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  • Prepared by

  • Staff is aware of the loyalty program?

  • Staff can demonstrate and explain how to join the loyalty program? <br><br>Staff knows how to swipe loyalty card; can explain to the guest how to sign up. Can explain that the guest has 48hrs to earn tokens for the current purchase.

  • Does staff know how members earn in Subway MyWay rewards?<br><br>A- $2.00 reward(4 tokens for every $1 spent, 200 tokens=$2) and surprise and delights

  • Does staff know when rewards expire, $2 and surprise? <br><br>A: $2-90 days, surprise 14 days

  • Has staff completed the loyalty U of S courses and videos?

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