floor manager in position ( and engaged )?

  Yes

  No

  N/A

• Threshold greeting, friendly, smiles evident and good eye contact with guest ?

  Yes

  No

  N/A

• Did order taker repeat order, ask if order was correct or asking for repeat business; and sincere thank you and strong eye contact ?

  Yes

  No

  N/A

• Presenter were asking our guest to try a fry ?

  Yes

  No

  N/A

Cleanliness

• Parking lot clean (8 1/2 x11) or less?

  Yes

  No

  N/A

• DT Windows/ the view inside of our store are well organized and free of clutter?

  Yes

  No

  N/A

• DT Windows walls and frames all clean?

  Yes

  No

  N/A

• Entry sidewalk, threshold and entry glass clean?

  Yes

  No

  N/A

• Drink station and shake machine area clean and organized? Free of cups and mix?

  Yes

  No

  N/A

• Tables clean (4 or less high volume, 2 or less low) salt, pepper and table tents set right. Salt to the street. Lobby tea urns Locked?

  Yes

  No

  N/A

• Floors clean dining room/trash not overflowing (3/4) ?

  Yes

  No

  N/A

• Fry station area floor and mirror clean, grill area floors, and equipment clean?

  Yes

  No

  N/A

• Proper uniforms, proper shoes and name tags on all crew and management. Hair and good appearance?

  Yes

  No

  N/A

• Restrooms clean and stocked ?

  Yes

  No

  N/A

• All parking lot lights and exterior signs lit, indoor lights all lit (free of bugs)?

  Yes

  No

  N/A

• Hand washing timer on and correct procedures being followed (timer set to clock)?

  Yes

  No

  N/A

Quality

• Assembly neat and pretty and I’m proper sequence?

  Yes

  No

  N/A

• UHC cabinets levels right, no expired food?

  Yes

  No

  N/A

• Food safety book, past 3 days 100% completes?

  Yes

  No

  N/A

• No expired buns, produce or dairy?

  Yes

  No

  N/A

• All salads parfaits are fresh and no visible signs of water?

  Yes

  No

  N/A

• Dress table time is set correctly and product is fresh, properly prepared produce in an appropriate levels?

  Yes

  No

  N/A

• UHC charts are in place in being followed. Are they up to date?

  Yes

  No

  N/A

• No food being held in HLZ?

  Yes

  No

  N/A

• Fries or hashbrowns not overheld or produced?

  Yes

  No

  N/A

• Regular menu and breakfast tempering done for the next day? Tortillas, eggs, hotcakes, muffins and buns? Cheese and sauces are all dated correctly. All product in freezer refrigerators covered and dated? Secondary dates are being recorded in the 31 day book?

  Yes

  No

  N/A

• Proper caramelization of buns (toaster working properly good looking product) ?

  Yes

  No

  N/A

• Add signature

  Sign