Staff is aware of the loyalty program?
Staff can demonstrate and explain how to join the loyalty program?
Staff knows how to swipe loyalty card; can explain to the guest how to sign up. Can explain that the guest has 48hrs to earn tokens for the current purchase.
Does staff know how members earn in Subway MyWay rewards?
A- $2.00 reward(4 tokens for every $1 spent, 200 tokens=$2) and surprise and delights
Does staff know when rewards expire, $2 and surprise?
A: $2-90 days, surprise 14 days
Has staff completed the loyalty U of S courses and videos?