NCR(UK) TS: Hospitality - BKUK - 15.1 Pre-Upgrade Site Test v1.0

Engineer Details

• Lead Install Engineer

• If Second Engineer present on install please add Name

• Second Engineer

  Yes

  No

  N/A

• Engineer Name

• Training Shift

  Yes

  No

  N/A

• Document No.

Site Details

• Store Name

• Store ID

• Address
  Address

• Conducted on

  Date

Site Contacts

• Site Manager

• Tel No.

Job Type

• Install

  De-Install

  Engineer Visit

  Site Test

• Proceed to Next Section (Pre Start Checks) >

Site Safety Sign Off

• Health & Safety sign off to be completed prior to starting any works.

• All NCR Engineers Signed into Store Visitor Log & Equipped with appropriate PPE?

  Yes

  No

• Can works be carried out?

  Yes

  No

• You must not carry out any work until you have appropriate PPE

• Risk Assessment & Method Statement Read, Agreed & Signed by all?

  Yes

  No

• Can works be carried out?

  Yes

  No

Site Checks

• Store Plans/Drawings/Scope Of Works Checked?

  Yes

  No

• Proceed to Next Section (Site Testing) >

Pre-Upgrade Site Tests:

• All tests must be carried out on all devices prior to store sign off. Please provide as much detail as possible (where necessary)

Back Office

• Are tills connected to BOH?

  Pass

  Fail

Photo Attachment

• Attach Photo

  Media

Test Fail

• Please provide details of failure

Photo Attachment

• Attach a photo if required

• Attach Photo

  Media

Till Tests

• You must carry out a test on each till, to add the detail click on Add Till

Till

• Carry out all tests on all tills

Bio Reader & MSR Reader Test

• Carry out a visual check to ensure the device is powered up

• Are all Bio Readers / Mag Stripe Readers working?

  Pass

  Fail

Test Fail

• Please provide details of failure

• Carry out a single transaction on each till

Photo Attachment

• Attach Photo

  Media

Transaction Tests

• Carry out a transaction(s) to test the following till functionalities

• Has the till drawer fired?

  Pass

  Fail

Test Fail

• Please provide details of failure

Photo Attachment

• Attach a photo if required

• Attach Photo

  Media

• Has a receipt printed?

  Pass

  Fail

• Does the receipt have a logo?

  Pass

  Fail

Photo Attachment

• Attach Photo

  Media

Test Fail

• Please provide details of failure

Photo Attachment

• Attach Photo

  Media

Test Fail

• Please provide details of failure

Photo Attachment

• Attach a photo if required

• Attach Photo

  Media

EFT Test

• Carry out a transaction and ring up via EFT

• Did the sale go through the PED/PDQ device?

  Pass

  Fail

Test Fail

• Please provide details of failure

Photo Attachment

• Attach Photo

  Media

Refund Test

• Carry out a refund on a till to test its functionality

• Did the refund go through?

  Pass

  Fail

Test Fail

• Please provide details of failure

Photo Attachment

• Attach a photo if required

• Attach Photo

  Media

Kitchen Screen Tests

• Ring through an order(s) through a till

  

• Does the order route to the correct screen?

  Pass

  Fail

Test Fail

• Please provide details of failure

Photo Attachment

• Attach a photo if required

• Attach Photo

  Media

• Are Orders printed on remote printer?

  Pass

  Fail

Test Fail

• Please provide details of failure

Photo Attachment

• Attach a photo if required

• Attach Photo

  Media

Bump Bar Tests

• Does the bump bar bump the order?

  Pass

  Fail

Test Fail

• Please provide details of failure

Photo Attachment

• Attach a photo if required

• Attach Photo

  Media

• Proceed to Next Section (Store Sign Off) >

Store Sign Off

Lead Engineer Sign Off

• Is this store 15.1 upgrade ready?

  Yes

  No

• By ticking the box, the Lead Install Engineer is confirming that all work and tests were completed as per NCR and Customer Requirements

• Lead Engineer Signature

  Sign

• Date/Time of Completion?

  Date

• Add media

  Media

Customer Sign Off

• Please enter any additional comments or notes here

• The installation was successfully completed and all items either work properly or have an acceptable plan to rectify any issues satisfactorily

  Pass

  Fail

  N/A

• Store Representative Name & Signature

  Sign

• Store Representative Position

• Miscellaneous

  Media