Title Page
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Date Raised
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Raised By
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Reported By
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Job Number
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LPCB Job
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Part Number (if applicable)
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Part Description (if applicable)
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Quantity (if applicable)
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Product Type
- HPT Panels
- TIF Panels
- OPT
- BHV
- SAM
- Lid
- Guardrail / Ladder
- Connections
- Fixings
- NOVO
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Defect Type
- Sales Process Error
- Customer Service / Logistics Error
- Technical Admin Error
- Drawing Issue
- Leak
- Stores - Short Delivery
- Stores - Wrong Product
- Packaging Issue
- Crew Error
- Drilling / Trim Error
- Late Delivery
- Lost in Transit
- Damaged in Transit
- Faulty or Damaged
- ITRAK - Parts List Issue
- Internal Supplier
- External Supplier
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NC Details
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Immediate Action
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NC Cost (if known)
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NC Risk Assessment
- High Risk - LPCB Job - RCA Required
- High Risk - High Value - RCA Required
- High Risk - High Risk To Product - RCA Required
- High Risk - Leak - RCA Required
- High Risk - Repeating Trend - RCA Required
- Medium Risk - Sales Processing Error - Quality Alert
- Medium Risk - Customer Service Processing Error - Quality Alert
- Medium Risk - Technical Admin Error - Quality Alert
- Medium Risk - Stores Short Delivery - Quality Alert
- Medium Risk - Stores Wrong Product - Quality Alert
- Medium Risk - Drawing Error - Quality Alert
- Medium Risk - Manufacture Error - Quality Alert
- Low Risk - Late Delivery - Quality Alert
- Low Risk - Damaged in Transit - Quality Alert
- Low Risk - Crew Error or Issue - Quality Alert
- Low Risk - Faulty or Damaged Product - Quality Alert
- Low Risk - Packaging Issue - Quality Alert
- Low Risk - Parts List Issue - Quality Alert
- Internal Supplier Issue - Quality Alert
- External Supplier Issue - RCA or Quality Alert
- Unable to Determine Root Cause
- Out of Warranty
- NC Already Under Investigation
- Insufficient Information Received for Investigation
- Historical or Legacy Issue
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RCA Required
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Responsible Area
- HLU
- SLU
- Stores
- Drawing
- Crew
- Sales
- Customer Service / Logistics
- Technical Admin
- Purchasing
- External Supplier
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SME
- R. Collier
- M. Everett
- R. Kirby
- E. Varadi
- A. Warren
- A. Gibbon
- D. Chapman
- B. Bolton
- E. Richards
- External Supplier
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NCR Raised by
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NCR Planned Review Date Stage 1
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NCR Status
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NCR Date Closed
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NCR Reviewed and Closed by
- S. Collins
- M. Delahaye
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NC Planned Review Date Stage 2 - 3 Months
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Has There Been Any Repeat of The Reported NC
